Ativa VORTEX HS2000 Support Question
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Current Answers
Answer #1: Posted by kcmjr on February 27th, 2019 10:29 PM
In the event that the shredder is run continuously for too long and the motor overheats, a thermal overload switch will automatically shut the power off. If this happens, move the switch to the off position for 30 minutes or more before continuing.
Manual available here: https://www.helpowl.com/manual.php?file=0f9fc07a2eff7863e766f6e9c3bd9c88&manual=207232
If the reset noted above does not work the thermal switch is likely defective or there is an issue with the motor. Repairing it may cost as much as purchasing a new one.
Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.
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