Home » Apple » Mobile Phones » Apple MA712LL

Apple MA712LL Support Question

Find answers below for this question about Apple MA712LL - iPhone 8 GB.
Need a Apple MA712LL manual? We have 1 online manual for this item!

Apple Overview Questions Manuals Reviews Videos Research

Question posted by Robertclive on August 19th, 2016

Iphone 6s Problem

A number of iPhone 6S owners have been complaining about random shutdowns. The iPhone 6S seems to be turning itself off randomly, and doesn't respond to a simple Sleep/Wake button press.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by khanjee on August 19th, 2016 9:47 AM

This answer was accepted by the poster of the original question.

khanjee

Member since:
July 23rd, 2016

Points: 205,300

1,100
points

Potential solutions:

The majority of people report that holding the Home button and the Sleep/Wakebutton down together for ten seconds, until you see the Apple logo, will temporarily resolve the issue, but it can return. You might want to use something to protect your finger or thumb before holding down the Home
If it remains unresponsive when you press the Home and Sleep/Wake button, you could try cooling it down first. Unplug it from the charger, if it's plugged in, and leave it in a cool environment for a while, some people have put it in the fridge for ten minutes and found the reset worked after that.
If the problem persists then you really need to contact Apple, your carrier, or your retailer and find out if you can get a replacement.

Please Accept my answer by providing you with the best possible solution. Would be more glade.
THANK YOU

Answer #2: Posted by shanelle on November 21st, 2017 9:22 AM

shanelle

Member since:
November 21st, 2017

Points: 0

100
points

This isn't really the answer but I have found the root of the problem. It seems to be a problem with the temperature. If it gets too cold the phone will just shut off. The problem is the battery or the parts that are used to make the phone.

Related Apple MA712LL Manual Pages

User Guide - Page 2

...iPhone at a Glance 9 iPhone overview 9 Accessories 10 Buttons 12 Status icons 14 Chapter 2: Getting Started 14 Viewing this user guide on iPhone 14 What you need 15 Installing the SIM card 15 Setup and activation 15 Connecting to the Internet 16 Connecting iPhone... Battery 36 Security features 37 Cleaning iPhone 37 Restarting or resetting iPhone 38 Chapter 4: Siri 38 Using Siri 40 If Siri ...

User Guide - Page 6

... 110 Playing videos 111 Searching for videos 111 Watching rented movies 111 Watching videos on a TV 112 Deleting videos from iPhone 112 Using Home Sharing 113 Setting a sleep timer 113 Converting videos for iPhone 114 Chapter 26: Calculator 114 Using the calculator 114 Scientific calculator 115 Chapter 27: Compass 115 About Compass 115...

User Guide - Page 9

... USB power adapter SIM eject tool 9 iPhone at a Glance 1 iPhone overview Headset jack Top microphone Ring/Silent switch Volume buttons On/Off button Receiver Status bar Main camera LED flash Front camera Apple Retina display App icons SIM card tray iPhone Home button Bottom microphone Dock connector Speaker Your iPhone and the Home screen may look different...

User Guide - Page 10

... music and videos, and make phone calls. To turn off , or to the Home screen: Press the Home button . Go to change how long before iPhone locks, see "Auto-Lock" on page 150. Connect the power adapter to iPhone using iPhone, you can lock it into iPhone. Press and hold the On/Off button for a minute, iPhone locks automatically. At the...

User Guide - Page 11

... the Important Product Information Guide at a Glance 11 Press and hold the Home button . WARNING: For important information about changing sound and vibrate settings, see recently used apps Display audio playback controls Start Siri (iPhone 4S) or Voice Control With iPhone unlocked, double-click the Home button . See "Taking photos and videos" on page 29...

User Guide - Page 12

... "Wi-Fi" on page 48. See "Call forwarding" on page 143. See "On/Off button" on page 148. Non-wireless features are replaced with a TTY machine. See "Network" on ...iPhone is connected to another iPhone providing a Personal Hotspot. Shows that your carrier's 3G UMTS (GSM) or EV-DO (CDMA) network is using VPN. Shows that the iPhone screen is set up on -you cannot use the phone...

User Guide - Page 17

... that support Documents in the iCloud. ÂÂ Find My iPhone-Locate your iPhone on or off Go to Settings > Store. Turn Photo Stream on your other devices. You can migrate it on or.... For support information, go to be turned on one iOS device, automatically get a free email account and 5 GB of storage for your iPhone, Find My iPhone must be available. See "Backing up ...

User Guide - Page 29

... Control settings let you were making a phone call. Some languages are available in all languages. Use Voice Control: Press and hold the center button on your Bluetooth headset or compatible Bluetooth car kit. ÂÂ Speak clearly and naturally. ÂÂ Say only iPhone commands and names, and numbers. Chapter 3 Basics 29 Voice Control is...

User Guide - Page 30

...phone calls, email messages, text messages, and updated apps to download. A badge with a number shows the total number of the screen. Respond to an alert in Notification Center. A badge with an exclamation mark indicates a problem with a number...on the lock screen Remove alerts from the top of items you 're using iPhone. If these apps are contained in the alert to the right. Go to ...

User Guide - Page 32

... - If you get a call . End the current call Press the center button. Press again to switch back to control music playback and answer or end calls, even when iPhone is locked. Rewind Press the center button three times quickly and hold the center button. Return to resume playback. Press again to previous song Press the center button three times quickly...

User Guide - Page 33

... AirPlay back to iPhone When the screen is turned on , double-click the Home button and scroll to an Airport Express base station. You can use a Bluetooth device with iPhone, you can also...the TV. Everything on the iPhone screen appears on page 111. Before you must be on iPhone, and enter its passkey or PIN number. AirPlay You can use iPhone with the Apple Wireless Keyboard and...

User Guide - Page 36

... full volume for encrypting mail messages and their attachments stored on or wake up mail and other accounts" on page 150. To increase iPhone security, turn on iPhone. (Data protection may also be turned on in to display the passcode lock settings. Find My iPhone includes: ÂÂ Locate on a map: View the approximate location of...

User Guide - Page 37

... finger across the slider to clean iPhone. To turn off and on , press and hold the On/Off button until the red slider appears. You can 't turn off iPhone or if the problem continues, you may need to close: Press and hold the On/Off button for at www.apple.com/support/manuals/iphone. See "Opening and switching apps" on...

User Guide - Page 42

... button) Redial the last number Tap the screen above the keyboard, then tap Paste. Siri: If the screen isn't on the iPhone earphones. When voice dialing a number, speak each digit separately-for about two seconds. Go to Settings and turn on Airplane Mode, then tap Wi-Fi to dial a phone number manually. Dial a number: Tap Keypad, enter the number...

User Guide - Page 44

... the Enter Passcode screen, tap Emergency Call, then enter the emergency number and tap the green button. In the U.S., location information (if available) is put on your carrier for information. Exit emergency call , tap Audio and choose iPhone or Speaker Phone. ÂÂ Turn off Bluetooth in this mode, data transmission and text messages are...

User Guide - Page 61

...buttons on and change to control playback. Shake iPhone to turn... another song. To turn shuffle on the earphones...Music 61 Customize the browse buttons Get more podcast episodes Shake... double-clicking the Home button , then flicking from...an icon over the button you 've added... Double-clicking the Home button also displays audio playback ...and the AirPlay button (when in iTunes.) Go ...

User Guide - Page 64

...Turn On iTunes Match, then click the Subscribe button. Any remaining songs are automatically available in iTunes. Genius A Genius playlist is available as a paid subscription. To use Genius on iPhone, first turn... 8 Music You can create Genius playlists in Music. Any of the song you turn on iPhone. Save a Genius playlist Refresh a Genius playlist Make a Genius playlist using a ...

User Guide - Page 157

... to automatically back up using iTunes, but you may need to turn iPhone back on, hold down the On/Off button until the Apple logo appears. See "Opening and switching apps" on doesn't resolve the problem. A reset should be done only if turning iPhone off iPhone. To turn off and on page 19. Force an app to your...

User Guide - Page 158

...Backup, then tap Manage Storage. If you didn't enable iCloud backup when you first set up iPhone, you can turn it on iCloud Backup. When you : ÂÂ Sync with iTunes" on someone else's.../HT1766. Manage your 5 GB of photos in the iTunes Store, App Store, or iBookstore. Tap the name of backups in a backup, go to Storage & Backup, then turn iCloud Backup. View the devices...

User Guide - Page 161

... some areas): For free recycling of your old mobile phone, a prepaid shipping label, and instructions, see : www.apple.com/recycling European Union-electronics and battery disposal information: This symbol means that protects human health and the environment. Because iPhone contains electronic components and a battery, iPhone must dispose of separately from the consumer may be...