Question posted by brickeyronald on January 26th, 2014
My Internet Is Working, My Phone Isn't, Why?
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Current Answers
Answer #1: Posted by BusterDoogen on January 26th, 2014 10:35 AM
- Unplug all phone cords from the BasicTalk Box.
- Unplug the power and wait 30 seconds. You can remove the power plug from either the BasicTalk Box or the wall outlet.
- Plug the power back into the BasicTalk Box with phone cords still disconnected.
- Wait another 60 seconds after the BasicTalk Box indicates it is ready to make calls before you plug the phone cords back in and test for a dial tone.
Contact us if you continue not to have a dial tone.
I hope this is helpful to you!
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