Question posted by bchance548 on December 31st, 2012
How Do I Stop Bigfish Games From Charging My Card Every Month
Current Answers
Answer #1: Posted by tmckelvey82 on December 31st, 2012 3:48 PM
First, Click the "My Game Club" tab at the top of the page. This takes you to your main account page.
Click the blue link on in the bottom left box that says "Cancel My Membership." This will prompt attempts by Big Fish Games to entice you to keep your account. Continue to click "Cancel" until you get to the page that says, "Your Big Fish Game Club membership is now canceled."
Select the reason for your cancellation by clicking the box next to the appropriate option. Then click "Submit." Delete your billing information to ensure that no future membership fees will be charged. Do this by clicking the "Billing and Shipping" tab on the top toolbar. Then click "Delete" under your payment information.
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Thank you!
Answer #2: Posted by oceanryder on January 4th, 2013 3:34 PM
You can cancel your paid membership at any time from the Account Summary section of your 'My Game Club' which is here: https://store.bigfishgames.com/my_account/my_game_club.php
Once your membership is canceled you can easily remove your payment details from the Billing & Shipping page. Simply click the Delete button under the payment method you'd like to remove.
Your Big Fish Games account will remain active even when your paid game club membership is not and you can download and re-install any games that you purchased anytime as well.
If you have any unused Game Club credits they will expire 180 days after you cancel, unless your paid membership is reactivated.
Saor Alba
http://www.yesscotland.net
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