Acer Aspire V5-531 Support Question
Acer Aspire V5-531 Support Question
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Question posted by Gethu on May 11th, 2014
My Acer Aspire V5 Laptop Wont Power On
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Current Answers
Answer #1: Posted by freginold on July 31st, 2014 8:54 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Often when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or themotherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related Acer Aspire V5-531 Manual Pages
Acer Aspire V5-531 Notebook Service Guide - Page 2
...is subject to change without the prior written permission of Acer Incorporated.
The software described in this publication may be ... Licensing, LLC in any form or by Acer Incorporated.
For more information, go to http://csd.acer.com.tw.The information in the software. HDMI...High Definition Multimedia Interface are available on the ACER/CSD website. Revision History
Refer to the table...
Acer Aspire V5-531 Notebook Service Guide - Page 4
In such cases, contact your regional Acer office to provide you with further technical details. You must ...capabilities). These localized features are not covered in this service guide. Acer-authorized Service Providers: Your Acer office may not be noted in this printed service guide. If, for Acer's global product offering. General information 0 Before using this information and...
Acer Aspire V5-531 Notebook Service Guide - Page 5
Hardware Specifications and Configurations 5
Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10
Notebook ...
Acer Aspire V5-531 Notebook Service Guide - Page 6
... 3-14
Main Unit Disassembly Process 3-17 Main Unit Disassembly Flowchart 3-17 Removing the Palmrest Module/Upper Case 3-18 Removing the Touchpad Board 3-21 Removing the Power Button Board 3-23 Removing the SATA Board 3-25 Removing the HDD Module 3-26 Removing the WLAN Module 3-27 Removing the Mainboard 3-29 Removing the Thermal...
Acer Aspire V5-531 Notebook Service Guide - Page 7
...64 Reinstalling the HDD Module 3-66 Reinstalling the SATA Board 3-67 Reinstalling the Power Button Board 3-68 Reinstalling the Touchpad Board 3-70 Reinstalling the Palmrest Module/...DIMM Cover 3-80 Reinstalling the Battery Pack 3-81
Troubleshooting 3
Introduction 4-3
General Information 4-3 Power On Issues 4-4 No Display Issues 4-5 LCD Failure 4-7 Keyboard Failure 4-8 Touchpad Failure ...
Acer Aspire V5-531 Notebook Service Guide - Page 10
Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10
Notebook Tour 1-11 Open Front View 1-...
Acer Aspire V5-531 Notebook Service Guide - Page 15
...0
WLAN:
IEEE 802.11b/g/n
Supports Acer SignalUp technology
LAN on Feature Port (thru bundled Y Cable):
...3.5 to 4 hours for 0-100% (charge-in-use) ACPI 3.0-compliant power management system ENERGY STAR compliant
Keyboard and Pointing Device 0
Keyboard
0
AS7F...
Acer Aspire V5-531 Notebook Service Guide - Page 16
... combo port) DC-in jack for AC adapter Kensington lock slot
Software and Tools 0
Productivity
0
Acer Backup Manager
Acer ePower Management
Acer eRecovery Management
Adobe® Flash® Player 11.x
Adobe® Reader® 10.x
AUPEO! (United...
Acer Aspire V5-531 Notebook Service Guide - Page 17
...; Internet Security Suite (trial only)
MyWinLocker® (except China, Hong Kong)
Multimedia
0
Acer clear.fi
NTI Media Maker™
Cyberlink® MediaEspresso
Gaming
0
Acer Games powered by WildTangentÆ1 (except China, Hong Kong, Japan, Korea)
Fooz Kids (except Japan)
Communication...
Acer Aspire V5-531 Notebook Service Guide - Page 19
... device which functions like a computer mouse. Open Front View
No. 1 2
3
4 5
6
7
Icon
Item
Description
Integrated webcam
Web camera for Webcam device
Hardware Specifications and Configurations
1-11
Power button
Turns the computer on and off.
8
Integrated LED light Light for video communication.
Notebook Tour 0 This section provides an overview of the features and...
Acer Aspire V5-531 Notebook Service Guide - Page 20
... is in AC mode. Blinking amber: The battery is in -1 card reader
2
Power indicator
3
Battery indicator
Description
Supports MMC, MMCplus and SD cards. Close Front View
Table 1-2.
Note...: Only one card can operate at any given time. Indicates the computer's power status. Blue: The computer is turned on. Blinking amber: The computer is...
Acer Aspire V5-531 Notebook Service Guide - Page 23
Base View
No. 1
2
Icon
Item Battery pack
Battery release latch
Description
Provides power to the computer when the power cord is unplugged. Base View
Table 1-5. Releases the battery for removal.
3
DIMM compartment Houses the computer's memory modules.
4
Speaker
Outputs sounds.
Hardware Specifications and Configurations
1-15
0
Base View 0
Figure 1-5.
Acer Aspire V5-531 Notebook Service Guide - Page 29
... screen. 3. During POST, press F1 to Enabled. 5.
This will display the
eRecovery Management window. 7. Follow the onscreen instructions to return your computer.
1. D2D Recovery 0
The Acer Disk to Disk (D2D) recovery function allows you to use the recovery partition to troubleshoot your computer to factory condition. Hardware Specifications and Configurations
1-21...
Acer Aspire V5-531 Notebook Service Guide - Page 31
... (equipped with 4-cell 2.23 kg for UMA battery pack, HDD, and ODD) 2.28 kg for Discrete
4.92 lb for UMA 5.03 lb for Discrete
Input power
Operating voltage
19 V, 65 W
Operating current (max)
3.42 A
Temperature
Operating (not writing to optical disc)
0 to 35 °C
32 to 95 °F
Operating (writing to...
Acer Aspire V5-531 Notebook Service Guide - Page 93
... List Step
Palmrest Module/Upper Case Disassembly Upper Case Disassembly Touchpad Board Disassembly Power Button Board Disassembly WLAN Module Disassembly Speaker Module Disassembly Mainboard Disassembly Thermal Module ...× L3 M2.5 × L5 M2 × 3
Quantity 17 3 3 1 1 4 1 5 2 1 1
Acer Part Number 86.00J51.535 86.00J51.535 86.9A552.3R0 86.9A552.3R0 86.9A552.3R0 86.9A552.3R0 86.9A552.3R0 ...
Acer Aspire V5-531 Notebook Service Guide - Page 161
...Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. If possible, verify the symptoms by step procedures are designed to the problem. 3. Common Problems Symptoms (Verified)
Power... associated with the computer. NOTE: NOTE:
The diagnostic tests are a guide for Acer products only. Refer to Table 4-1 for a list of verified symptom category to...
Acer Aspire V5-531 Notebook Service Guide - Page 176
... Rerun the test to isolate the failing FRU (do not replace non-defective FRU).
Remove power from the computer. 2. Do not replace a non-defective FRU: Mainboard ...4-18
Troubleshooting When analyzing an intermittent problem, perform the following devices:
Non-Acer devices Printer, mouse, and other external devices Battery pack &#...
Acer Aspire V5-531 Notebook Service Guide - Page 200
Aspire MS2361 Exploded Diagrams 6-4
Main Assembly 6-4 LCD Assembly 6-6 FRU List 6-7
6-2
Acer Aspire V5-531 Notebook Service Guide - Page 201
... PARTS, check the most up-to this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office on how to repair or for the Aspire MS2361. NOTE: NOTE:
To scrap or to return the defective parts, users should follow the local government ordinance or regulations on...
Acer Aspire V5-531 Notebook Service Guide - Page 221
... Mobile System Testing Department. Refer to the Compatibility Test Report released by Acer's internal testing department.
Microsoft Windows 7 Environment Test 0
Vendor
Accessory
10000286 WISTRON
Adapter
10001081 DELTA
60036752 LITE-ON SINGAPORE
60016453 CHICONY POWER
Audio Codec
10004786 REALTEK
Battery
60001921 SANYO
Camera
10001023 LITE-ON
10001044 CHICONY
PLM00012 Suyin
Type
Description...
