Question posted by delrannals on November 18th, 2014
I Purchased Grim Tales,the Wishes And The Stone Queen..both Games Slow Down Real
both games slow down at different times during the game and then will go back to normal thru out the game..WHY?? makes the game hard to play..
Current Answers
Answer #1: Posted by BigFishGamesSupport on November 25th, 2014 2:31 PM
BigFishGamesSupport
Member since:
June 27th, 2011 Points: 270,120
Member since:
June 27th, 2011 Points: 270,120
Hi there, I'm sorry to hear that you're having problems with one of our games. Currently, all of our support is done via email. For assistance with this, please contact us here:
https://bigfishgames.custhelp.com/app/ask
Since all of our support is done via e-mail, once your Customer Support ticket has been successfully submitted, you'll receive an email confirmation letting you know we got it.
Our reps will be more than happy to work with you to get the problem resolved.
Looking for assistance for Big Fish Games? Contact us directly here: http://bigfi.sh/CShelp
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