I Ordered A Game On Blk Friday And My Code Does Not Work And I Purchased A Mac G

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Answer #1: Posted by SoCalWoman on December 1st, 2013 11:20 PM

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SoCalWoman

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December 16th, 2012

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Hello VJMR,

This issue is commonly (not always) due to a code entry error made by the customer. Please understand, I am in no way implying you must have entered the code incorrectly, just asking if you are sure your code entry was correct, including any lower case and/or capital letters entered exactly as shown, if applicable. Or,if you have not done so already, you can use the copy/paste method to paste the code directly into the activation box from the email your code came from to see if this works.

However, If you are sure the code was entered exactly as shown then your next step would be to inform Big Fish Games of the invalid code received so they can correct this.

The following link takes you to Big Fish Games Contact page

Contact Customer Support

Hope this helps

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