Question posted by kathrynroblee on January 17th, 2015

How Can I Get Avast To Remove 3 Of The 4 Charges On My January Credit Card Bill?

The bottom 4 lines is a record of Avast billing Kathryn Roblee's Chase Credit Card in January, 2015.. I am Kathryn Roblee. Basic information for Kathryn Roblee:/15 at 2:53PM I have been trying for two weeks to get through to someone at Avast about the duplicate charge on my account for my annual renewal. I was charged in November and again in December. I have left three inquiry tickets, to no avail. My only recourse has been to notify the charge company that I will not pay for the second charge. Worse, I have lost all confidence in Avast after many years of satisfaction.

Current Answers

Answer #1: Posted by BusterDoogen on January 17th, 2015 11:42 AM
BusterDoogen

Member since:
October 30th, 2011

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HelpOwl is a helpsite with no affilation with Avast. I suggest you contact Avast CS@ 866-951-7679
  • How to reach a live person:
    • Press # three times for assistance.
    • I also suggest you login to your PayPal account & dispute the charges, if you used a CC contact them.
  • I hope this is helpful to you!

    Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

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