Question posted by Anonymous-151357 on May 16th, 2015

I Back Up & Resart Galaxys5 N All Info,pics,txt Were Gone. How To Get Back?

I pressed "back up and restart" on my galaxy s5 thinking that itll save all my pics, documents, etc and restart my phone but it just restarted my phone brand new without saving all my information.. is there anyway possible to get them back? or undo the back up and restart? Please!! I have very important information and pictures that i'll never get to see again if i dont find a way to undo the back up and restart.. =/

Current Answers

Answer #1: Posted by BusterDoogen on May 16th, 2015 9:04 AM
This answer was accepted by the poster of the original question.
BusterDoogen

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Go to page 108 for the backup/restore procedures.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Answer #2: Posted by dayyam11032000 on May 16th, 2015 9:04 AM
dayyam11032000

Member since:
May 16th, 2015

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I Think There Is No Way To Reverse Or Undo This Action .

if You Want To Get The Information Back There Is A Built In App Named Dropbox If You Are Logged In It , It Might Have Saved Some Of Your Information ..

if You Don't Get Your Information Back Call Or Email The Samsung Support I Dont Know But It Is Possible That They Might Have Your Information.


REGARDS ,
DAYAM MERCHNANT

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