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Blackberry 8520 Support Question

Blackberry 8520 Support Question

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Question posted by msifuba on February 2nd, 2012

My Screen Is Just Hanging, I Cant Answer Or Make A Call Or Click On Anything Els

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Current Answers

Answer #1: Posted by BusterDoogen on February 15th, 2012 4:33 PM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,397
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the best way is to pull out the battery, connect the phone to the computer, you will be asked to insert battery, then insert the battery and then follow the instructions. however, you wil loose all unsaved data.

Related Blackberry 8520 Manual Pages

User Guide - Page 16

... SMS text and MMS messaging, the first phone number in the phone application, perform one of the screen. To end the call , click Answer - User Guide Phone Phone Phone basics Find your phone number Perform one of the following actions: • To answer the incoming call and place the current call on hold, click Answer - Press the Send key. Related topics Add...
User Guide - Page 23

...screen or in a folder, click the Options icon. 2. If you do not have a conference call bridge number, you can create a conference call bridge number, you with a one of the following actions: • To increase matches, set the Sensitivity field closer to Reject Less. • To reduce the number of numbers 1. Type a phone...or computer. Make a conference call the next phone number or ...
User Guide - Page 33

... has provided you cannot place one call from the Lock screen 1. In the phone application, click your active phone number. Phone options Turn on hold and make calls using another phone number. Perform one of the following actions: • To sort phone numbers or contacts by frequency of the screen. 2. You can receive calls to Most Recent. 6. From the...
User Guide - Page 36

... or your SIM card might support more than one phone number, even if you only have one phone number. Type your wireless service provider or administrator. On the Home screen or in a folder, click the Options icon. Click SIM Card. Click Advanced Options. User Guide Phone Phone troubleshooting I cannot make or receive calls Try performing the following actions: •...
User Guide - Page 51

... a message list, a D appears with a check mark beside the PIN message. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Press the Enter key. • Type a contact name. Type a message. 6. On the Home screen, click the Messages icon. 2. Set the Make PIN Messages Level 1 field to the recipient, in a folder, click the Options icon. 2.
User Guide - Page 191

.... 5. To share contacts with Bluetooth enabled devices 1. Make your BlackBerry device 1. Press the Menu key. 7. Click Save. Click Bluetooth. 3. Set the Allow outgoing calls field to All Entries. Set the Discoverable field to Yes. 6. Press the Menu key. 4. On the Home screen or in a folder, click the Options icon. 2. Press the Menu key. 4. On the...
User Guide - Page 196

...can pair your BlackBerry device with as much information as driving directions. On the Home screen or in a folder, click the Options icon. 2. The longitude and latitude coordinates for your device to get your... support location-based services and you want to use your GPS location to provide you make an emergency call or your device is turned on to improve the performance of GPS ...
User Guide - Page 213

... available update is a complete software update, your device data is expected. If your device is in a folder, click the Options icon. 2. On the Home screen or in progress. You cannot use your device or make emergency calls when the update is associated with the BlackBerry® Internet Service, you can range from a web...
User Guide - Page 235

Change the device password 1. On the Home screen, click the Keyboard Lock icon. 233 On the Home screen or in a folder, click the Options icon. 2. Click Password. 3. Set the Password field to avoid making calls and pressing keys accidentally. Type a password. 6. Lock your device To perform this task, you exceed the number of allowed password attempts, your...
User Guide - Page 264

...-party applications You can access data or the Internet, make calls, or use Bluetooth® connections. If you have...screen or in a folder, click the Options icon. 2. Click Security Options. 3. Click Firewall. 4. Click General Settings. 4. Click Verify Security Software. Click Security Options. 3. Click Advanced Options. 3. Click TCP. 262 On the Home screen or in a folder, click...
Version 5.0 User Guide - Page 17

... including your inbox folder, that you want to make calls from the wireless network, register your device.On the Home screen or in to the VPN again. • ...Verify that your device is turned on. • If you use email message filters, verify that the options for email message filters are set as your active phone number. Press the Menu key. Click...
Version 5.0 User Guide - Page 26

... topics About multiple phone numbers, 40 Make a call , press the End key. From the Home screen or in the list is the phone number that you have multiple phone numbers associated with your BlackBerry® device, to a phone number, 152 Available voice commands, 46 Answer a call Depending on your active phone number, from the Home screen, press the Send...
Version 5.0 User Guide - Page 42

... drop-down list at the top of the screen. 3. Click your phone number at the top of the screen in a folder, click the Options icon. 2. You can make calls using your active phone number only, but you receive calls to all phone numbers. Click the phone number that you receive to your other phone numbers receive a busy signal or are sent...
Version 5.0 User Guide - Page 46

... , verify that you only have more than one phone number associated with your BlackBerry® device and you cannot make calls and fixed dialing is set as your contact appears in a folder, click the Options icon. Press the Menu key. Click SIM Card. On the Home screen or in your fixed dialing list or turn...
Version 5.0 User Guide - Page 48

... only within your device is in a folder, click the Voice Dialing icon. 2. On the Home screen or in your active phone number. "Check network" Say this voice command to . "Call extension " Say this voice command to dial an extension. You cannot make a call the work phone number and a mobile phone number, you . "Check battery" Say this voice...
Version 5.0 User Guide - Page 49

... or administrator. Set the Choice Lists field to make a voice command. 1. On the Home screen or in a folder, click the Options icon. 2. Click Voice Dialing. 3. Press the Menu key. 5....match and dials the phone number automatically. 1. Click Voice Dialing. 3. On the Home screen or in a folder, click the Options icon. 2. On the Home screen or in a folder, click the Options icon. ...
Version 5.0 User Guide - Page 50

...that the Bluetooth enabled device supports this feature and that you have set in a folder, click the Options icon. 2. User Guide Voice commands Improve voice recognition You can improve voice ... to say specific numbers and words. 1. On the Home screen or in the language options. Troubleshooting: Voice dialing I cannot make calls using a voice command Try performing the following actions: ...
Version 5.0 User Guide - Page 196

...your BlackBerry® device might not support the characters. On the Home screen or in a folder, click the Options icon. 2. Change the Voice Dialing Language field. 4. For ... information, contact your contacts appear in all applications, including the phone, message list, contact list, and calendar. 1. Click Language. 3. Click Save. When you change the language for voice commands, you...
Version 5.0 User Guide - Page 222

... your GPS location to improve the performance of GPS technology. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options. 3. Press the Menu key. 5. When location aiding is connected... GPS receiver or your location using only GPS technology. To avoid these charges, you make an emergency call or your device is turned on your BlackBerry® device to get...
Version 5.0 User Guide - Page 234

... application, you can find answers in a folder, click the Options icon. 2. In the application center, click an application. 2. Click Install. 3. On the Home screen or in the application by... social networking applications, visit www.blackberry.com/support. Press the Menu key. 3. Click an application. Depending on your wireless service provider or organization, some applications or features...

Blackberry Knowledge Base Results

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  • KB12544-Connect a computer to the Internet using a BlackBerry smartphone as a Bluetooth IP Modem
    ... need to perform this article. OK window, click Task 4 - Also, make sure that you configure DUN. With the release..., type *99# in the Phone number field, and click If the BlackBerry smartphone operates on Universal Mobile Telecommunications System (UMTS) networks, ...when the Completing the Add Bluetooth Device Wizard screen appears, click Finish On the BlackBerry smartphone, when prompted...
  • KB01655-"Transaction error - failure at service" appears when an email message is sent from the BlackBerry smartphone
    ...e-mail address of the Properties screen, click On the resulting Select Users, Computers, or Groups screen, select the BlackBerry Enterprise Server service account, then click . The BlackBerry smartphone service ...may be multiple instances of the Properties screen, grant the permissions to the BlackBerry Enterprise Server service account. Make sure the Erase all the BlackBerry smartphone...
  • KB13461-Enterprise activation process stops during the slow synchronization process
    ... with a mailbox. Content protection is online and accessible. Make sure that Microsoft SQL Server is enabled on the messaging ...is enabled on the BlackBerry smartphone. On the Home screen of their mailboxes. Exchange Server is corrupted. The ...174; Restart the BlackBerry Synchronization Service. dialog box, click Undelete The wireless synchronization process begins again and runs...

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