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Question posted by lindamancini2012 on December 21st, 2016

Acer Laptop Es1-531 Model W/windows 10. Internet Connection Keeps Dropping? Why?

I verified with my internet provider and my wireless signal is very strong. It started dropping off within the last few months and I have not changed any settings anywhere. How can I resolve this annoying issue?My laptop has a: 64 bit operating system / x64-based processor / Intel processor / RAM 4Gb

Requests for more information

Request from castletech on December 21st, 2016 1:34 PM
Hi,

Could you please give more details, what is the type of wireless your using ie: cellular or WiFI?

Responses to this request

Response submitted December 21st, 2016 1:37 PM
Wifi - TP Link modem. This has been set up for over a year now and none of my settings were touched or changed. Thanks!

Response submitted December 21st, 2016 1:39 PM
Wifi. Thx.

Response submitted December 21st, 2016 5:58 PM
It is not my TP Link that gets disconnected because my other device that I have connected to (smart phone) NEVER gets disconnected. It is my Acer laptop that is always temperamental.

I googled my problem and this is what I also found below....

"If all other devices are getting continuous wireless connection, but some individual device is suffering from an intermittent wireless network, it may due to the device itself that can't function well."

The above narrows it down to my ACER laptop. So how can I solve my issue. Thanks.

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Current Answers

Answer #1: Posted by BusterDoogen on December 21st, 2016 4:55 PM

BusterDoogen

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Without the TP-link model this possible solution is the best I can offer. It should give you enough info to boost your wireless. You may also want to go here to make sure you have the latest driver/firmware updates.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Related Acer TravelMate P246M-M Manual Pages

User Manual W10 - Page 3

...Disconnecting the power source 10 Using electrical power 10 Guidelines for safe battery usage 12 Warnings and regulatory information 14 Optical drives 14 Telephone line safety 14 Emergency calls 15 Medical devices 15 Vehicles 16 Potentially explosive environments........ 16 Disposal instructions 17 ENERGY STAR 17 Wireless adapter regulatory information 18 Radio frequency interference...

User Manual W10 - Page 4

... zone Find your comfort zone by adjusting the viewing angle of physical injury. 4 - The following symptoms may lead to achieve maximum comfort. The following section provides tips for comfortable use , consult a physician immediately and inform your computer. If you have these symptoms, or any other musculoskeletal disorders. Users are also at...

User Manual W10 - Page 5

...changing the display's viewing angle, • using a glare-reduction filter, Tips and information for enhanced text readability and graphics clarity. • Eliminate glare and reflections by: • placing your display in such a way that the side faces the window... neck strain. The following sections provide suggestions on a distant point. • Blink frequently to keep your eyes.

User Manual W10 - Page 7

...8226; Use the Windows shutdown command: Press the Windows key + , click Settings > Power then ...click Shut Down. Please refer to shut down the computer for a short while, but don't want to turn the power off the computer normally, press and hold the power button for future reference. Basic care and tips for the location of the power button. Keep...

User Manual W10 - Page 8

... or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided. • Never push objects of the product and to prevent battery leakage, do not come in...be seriously damaged. • Slots and openings are provided for using your skin or body. • Your device and its enhancements may get hot. Keep them out of the reach of small children. &#...

User Manual W10 - Page 9

... does not operate normally after following the operating instructions. • The product exhibits a distinct change in performance, indicating a need for service. • The product does not operate normally after... or water. • The product has been dropped or the case has been damaged. • The product exhibits a distinct change in damage and will often require extensive work by...

User Manual W10 - Page 10

...power, disconnect power from the power supplies. Using electrical power • Do not connect the adapter to unplug from the electrical outlet. Also, make sure that the ...AC power outlet. Unplug before connecting to the equipment, be operated from the computer. 10 - Disconnecting the power source Observe the following guidelines when connecting and disconnecting power to the ...

User Manual W10 - Page 11

... outlet. For more information on power cord requirements, contact an authorized reseller or service provider. The plug only fits in other nearby electrical devices that is equipped with the system...the requirements for use in a grounded power outlet. Note The grounding pin also provides good protection from unexpected noise produced by other countries/regions must meet the requirements...

User Manual W10 - Page 12

... may explode if not handled properly. Keep them in fire. Use of them away... the battery with the same type as a coin, clip or pen causes direct connection of the positive (+) and negative (-) terminals of a new battery is damaged. ...your product in or near a heat source, in a high temperature location, in strong direct sunlight, in a microwave oven or in a pressurized container, and do not ...

User Manual W10 - Page 13

... be susceptible to keep the battery between 15.... Batteries may damage the battery or the connecting object. Wireless devices may explode. Battery performance is especially ...limited in a fire as household waste. Basic care and tips for battery shipping documents. Do not dispose of batteries according to www.acer...

User Manual W10 - Page 15

...instruct you to do the following: • Always keep the device more than 15.3 centimeters (6 inches) ...of electric shock from lightning, do not connect the telephone line to this equipment during lightning...questions. Consult a physician or the manufacturer of Wireless Technology Research. Hospitals or health care facilities may...service provider. These recommendations are adequately shielded from external ...

User Manual W10 - Page 16

..., its representative, of your vehicle engine. Do not place objects, including installed or portable wireless equipment in the area over the air bag or in a vehicle. 16 - Only qualified... include areas where you would normally be illegal. Warnings and regulatory information Vehicles RF signals may be advised to turn off your device before boarding an aircraft. The use ...

User Manual W10 - Page 17

... or metal powders. Environmental Protection Agency. Do not switch the notebook on when wireless phone use is proud to offer our customers products with a potentially explosive atmosphere...protection of climate change. They include below deck on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit www.acer-group.com/public/Sustainability ENERGY STAR Acer's ENERGY STAR...

User Manual W10 - Page 18

...will save more than 80% energy at "sleep" mode. Acer ENERGY STAR qualified products: • Produce less heat and ...display sleep" and "computer sleep" mode after 10 and 30 minutes of data files or messages may...connection to : wireless LAN (WLAN), Bluetooth and/or 3G. marks Wireless adapter regulatory information Radio frequency interference Warning For safety reasons, turn off your laptop...

User Manual W10 - Page 19

... Bulletin 65, These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of radiofrequency wireless devices (wireless adapters) because their signals could interfere with its action in radio frequency safety standards and recommendations. If you are encouraged to ask for authorization to radio frequency...

User Manual W10 - Page 20

... or touching any change in exposure substantially below...provided for U.S operation according to transmit data unless the antenna is restricted to device supporting IEEE 802.11a wireless adapters. FCC radio frequency interference requirements Note Applies to the limits set forth by the Federal Aviation Administration (FAA). • The use due to its operation in hospitals is connected...

User Manual W10 - Page 21

... interference. • This device must accept any other person in accordance with the instructions, the wireless adapter may cause undesired operation. Details of the FCC Rules. Warnings and regulatory information - 21 USA - These limits are designed to provide reasonable protection against harmful interference in such a manner that is no guarantee, however, that...

User Manual W10 - Page 22

...; RSS247 de Canada d'Industrie. European Union List of use . Warnings and regulatory information • Connect the computer with the wireless adapter to an outlet on a circuit different from that to which the equipment experiencing the interference is connected. • Consult the dealer or an experienced radio/TV technician for the latest country list...

User Manual W10 - Page 23

... For body worn operation, this devise is 2.0 W/kg averaged over 10 grams of body tissue. English Hereby, ACER INC., declares that this device has been tested and meets the ICNIRP... European Union directive 1999/5/EC. This equipment complies with dedicated accessories. Daansk [Danish] Undertegnede ACER INC. erklærer herved, at følgende udstyr overholder de væsentlige krav ...

User Manual W10 - Page 28

28 - Warnings and regulatory information Taiwan Modifications to the product Acer cannot be held responsible for unauthorized modifications made by the user and the consequences thereof, which may alter the conformity of the product. Compliant with Russian regulatory certification v4