I Downloaded A Game, No Problem. When I Click On To Open It, Nothing Happens.

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Answer #1: Posted by BigFishGamesSupport on November 4th, 2011 2:29 PM

This answer was accepted by the poster of the original question.

BigFishGamesSupport

Member since:
June 27th, 2011

Points: 270,120

1,100
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This sounds like it might be a technical issue, and if this is one of games, our customer support is really good with this sort of thing. The fastest way to get this resolved is to contact them here:

http://bigfi.sh/CShelp

Just complete the request, click "Continue," and then click "Submit Question." We'll get back to you as soon as possible so that you can get back to your games!

Looking for assistance for Big Fish Games? Contact us directly here: http://bigfi.sh/CShelp

Answer #2: Posted by markempee on November 2nd, 2011 8:50 PM

markempee

Member since:
October 28th, 2011

Points: 163,290

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These are the possible reasons of your question.

1. Corrupted Files - there might be possible corruption in your game files while downloading it. These corruption of files are usually caused by malicious software or slow Internet connection.

Please download a complete version of the file or purchase the full version if possible.

2. Virus Files - this might be a virus file which infects your system by executing some malicious programs upon clicks. If you are not sure about the source of this game, don't risk your computer system.

Try to scan your system in full system scan mode by using your latest and updated antivirus software.