Broken Sofa Recliner:

Our recliner is a 3 seater W/two recliners on each end. Upon touching the lever to recline my left side to recline there was a pop and then the lever had no tension anymore. So needless to say we are unable to recline. we have not had the sofa long. There is no abuse to it or rough housing we have no children. How can you assist me in getting this fixed. We would love to continue enjoying our Ashley sofa. Look forward to hearing from you. If you need any further information please contact me via Email. I am going to try and send pictures of the lever and sofa. If you do not receive the photos it is do to my lack of electronical knowledge. Thank You Mrs. M. Churchill