Acer Aspire Z5761 Support Question
Acer Aspire Z5761 Support Question
Find answers below for this question about Acer Aspire Z5761.Need a Acer Aspire Z5761 manual? We have 1 online manual for this item!
Question posted by pauljudy on April 1st, 2013
Acer Aspire Z5761 Black Screen
Hi, Please help I have a Aspire Z5761 Desktop computer in which the screen has recently started going black, seem to just shutdown, blue on light stays on but the blue bar light goes out and I am unable to start it. I end up turning it off the it takes 20 to 30 goes before it will start up and show a screen. I am using it at present. there are no other issues however it will just turn black at anytime, Please advise - My wife also has one and hers has also started doing a similar thing. They are both still covered under the warranty. From a google search it appears this is an ACER problem with this model
Current Answers
Answer #1: Posted by tintinb on April 1st, 2013 9:49 PM
tintinb
Member since:
October 26th, 2012 Points: 7,056,560
Member since:
October 26th, 2012 Points: 7,056,560
There are actually many causes of your computer black screen problem. Some of the common causes are provided below.
1. Display Adapter Error
2. Faulty Ram
3. Not Enough Power
4. New Hardware
5. USB Still Attached
6. Corrupted Boot Sector
The detailed solutions can be read / found here:
http://www.windowstalk.org/2012/08/6-troubleshooting-tips-to-combat-the-black-screen-computer-error/
If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.
Regards,
Tintin
Answer #2: Posted by phil60922 on December 6th, 2014 5:02 PM
phil60922
Member since:
January 12th, 2013 Points: 10
Member since:
January 12th, 2013 Points: 10
This has happened to mine a number of times.
First time, it was under warranty. It went back to Acer where they reset it to factory default (losing everything) and claimed 'no fault found'. Not helpful at all.
The problem is that the internal HDMI connection at the graphics card seems to fail, but unplugging and re-plugging seems to re-connect. When I did mine, I took out the graphics card and RAM and re-inserted them. But I think the actual problem is just the HDMI connection.
You'll need to remove the back of the case - not an easy task, but info is available on Google.
Answer #3: Posted by geekyankit1991 on January 4th, 2014 7:18 AM
geekyankit1991
Member since:
December 16th, 2013 Points: 166,010
Member since:
December 16th, 2013 Points: 166,010
At this point, if you are not getting any video showing up with an all-in-one PC, opening up the computer will be necessary. If that is not something you can handle, then you will need to bring it to a specialist. A local repair shop is usually the better option for fair and reasonable pricing compared to chain stores like Best Buy. If you have a warranty, then use it instead. It never hurts to call Acer and ask them questions, since there is usually a manufacturers warranty included with purchase.
If you do know know the insides of a computer, then the RAM or video card would be the target components to check out.
Your data does not have to be lost. If you do end getting repairs done, ask them if they will be changing anything important on the hard drive. And if they do, ask them to transfer your wanted files to a external hard drive. This service, if necessary, will cost extra. In the future, backing up your files is always a great idea and it could save you money, time, and stress. An external hard drive is what you would use and will cost you about $60 (for a basic one) and will be worth it in the long run.
If you do know know the insides of a computer, then the RAM or video card would be the target components to check out.
Your data does not have to be lost. If you do end getting repairs done, ask them if they will be changing anything important on the hard drive. And if they do, ask them to transfer your wanted files to a external hard drive. This service, if necessary, will cost extra. In the future, backing up your files is always a great idea and it could save you money, time, and stress. An external hard drive is what you would use and will cost you about $60 (for a basic one) and will be worth it in the long run.
Tech freak
Related Acer Aspire Z5761 Manual Pages
Acer Desktop User's Guide - Page 2
...subject to any limitation of this publication without the prior written permission of Acer Incorporated. Acer Incorporated makes no responsibility for this manual or supplementary documents and publications. For... your unit should include the serial number, model number, and purchase information. Acer and the Acer logo are used herein for accuracy. No part of liability set out in ...
Acer Desktop User's Guide - Page 6
...: Lamp(s) inside this electronic device into the trash when discarding.
Products that help customers save through higher energy efficiency, the more information, contact the Electronic Industries... the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://global.acer.com/about/sustainability.htm. vi
Disposal instructions
Do not throw this product contain...
Acer Desktop User's Guide - Page 7
...refers to Acer system with an ENERGY STAR sticker. Acer ENERGY STAR qualified products:
• Produce less heat and reduce cooling loads, and warmer climates. • Automatically go into "display...Observe the following symptoms may complain of inactivity respectively.
• Wake the computer from staying too long in front of the monitor, using a footrest, or raising your comfort zone...
Acer Desktop User's Guide - Page 8
...Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The ... • Give your eyes regular breaks by using drapes, shades or blinds • using a task light • changing the display's viewing angle • using a glare-reduction filter • using a ...
Acer Desktop User's Guide - Page 11
... computer and keyboard
7
To clean your pointing device
7
To clean your monitor
8
When to know before setup
2
Selecting a location
2
Opening the package
2
Connecting peripherals
3
Starting your computer
3
Shutting down your computer
3
System upgrade
4
Opening the computer
4
Setting up new components
4
Frequently asked questions
5
Taking care of Conformity
15 Contents...
Acer Desktop User's Guide - Page 14
... your computer
English
Note: The specifications listed above are for later use. The exact configuration of -the-art bus architecture, which improves system efficiency and helps the system support varied multimedia and software applications.
Acer Desktop User's Guide - Page 15
...to the system.
Shutting down your computer
From the "Start" menu, select "Shut Down" and click OK.
Starting your computer
After connecting all the peripheral equipment, start up process is connected, plug the power cord into ...the system and insert the other end into a power outlet.
Once the start your computer according to the steps below: 1 Turn on all peripherals to use your...
Acer Desktop User's Guide - Page 16
... and hold the power button on the chassis. • Slide the panel off all peripheral devices. Before you choose new components, please ask your authorized Acer dealer whether the part will operate within your AcerSystem system quickly and easily by adding components. 4
Setting up new components
You can only use components...
Acer Desktop User's Guide - Page 17
...automatically diagnose your system to the situation. A: Your computer's power management function automatically blanks the screen to restart your computer. • The operating system files may be damaged or missing.
... that it with a system diskette and press Ctrl + Alt + Del to save power. Just press any of the following: • Check if the voltage selector switch located on the ...
Acer Desktop User's Guide - Page 19
... unplugging the power cord, do not pull on the cord itself but pull on top of it with a soft, damp cloth. Following these instructions will help you are using an extension cord.
Cleaning and servicing
To clean your computer.
English
7
Taking care of your pointing device
To clean a regular mouse (with...
Acer Desktop User's Guide - Page 20
... is not listed in the "Frequently asked questions" section on how and where to the documentation that came with your screen clean. You may also access the Web site (http://global.acer.com/support/index.htm) for information on page 5 • If you keep your mouse for technical assistance
For technical assistance...
Acer Desktop User's Guide - Page 21
... and receiver. • Connect the device into an outlet on , the user is connected. • Consult the dealer or an experienced radio/television technician for help. A duallink cable is no guarantee that to this computer. Operation with non-certified peripherals is granted by the manufacturer could void the user's authority, which...
Acer Desktop User's Guide - Page 22
...contains, among other relevant provisions of Directive 1999/5/EC. (Please visit http://global.acer.com/support/certificate.htm for complete documents.) Compliant with Russian regulatory certification
Modem ...the FCC Registration Number and Ringer Equivalence Number (REN) for EU countries
Hereby, Acer, declares that may discontinue your service temporarily. Declaration of the FCC rules. ...
Acer Desktop User's Guide - Page 24
... while the Telecom standard is designed. In order to operate within any 30 minute period for any single manual call initiation, and
b The equipment shall go on-hook for a period of not less than 5 seconds between the end of one call attempts to the same number within the limits for connection...
Acer Desktop User's Guide - Page 25
...;LEN ADVARSEL: LASERSTRÅLING NAR DEKSEL ÅPNESSTIRR IKKE INN I STRÅLEN
Digital audio output statement
The optical connector contains no laser or light emitting diode (LED) more than Class I ADVERTENCIA: RADIACIÓN LÁSER INVISIBLE AL SER ABIERTO.
Radio device regulatory notice
Note: Below regulatory information is intended...
Acer Desktop User's Guide - Page 27
... GHz frequency range. The following two conditions: 1. 15
English
English
The FCC RF safety requirement
The radiated output power of responsible party:
Personal Computer AcerSystem Acer America Corporation These radar stations can cause interference with Part 15 of Conformity
This device complies with and/or damage this declaration:
Product: Model number...
Acer Desktop User's Guide - Page 28
...., Hsichih, Taipei Hsien 221, Taiwan
Contact Person: Mr. Easy Lai Tel: 886-2-8691-3089 Fax: 886-2-8691-3120 E-mail: easy_lai@acer.com.tw Hereby declare that: Product: Personal Computer Trade Name: Acer Model Number: AcerSystem Is compliant with the essential requirements and other relevant provisions of the same product will continue comply...
Acer Desktop User's Guide - Page 29
Feb.9. 2009
Easy Lai, Manager Regulation Center, Acer Inc.
Year to 5GHz high performance RLAN). Date
Remark: All images are for reference purposes only. English
English
17
R&TTE Directive 1999/5/EC as attested ...
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