Question posted by ddclazthom on July 13th, 2017

Need Refund For Avast Software Which I Didnt Authorize For Purchase

June 2017 i purchased n paid 29.99 for Avast software online n on July 12, 2017 I was charged 49.99 for another Avast software which i didnt purchase or authorize to purchase, I WANT MY $49.99 back !

Current Answers

Answer #1: Posted by Odin on July 13th, 2017 10:25 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,710
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As I hope you know, we're an independent help site not connected with Avast. Use the contact information here--https://www.contacthelp.com//customer-service. Keep a record of the conversation, and in the worst case dispute the charge with your bank.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by BusterDoogen on July 13th, 2017 2:02 PM
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,437
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This charge is a auto-renewal that is setup at activation. I suggest you go here for insight on this issue & how to correct it.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

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