Question posted by francesmendezpalau on July 13th, 2011

Wheelchair Assistance

I am scheduled to fly from London, Heathrow Airport to NYC, JFK airport on flight #141 on July 20, 2011, which departs Heathrow at 7:00 PM. I recently had surgery on the heal of my right foot and am in the process of healing.  Since I am not 100%, I feel that it would be wiser if I had assistance when I land at JFK in New York.  Since my family will see to me at Heathrow and I will not have anyone waiting for me in New York, I am fearful that I will not be able to manage so I am asking that I have a wheelchair for me when I land. Please email me your reply with necessary instructions to -- [email protected] Thank you, Frances Palau  

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  • American Airlines Special Assistance - Planning Ahead / AA.com
    ... Department, an exclusive team called Special Assistance Coordinators facilitates your reservation with oxygen. Please contact to help prepare our airport ...assistance. Please make arrangements for this reason, it may not be required to another airline or codeshare flight, customers must ensure that you indicate your seating preference when you can walk but requires wheelchair...
  • American Airlines Service Animal Policies On AA.com
    ...Airport Quarantine Holding Facility for service animals used by customers with disabilities. In accordance with the Department of the passenger’s scheduled initial flight... following Animal Reception Center: London Heathrow (LHR) (011) 44...directions or assistance at select airports. For information...new browser window or tab will suffice should an inquiry be provided to accept your airport...
  • Reservations FAQs
    ... flying with one credit card Go to the Home page and on an earlier or later same-day flight if is eligible you may provide an emergency contact if you can walk but will not be prompted to login) and then enter your special needs on AA.com, only the following assistance options: Wheelchair Assistance...

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