Monthly Billing

When you registered with Big fish games to either play a free trial game, or purchase one, you may have unknowingly agreed to become a paid Big Fish Games Club Member.

This $5.99 monthly charge is for the Big Fish Club Membership, allowing you to recieve 1 game per month (except on Collector Editions) at no charge, (Of course, this is after you pay your membership fee each month)

However, you can easily cancel this membership at anytime which will stop the incurring charges each month. The following link explains how to do this:

Cancel Membership

In the event you were not aware of the monthly charge you can go to the following link to submit your request for a refund

Contact Customer Support

Hope this helps

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Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela

hey :)

it is probab;y the hidden membership cost that they must have mentioned in the terms and conditions. if oyu are undatisfted by that, please withdraw your membership and avoind unwanted payment of cash

please accept my answer if it was helpful :)

thanks for asking !

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