Acer Aspire Z5600 Support Question
Acer Aspire Z5600 Support Question
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Question posted by mcobdoodle on September 11th, 2014
My Acer Aspire Z5600 Doesn't Want Power On, How Can I Fix The Problem?
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Current Answers
Answer #1: Posted by freginold on October 8th, 2014 4:21 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related Acer Aspire Z5600 Manual Pages
Acer Desktop User's Guide - Page 7
... Long work periods, bad posture, poor work habits, stress, inadequate working in one fixed posture • avoid slouching forward and/or leaning backward • stand up and ...or tightness • coldness or weakness
If you have these symptoms, or any other musculoskeletal disorders. Acer ENERGY STAR qualified products:
• Produce less heat and reduce cooling loads, and warmer climates....
Acer Desktop User's Guide - Page 16
...quickly and easily by adding components. Before you choose new components, please ask your authorized Acer dealer whether the part will operate within your AcerSystem system.
You can also upgrade the ... system for four seconds. After the system has shut down, turn off the computer and unplug the power cord from a CD-ROM drive to high-capacity HDD • Expand high-level memory •...
Acer Desktop User's Guide - Page 17
... are using a power strip or AVR, make necessary fixes. If yes,
...power is lit, check the following: • Is a non-bootable (non-system) diskette in and
turned on the rear panel of your computer. • The operating system files may have to perform the recovery process to turn the display back on the screen.
However, if the diagnostic utility still reports a problem...
Acer Desktop User's Guide - Page 20
...you keep your monitor. You may also access the Web site (http://global.acer.com/support/index.htm) for technical assistance
For technical assistance, contact your area.
To clean your ... sure that you want to replace or upgrade any of an optical mouse, refer to contact the service centers available in the "Frequently asked questions" section on page 5 • If your problem is not listed...
Acer Desktop User's Guide - Page 27
...including interference that may cause undesired operation of responsible party:
Personal Computer AcerSystem Acer America Corporation
b Operation in 5 GHz band
Federal Communications Comission Declaration of ...that the potential for harmful interference to co-channel Mobile Satellite systems.
2 High power radar are allocated as follows:
1 This device is subject to radio communications....
Acer Aspire Z5600 Desktop Service Guide - Page 1
for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN Aspire Z5600/Z5610 Series Service Guide
Service guide files and updates are available on the ACER/CSD web;
Acer Aspire Z5600 Desktop Service Guide - Page 2
Revision History
Please refer to the table below for the updates made on Aspire Z5600/Z5610 Series service guide.
Date
Chapter
Updates
II
Acer Aspire Z5600 Desktop Service Guide - Page 7
...Acer Computer tour 4
Front View 4 Right View 5 Left View 6 Rear View 7 Using the Keyboard 8 Windows Keys 9 Hardware Specifications and Configurations 10
System Utilities
17
BIOS Setup Utility 17 Navigating the BIOS Utility 17 Information 18 Main 19 Advanced 23 Security 26 PC Health 29 Power... Removing the Back Frame 42 Removing the Power Supply 44 Removing the HDD Module 45 ...
Acer Aspire Z5600 Desktop Service Guide - Page 8
...B-CAS Board 90 Replacing the HDD Module 92 Replacing the Power Supply 93 Replacing the Back Frame 94 Replacing the Hinge ...Problems 116 Undetermined Problems 116
Jumper and Connector Locations
117
Top View 117 Bottom View 118 Clearing Password Check and BIOS Recovery 119
Clearing Password Check 119 BIOS Recovery by Crisis Disk 120
FRU (Field Replaceable Unit) List
123
Aspire Z5600...
Acer Aspire Z5600 Desktop Service Guide - Page 9
Table of Contents
FRU List 126 Screw List 134
Model Definition and Configuration
136
Aspire Z5600/Z5610 Series 136
Test Compatible Components
187
Microsoft® Windows® 7 Environment Test 188
Online Support Information
197
Index
199
IX
Acer Aspire Z5600 Desktop Service Guide - Page 12
...® 2.1+EDR (Enhanced Data Rate)
Graphics
• Intel® GMA X4500HD (Intel® G45) (Aspire Z5600) • ATI Radeon™ HD 4670 with 1 GB DDR3 Memory (Aspire Z5610) • ATI Radeon™ HD 4570 with 512 MB DDR2 Memory (Aspire Z5610)
I/O interface
• Two USB 2.0 ports • Multi-in-1 card reader • High-definition...
Acer Aspire Z5600 Desktop Service Guide - Page 14
... and control some of the handy features of your new computer.
Press this illustration. Your Acer Computer tour
After knowing your computer features, let us show you around your new computer....vary from this button to talk through when making VoIP calls.
You can also configure the power button to let others see who they are communicating with when making Voice over Internet Protocol ...
Acer Aspire Z5600 Desktop Service Guide - Page 28
... The system information is fixed to different models. PhoenixBIOS Setup Utility Info M a i n Advanced Security P C H e a l t h P o w e r B o o t Exit
Processor Type Processor Speed
Pentium(R) Dual-Core CPU E5200 @ 2.50GHz 2.50 GHz
System Memory: System Manufacturer: Product Name: System Serial Number: System BIOS Version: BIOS Release Date: Asset Tag Number:
2048 MB Acer Aspire Z5610
P0.19...
Acer Aspire Z5600 Desktop Service Guide - Page 129
... are only for enabling BIOS Recovery. Aspire Z5600/Z5610 Series provides one Hardware Open Gap...power on the system till BIOS POST finish. Clearing Password Check
Hardware Open Gap Description
Item
Description
CLRP2 (RTC (RST))
Clear CMOS Jumper
Location DIMM Bay
Steps for Clearing BIOS Password Check
If users set BIOS Password (Supervisor Password and/or User Password) for Aspire Z5600...
Acer Aspire Z5600 Desktop Service Guide - Page 133
... follow the local government ordinance or regulations on how to return it will not be noted on your Acer office may have a DIFFERENT part number code from those given in global configurations of Aspire Z5600/Z5610 Series. NOTE: To scrap or to return the defective parts, you should check the most up-to...
Acer Aspire Z5600 Desktop Service Guide - Page 134
...Rear Cover (R)
4
Ram Cover
5
Hinge
6
Power Supply
7
ODD Module
8
Main Board
9
Card Reader Board
10 Audio Board
11 LCD Frame
12 LCD Touch Panel
Acer P/N 42.SCY07.002 60.SCY07.005 60.SCY07....006 33.SCY07.003 60.SCY07.007 60.SCY07.002 33.SCY07.004 MB.G8806.001 55.SCY07.002 55.SCY07.001 33.SCY07.001 55.SCY07.003
124
Chapter 6
Aspire Z5600...
Acer Aspire Z5600 Desktop Service Guide - Page 146
Model Definition and Configuration
Appendix A
Aspire Z5600/Z5610 Series
Model Name
AZ5600
RO EMEA
NS ACH
Country Netherlands
Acer Part no PW.SC902.027
AZ5600 EMEA ACH
Netherlands PW.SC902.027
AZ5600 AAP
AIL
India
PW.SC902.028
AZ5600 AAP
AIL
India
PW.SC902....
Acer Aspire Z5600 Desktop Service Guide - Page 197
... and verified by the Acer Mobile System Testing Department.
All of its system functions are tested under Windows® 7 environment. Regarding configuration, combination and test procedures, please refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Appendix B
187 Refer to the Aspire Z5600/Z5610 Series Compatibility...
User Manual - Page 29
A. Contact Person:Acer Representative Phone No.:254-298-4000 Fax No.:254-298-4147 San Jose, CA 95110 ... may not cause harmful interference, and (2) this declaration: Product:Personal Computer Trade Name: Acer Model Number: Aspire Z5600/Z5610, SKU Number:Aspire Z5600/Z5610-xxx, ("x" = 0~9, a ~ z, A ~ Z or Blank) Name of Responsible Party:Acer America Corporation Address of the FCC Rules.
User Manual - Page 30
... Rd., Hsichih, Taipei Hsien 221, Taiwan Contact Person: Mr. Easy Lai, e-mail:easy_lai@acer.com.tw
And, Acer Europe SA Via Cantonale, Centro Galleria 2 6928 Manno Switzerland
Hereby declare that: Product: Personal Computer Trade Name: Acer Model Number: Aspire Z5600/Z5610 SKU Number:Aspire Z5600/Z5610-xxx("x" = 0~9, a ~ z, A ~ Z or Blank)
Is compliant with the essential requirements and other...
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