Question posted by alexfogel on October 21st, 2015
Illustrator (cs5) Just Crashed. How Do I Recover The File?
Two questions...I just downloaded Illustrator CC and it crashed while I was working on it.1) How/where do I recover the file2) Where do I set the autosave options?Thanks
Current Answers
Answer #1: Posted by TechSupport101 on October 21st, 2015 1:38 AM
TechSupport101
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Hi. Go here https://helpx.adobe.com/illustrator/how-to/recover-files.html to learn how.
Answer #2: Posted by limogrant on October 29th, 2015 9:10 AM
limogrant
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October 29th, 2015 Points: 110
Member since:
October 29th, 2015 Points: 110
Illustrator will, on very rare occassions, recover a file after a crash.
http://itknowledgeexchange.techtarget.com/itanswers/how-open-content-corrupt-illustrator-file/
it's EXCEPTIONALLY rare though. It has something to do with how and why the crash occured and only in special instances is recover possible. If Illustrator does not recover the file when you relaunch the app, there's no other way to recover anything.
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