Question posted by cookie5059 on August 2nd, 2011
Purchaed A Game To Download Now Can't Find It
i purchased Mystery Trackers Raincliff on 8/02/2011 and it took 4 hrs. to download and now i can't find it what happened? order #113419656.
Current Answers
Answer #1: Posted by BigFishGamesSupport on August 4th, 2011 3:16 PM
BigFishGamesSupport
Member since:
June 27th, 2011 Points: 270,120
Member since:
June 27th, 2011 Points: 270,120
It looks like the game still needs to be installed and activated. All of your previously purchased games can be reinstalled from the Purchase History tab when signed in to the website. This help article describes the steps:
I hope this helps, and if you have any other questions, feel free to contact customer support:
Looking for assistance for Big Fish Games? Contact us directly here: http://bigfi.sh/CShelp
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