No Dial Tone When Ringing Out And Buttons Not Working And With No Noise

1. Unplug everything that's plugged into your phone sockets, including Sky boxes and other equipment.
2. Plug a corded phone into the master socket (the master socket's the first socket where the phone line comes into your home).
3. Try to make a call.

If you then hear a dial tone, there's no problem with the line itself. The problem's wiring, microfilters or your equipment. To find out which is the culprit, plug in one device, then check for a dial tone. Repeat this with every device, checking for a dial tone each time, until you find the one that's causing the problem.

If you don't hear a dial tone after you've done that, try using our phone troubleshooter to see if there's a problem at the exchange.

Thanks