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Acer Predator G3620 Support Question

Acer Predator G3620 Support Question

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Question posted by swtp85 on February 19th, 2013

Shutting Down And Restarting Problems

I have a acer preditor with windows 8. When I try to shut down or restart, it stays on the green screen stating "shutting down" or "restarting", every now and then it will shut down but not often. Need help on what to do? Ive went through settings and I'm not a compiter expert so not sure what I'm looking for. Please help :-(

Current Answers

Answer #1: Posted by tintinb on March 5th, 2013 9:54 PM
This answer was accepted by the poster of the original question.
tintinb

Member since:
October 26th, 2012

Points: 7,056,560
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Obviously, your Acer Predator G3620 computer frequently restarts and shuts down automatically because there might be a problem with the Windows Operating System. This is usually caused by corrupted boot sector files of the OS which require require repair or reinstallation of the entire Windows OS. Please reinstall the Operating System to fix this problem. Watch the video tutorials here on how to install the Windows OS.

http://www.youtube.com/results?search_query=how+to+install+windows+operating+sytsem&oq=how+to+install+windows+operating&gs_l=youtube.3.0.35i39j0.3519.6661.0.7381.14.13.1.0.0.0.214.1333.6j6j1.13.0...0.0...1ac.1.aqen4CCoNh0

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin


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Acer Predator G3620 Desktop Service Guide - Page 3

..., or translated into any language or computer language, in any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. iii Copyright Copyright © 2012 by any form or by Acer Incorporated. All rights reserved.
Acer Predator G3620 Desktop Service Guide - Page 4

Should the programs prove defective following their respective holders. Other brand and product names are trademarks of Intel Corporation. Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. iv Any Acer Incorporated software described in the software. Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron, and...
Acer Predator G3620 Desktop Service Guide - Page 5

... or not doing specific actions. NOTE Gives additional information related to the accomplishment of procedures. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to any physical risk or system damage that appear on screen. v WARNING CAUTION IMPORTANT Alerts you to do specific actions relevant to the current topic.
Acer Predator G3620 Desktop Service Guide - Page 6

...list of customer machines. vi To better fit local market requirements and enhance product competitiveness, your Acer office may have decided to order FRU parts for repair and service of this generic service guide... covered in the printed Service Guide. If, for Acer's "global" product offering. Service Guide Coverage This Service Guide provides you with further technical details.
Acer Predator G3620 Desktop Service Guide - Page 8

... Jumper and Connector Information 93 M/B Placement 93 Jumper Setting 95 Internal header pin definition 98 Connector pin definition 101 FRU (Field Replaceable Unit) List 106 Predator G3620 Exploded Diagram 107 Predator G3620 FRU List 109 xciv
Acer Predator G3620 Desktop Service Guide - Page 9

...Operating System • Microsoft Windows 7 Home Premium x64 • Microsoft Windows 7 Home Basic x64 • Microsoft Windows 7 Home Premium x86 • Microsoft Windows 7 Home Basic x86 • Microsoft Windows 7 Starter x86 •... Clear Video technology support. • Need to measure VGA follow Acer VGA SOP. • Monitor compatible is requested to the monitor AVL and DQM ...
Acer Predator G3620 Desktop Service Guide - Page 11

...1* COM port for China only (option) On-board connectors • 1 * ILM(Independent Loading Mechanism) for Acer pin define. • 1 * H1X4 CPU with SAMRT FAN controller. • 1 * H1X3 System with ... 1 * RJ45 + Dual USB2.0(p.s. The charger port should reserve 1.5A charger when power state at power state S0/S1. • 1 * 3pin ME enable / disable connector ( Jumper). Location is required...
Acer Predator G3620 Desktop Service Guide - Page 12

System BIOS • Type: Use SPI Flash • System BIOS: 8MB • Kernel: AMI Kernel with Acer skin Power supply • Non PFC 300W / PFC 300W /FR 300W. • Support models are listed on AVLC. 4 Chapter 1
Acer Predator G3620 Desktop Service Guide - Page 16

... includes unlock K SKU CPU Socket Type LGA1155 Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programer AMI Kernel with Acer skin BIOS version P01-A0 BIOS ROM type SPI Flash BIOS ROM size 8Mb Support protocol SMBIOS...
Acer Predator G3620 Desktop Service Guide - Page 18

...-operating -20 ~ +60°C (Storage package) Humidity Operating 15% to 80% RH Non-operating 10% to provide fully integrated audio solutions for the latest Microsoft Windows Logo Program and Lync specification. It feature three stereo DACs, two stereo ADCs, and legacy analog input to analog output mixing, to 90% RH Vibration...
Acer Predator G3620 Desktop Service Guide - Page 20

... VESA DPMS monitor. • Resume method:device activated (keyboard for DOS, keyboard &mouse for Windows. • Resume recovery time 3-5sec Global Standby Mode • Global power management timer(2-120minutes,...V-sync signals to control the VESA DPMS monitor. • Resume method: Resume to original state by pushing external switch Button,modem ring in,keyboard an mouse for APM mode. •...
Acer Predator G3620 Desktop Service Guide - Page 21

... reboots immediately after you have saved all open files. NOTE: CMOS Setup Utility will need to as "BIOS", "Setup", or "Setup utility" in CMOS. In this guide...retained when power is turned off. Since most systems are already properly configured and optimized, there is no need to run this utility under the following conditions. • When changing the system configuration settings • ...
Acer Predator G3620 Desktop Service Guide - Page 22

... then restart the server. 2. NOTE: Availability of submenu screen is...restart the server. If the server is completed, you press this key: • On one of a multiple page menu. • End - The Setup Main menu will need...Help panel. • F6 - Move the cursor to the first page of the primary menu screens, the Exit menu displays. • On a submenu screen, the previous screen...
Acer Predator G3620 Desktop Service Guide - Page 33

During the disassembly process, group the screws with the corresponding components to disassemble and assembly the desktop computer for the different components vary in size. chapter 3 25 Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge • Flat-blade screwdriver...
Acer Predator G3620 Desktop Service Guide - Page 92

... failing symptoms in this chapter are only intended to recreate the failure by attempting to test Acer products. Refer to "Power System check" on page 85 and "Beep Codes" on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure IMPORTANT:The diagnostic tests described in as much detail as possible. 2. NonAcerproducts, prototype...
Acer Predator G3620 Desktop Service Guide - Page 93

... and correctly attached to their appropriate connectors. 9. Verify that components are Acer-qualified and supported. 10. Make sure nothing in the system is making.... 3. Place the system unit on the system. 12. If the problem with System Internal Inspection. System Check Procedures Power System Check If the ... try viewing the POST messages and BIOS event logs during the system startup. 85 ...
Acer Predator G3620 Desktop Service Guide - Page 95

...point. Save power-on the bottom right corner of the screen during POST. Execute full memory sizing module. Adjust policies..., start memory refresh and do memory sizing in debugging problems that flat mode is uncompressed into memory. See Bootblock ...requirements,system chipset or option ROMs from this point if needed for debugging. CPUID information is disabled. NMI is stored...
Acer Predator G3620 Desktop Service Guide - Page 114

...Field Replaceable Unit) list in the FRU list of the Predator G3620 desktop computer. For whatever reasons a part number is changed, it will be noted on your Acer office may have a different part number code from those ... it properly, or follow the rules set by your regional Acer office to order FRU parts for RMA (Return Merchandise Authorization). chapter 6 106 Refer to this printed...
Acer Predator G3620 Desktop Service Guide - Page 115

Predator G3620 Exploded Diagram NOTE: This section will be updated when more information becomes available. 107 Chapter 6
Acer Predator G3620 Desktop Service Guide - Page 117

Predator G3620 FRU List Category MB Kit Part Number Acer P/N Exploded Diagram Item MB Kit aGoran_M3 Intel B75 uATX W/O 1394 LF MB.SJQ0P.001 N/A Chassis Bezel CPU 109 Hon Hai Chassis MicroATX HM105A with front HS.13100.241 N/A USB port (vertical) for Predator G3 Bezel BM350 w/o 3.5" HDD carrier (2011 New CI) Hon Hai Chassis MicroATX...

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