Question posted by Pfoote25 on August 26th, 2014
Unlocking Games.
Has anyone else had this problem?. Since ios7 I cannot unlock big fish games and have lost my money becuse Apple will not refund, they did once but cannot refund anymore.says it sa big fish problem.
Current Answers
Answer #1: Posted by SoCalWoman on August 26th, 2014 1:32 AM
SoCalWoman
Member since:
December 16th, 2012 Points: 2,938,577
Member since:
December 16th, 2012 Points: 2,938,577
Hello,
The Big Fish Games purchasing system is not used by the apple store/itunes. Therefore, they can honor a one-time credit. However, any refund requests made after this credit will need to be adressed with the apple store.
Please review the Big Fish Games Support Page here for more information and some troubleshooting steps you may not have tried as of yet.
Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela
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