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Question posted by tstiversdrone on June 16th, 2021

Amana Washer Drum Is Tipped Drastically To One Side.

I received a Amana NTW4610YQ0 from a neighbor. I was told the belt needed replacement. While moving the washer I looked underneath and saw the belt was in perfect condition so I opened the lid and saw that the drum was tipped drastically to one side. What are the possible reasons, and what should I check for?

Current Answers

Answer #1: Posted by Odin on June 16th, 2021 12:04 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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See https://homeguides.sfgate.com/fix-lopsided-washer-37923.html.

If the issue persists or if you require further advice, you may want to consult the company: use the contact information at https://www.contacthelp.com/amana.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by SonuKumar on June 16th, 2021 6:18 PM
SonuKumar

Member since:
May 9th, 2021

Points: 16,621,290
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https://homeguides.sfgate.com/fix-lopsided-washer-37923.html

https://www.manualslib.com/products/Amana-Ntw4610yq-134529.html

Opening a Solid Cabinet Washer

1

Pull the washer's power cord from the wall outlet. Slide the washer out from the wall far enough to access the water supply and drain lines. Turn off the hot and cold water supply valves. Disconnect the supply lines from the supply valves and pull the drain hose from the floor drain or the drain outlet in the wall. Place the supply lines and the drain line into a bucket to catch water left in the lines.

2

Remove the screws from both ends of the control console. The screws could be in the front of the control console, in the back of the control console or beneath plastic beauty caps snapped to the ends of the control console. When your console does not have these screws, slide a flexible putty knife between each end of the console and the top of the washer cabinet to release the clips holding the control console to the cabinet.

3

Rotate the control console to the back of the washer to expose the lid switch wire harness and the retaining clips holding the back panel of the washer to the cabinet. Squeeze the tabs on the wire harness and pull it apart. Insert a flat-blade screwdriver into the small holes on top of the retaining clips. Press down with the screwdriver while pushing it towards the front of the washer to release the clips.

4

Open the lid on your washer. Stand in front of the washer. Reach inside the washer opening and grab the cabinet. Lift up on the cabinet, and pull it towards you as you lift it off the washer frame. Set the cabinet aside.

Opening a Washer with a Separate Front Panel

1

Disconnect the washer's power cord from the outlet in the wall. Pull the washer from the rear wall far enough to access the water supply and drain lines. Turn off the two water supply valves. Untwist the supply lines from the supply valves, and disconnect the drain hose from the floor drain or pull it from the drain outlet in the wall. Place the lines into a bucket on the floor to catch any water in the lines.

2

Insert a steel putty knife into the horizontal seam along the front of the washer between the washer cabinet and the top of the washer. Slide the putty knife along the seam until you find the clips on each side of the cabinet.

3

Push against the front of the clips with the putty knife to release the top of the washer from the cabinet. Lift the top of the washer up and let it rest against the wall.

4

Look for the two screws in the front top corners of the cabinet. Remove the screws to release the front panel from the rest of the washer cabinet. Lift the panel up and off the washer frame and set it aside.

Replace Springs on Belt-Driven Washers

1

Look beneath the washtub for the six suspensions springs. Three of the springs connect to the tub support legs and three connect to a ring on the tub support. When you replace the broken suspension spring, you should replace all six to ensure you have even suspension on the tub.

2

Grab the top of the spring with locking pliers. Use your hand to pull the washtub toward the spring you are removing. Pull up on the spring to unhook it from the tub support. Rotate the bottom of the spring to release it from the holes in the bottom of the washer.

3

Place a dab of grease on the spring hook that installs into the bottom of the washer. Insert the spring hook into the bottom of the washer. Use the locking pliers to stretch the spring and hook it into the tub support as you pull the tub towards the spring you are installing.

4

Repeat these steps to replace each suspension spring on a belt-driven washer. Reassemble the washer by reversing the steps you used to open the washer cabinet.

Replace Springs on Direct Drive Washers

1

Move your direct drive washer to an open work area once you've remove the washer cabinet. Have an assistant help you carefully lay the washer on its back.

2

Look for the three suspension springs connected to the washer frame at the front left, front right and the rear of the washtub. The springs are held to the washtub by retaining brackets.

3

Remove the screw holding the retaining bracket to the washtub. Once the retaining bracket is disconnected from the washtub, unhook the bracket from the end of the spring. Grab the spring and unhook it from the washer frame.

4

Place a dab of grease on the replacement spring's hook. Place the greased end back into the hole on the washer frame. Install the bracket onto the hook on the other end of the spring.

5

Reposition the bracket onto the washtub. Replace the screw in the bracket to secure it to the washtub. You can repeat this process for both the front left and right suspension springs.

6

Return the washing machine to the upright position to access the rear suspension spring. Reach into the washer from the side of the tub. Grab the suspension spring with locking pliers. Pull down on the spring to release it from the bottom of the washer, and then unhook it from the retaining bracket.

7

Place a dab of grease on the suspension spring hook that inserts into the retaining bracket. Insert it in the bracket and use the locking pliers to pull down on the spring and hook it in the bottom of the washer. Reassemble your washer by reversing the steps it took to disassemble it.


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

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Sonu
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Related Amana NTW4610YQ Manual Pages

Use and Care - Page 2

WASHER SAFETY 2
Use and Care - Page 3

...to check for load balance or moves the load. And, sometimes, you may take 2-3 minutes before water begins to penetrate clothes. After a cycle is started , the lid locks, unlocks, and locks again...cycle, you must be opened . This delay in the cycle you need to open . ■■ Washer will hear water enter the washer as the washer allows time for the lid to pause, it may...
Use and Care - Page 4

... need to start the selected cycle; The lid will turn on your laundry load. CONTROL PANEL & FEATURES 1 2 3 4 6 5 Not all features and options are different from traditional washers....lid is paused. When this light is blinking, the washer is locked and cannot be opened . When this light is on the selected cycle and spin speed. 5 START/PAUSE/UNLOCK LID BUTTON Press to move...
Use and Care - Page 5

... cycle features a spray rinse. Combines a rinse and high speed spin for loads requiring an additional rinse cycle or to drain washer after cancelling a cycle or completing a cycle after power interruption. Use this cycle combines periods of no -iron fabrics, cottons,... this cycle for cleaning the interior of no -iron fabrics such as needed. This cycle features a spray rinse.
Use and Care - Page 6

...Tips: ■■ When washing water-proof or water-resistant garments, load evenly. ■■ Use mesh garment bags to help avoid tangling when washing delicate or small items. ■■ Turn knits inside out to garments during washing. Add a measured amount of the washer... basket before adding clothes. If using an Oxi or color-safe bleach laundry boost product,...
Use and Care - Page 7

... pack or force items into the basket or on load. Items need to move freely for correct amount of the cycle. 6. Lift the lid and add the measured recommended amount of the basket. Do not...in the same cycle with warm water until the washer has completed filling, press the START/Pause/Unlock Lid button to choose your load size. Load laundry into dispenser; For best results, do not ...
Use and Care - Page 8

... to add 1 or 2 missed garments: Press START/Pause/Unlock Lid; This will pump out automatically. If lid is left open the lid to save energy. You will hear the hum of metal hooks,.... Then close lid and press START/Pause/Unlock Lid again to check for your previous washer provided. Press START/PAUSE/UNLOCK LID to move freely. 8. Unlocking the lid to add garments If you need to begin wash...
Use and Care - Page 9

... and detergent may otherwise accumulate in your washer, you are found. Chlorine Bleach Procedure (Alternative): a. Open the washer lid and remove any clothing or items. b. Place an affesh® Washer Cleaner tablet in the washer's dispensers. If moving during freezing weather, winterize your washer for cleaning the inside of the washer. Because some residue buildup in the...
Use and Care - Page 10

... hose inside washer. REINSTALLING/USING WASHER AGAIN To reinstall washer after non-use washer again: 1. Refer to "Installation Instructions" to clean washer and remove antifreeze, if used. Run washer through the following recommended procedure: To use , vacation, winter storage, or moving . 3. Shut off both water faucets. 2. Unplug power cord. 5. Drape power cord over lid and down...
Use and Care - Page 11

... See "Using Your Washer" for leaks (laundry tubs, drain pipe, water pipes, drain. TROUBLESHOOTING First try the solutions suggested here or visit our website at www.amana.com/help for service... or clogged sink or household plumbing for loading instructions. Do not place tape over drain opening. Load could be level. Clicking or metallic noises Objects caught in inlet hoses, which...
Use and Care - Page 12

...amana.com/help for assistance and to drainpipe or tub. Solution Plug power cord into the end is power to determine if load is normal. Do not use garment bags for your load. Replace... garment. Do not add detergent. Washer may need to spin correctly, leaving the load wetter than cycles with a low spin speed. Close lid and press START/Pause/Unlock Lid. Use drain hose form and securely...
Use and Care - Page 13

... visit our website at www.amana.com/help for proper water supply. Energy saving controlled wash temperatures. Both hoses must be attached and have both washer and faucet, and have water... load items. Use the recommended cycle for the type of the load to match your previous washer. This includes cooler hot and warm washes. Select the Rinse/Spin cycle. Add only 1 ...
Use and Care - Page 14

...here or visit our website at www.amana.com/help for assistance and to improve cleaning. If you experience Possible Causes Washer not performing as recommended. Use a ...lid open. Wipe up bleach spills. Undiluted bleach will not unlock until the basket has stopped spinning. Always read and follow manufacturer's directions based on top of bleach dispenser when loading and unloading washer...
Use and Care - Page 15

...about your major appliance to province. You will pay for Factory Specified Replacement Parts and repair labor to service Amana, Admiral, Estate, Inglis, or Roper brand appliances. ITEMS EXCLUDED FROM... you specific legal rights, and you need repair service, first see the "Troubleshooting" section of the Use & Care Guide. WHIRLPOOL CORPORATION LAUNDRY WARRANTY LIMITED WARRANTY For one year from...
Installation Instruction - Page 2

...needed: Parts needed: (Not supplied with washer) Adjustable or open end wrench 9/16" (14 mm) 4" min (102 mm) Level Wood block Ruler or measuring tape Pliers that open to toll-free phone numbers on back page of the washer. Drain hose with clamp, U-form, and cable tie Inlet hoses with washer... insert in a basement, laundry room, closet, or recessed area. 271/2" 27" (699 mm) (686 mm) ...
Installation Instruction - Page 3

...: Do not install, store, or operate washer where it will need a sump pump system. See "Washer Care" in your Use and Care Guide for floor standpipe drain system. Recessed area or closet installation 3" (76 mm) DRAIN SYSTEM Drain system can be purchased separately. If you must be needed.) Laundry tub drain system 4.5" (114 mm) 39...
Installation Instruction - Page 4

... in a fully upright position. NOTE: To avoid floor damage, set washer onto cardboard before moving it is recommended that a qualified electrician determine that a separate circuit breaker... lid is taped shut. 2. ELECTRICAL REQUIREMENTS INSTALLATION INSTRUCTIONS Before you are not sure the washer is properly grounded. Tip washer back and place on floor behind washer. n This washer ...
Installation Instruction - Page 5

... onto black drain port and secure with separate directions. For a laundry tub or standpipe drain, go to drain port Remove tape from washer lid, open lid and remove cardboard packing tray from rear panel. do not force excess hose into standpipe (shown in case you need additional parts with clamp. NOTE: Keep tray in picture) or...
Installation Instruction - Page 6

... coupling by hand until it is snug. Record hose installation or replacement dates for a few seconds through hoses into a laundry tub, drainpipe, or bucket to hot water faucet. Make note of water may need to water faucets with new inlet hoses with flat washers (not provided). Use pliers to check for leaks. IMPORTANT: To...
Installation Instruction - Page 7

... washer. HELPFUL TIP: You may want to laundry tub leg, drain standpipe, or inlet hoses for wall standpipe with a wood block or similar object that will support weight of washer and repeat as needed. LEVEL WASHER IMPORTANT: Level washer properly to raise the washer. Use side seam as shown. Check levelness of washer Place level here Place level here Move...

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