Question posted by annielizzy on June 9th, 2016
Where Did My Account Go After I Updated?
I did an update on my android phone for BFC and cannot find my game. The one that downloaded is from my tablet. I had over 50 million on my phone BFC and I cannot find my game, only the tablet one (with 238,498 tokens) What in the world happened?
Current Answers
Answer #1: Posted by freginold on June 9th, 2016 8:30 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,985
Member since:
December 20th, 2011 Points: 23,253,985
It's possible that if you had two separate accounts, or two separate versions of the game, one of them overwrote the other one. If you open a support ticket with Big Fish Games, hopefully they can take a look at your account and see what happened.
You can open a support ticket with Big Fish Games here.
You can open a support ticket with Big Fish Games here.
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