Acer Aspire V5-531 Support Question
Acer Aspire V5-531 Support Question
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Question posted by Zksand on September 24th, 2014
Acer Aspire One 521 Orange Light Won't Start
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Current Answers
Answer #1: Posted by freginold on November 19th, 2014 4:47 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard/system board. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related Acer Aspire V5-531 Manual Pages
Acer Aspire V5-531 Notebook Service Guide - Page 2
... the United States and other countries. No part of this Aspire MS2361 Service Guide. Disclaimer
The information in the software. Should the programs prove defective following their purchase, the buyer (not the manufacturer, distributor, or its dealer) assumes the entire cost of Acer Incorporated. Revision History
Refer to the table below for...
Acer Aspire V5-531 Notebook Service Guide - Page 4
... change is made, it supports, read the following general information. To better fit local market requirements and enhance product competitiveness, your regional Acer office to order FRU parts for Acer's global product offering. General information 0 Before using this information and the product it may have a different part number code than those given...
Acer Aspire V5-531 Notebook Service Guide - Page 15
...) technology
Supports 640×480 resolution online video calls
Wireless and networking
0
WLAN:
IEEE 802.11b/g/n
Supports Acer SignalUp technology
LAN on Feature Port (thru bundled Y Cable):
Gigabit Ethernet, Wake-on-LAN ready
Realtek RTL8411 EN controller...
Acer Aspire V5-531 Notebook Service Guide - Page 16
... combo port) DC-in jack for AC adapter Kensington lock slot
Software and Tools 0
Productivity
0
Acer Backup Manager
Acer ePower Management
Acer eRecovery Management
Adobe® Flash® Player 11.x
Adobe® Reader® 10.x
AUPEO! (United...
Acer Aspire V5-531 Notebook Service Guide - Page 17
...;Microsoft® Silverlight™
Skype™
Web links and utilities
0
Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only)
Acer Identity Card
Acer Registration
Acer Updater
eBay® shortcut (Australia, Austria, Canada, France, Germany, Italy, India...
Acer Aspire V5-531 Notebook Service Guide - Page 19
Keyboard
For entering data into your hands when you use the computer. Power button
Turns the computer on and off.
8
Integrated LED light Light for sound recording and video communication. Integrated microphone Internal microphone for Webcam device
Hardware Specifications and Configurations
1-11
Open Front View
Table 1-1. Open Front View
...
Acer Aspire V5-531 Notebook Service Guide - Page 22
accepts CDs or DVDs.
(ODD)
2
ODD access indicator Lights up when the optical drive is active.
3
ODD eject button
Ejects the optical disc from the drive.
4
ODD emergency
Insert a paper clip to the emergency ...
Acer Aspire V5-531 Notebook Service Guide - Page 26
...state of the Num Lock is not applicable for computers (if you are on the Windows Start button; Windows-specific Keys
Key
Windows Logo key
Description
Pressed alone, this key has the ...specific functions. Functions supported by the attachment/removal (hot plug) of functions.
it launches the Start menu. Keyboard Lock Keys
Lock Key
Description
Num Lock
The key can also be ...
Acer Aspire V5-531 Notebook Service Guide - Page 27
... users (if you're not connected to a network domain)
Ctrl+ +Tab: Moves focus from Start menu, to the Quick Launch toolbar, to the system tray (use or to move focus to access most computer...toggle
Fn+F4
Sleep
Fn+F5 Fn+F6
Display off the LCD back light Switches the display output between the display screen, external monitor (if connected) or both. it opens...
Acer Aspire V5-531 Notebook Service Guide - Page 29
... Recovery field and make sure it is set to enter the system recovery partition. Press F10 to access the BIOS Setup screen. 3. D2D Recovery 0
The Acer Disk to Disk (D2D) recovery function allows you to use the recovery partition to troubleshoot your computer to factory condition.
Restart the computer. 2. During POST...
Acer Aspire V5-531 Notebook Service Guide - Page 83
... sections illustrate the entire disassembly sequence. Table 3-1.
Main Screw List Screw M2 x L3
M2 x L3 (black) M2.5 x L5 M2 x 3
Thermal Screw
Quantity 10 10 27 1 5
Acer Part Number 86.9A552.3R0 86.00J40.323 86.00J51.535 N/A
Machine Maintenance
3-7 Disassembly Process 0
The disassembly process is divided into the following stages: ...
Acer Aspire V5-531 Notebook Service Guide - Page 84
... List Step
DIMM Cover Disassembly ODD Disassembly ODD Bracket Disassembly Keyboard Disassembly
Screw M2.5 x L5 M2.5 × L5 M2 × L3 M2.5 × L5
Quantity 2 1 2 2
Acer Part Number 86.00J51.535 86.00J51.535 86.9A552.3R0 86.00J51.535
3-8
Machine Maintenance External Modules Disassembly Flowchart
Table 3-2.
Acer Aspire V5-531 Notebook Service Guide - Page 93
... M2 × L3 M2 × L3 M2 × L3 M2 × L3 M2 × L3 - M2 × L3 M2.5 × L5 M2 × 3
Quantity 17 3 3 1 1 4 1 5 2 1 1
Acer Part Number 86.00J51.535 86.00J51.535 86.9A552.3R0 86.9A552.3R0 86.9A552.3R0 86.9A552.3R0 86.9A552.3R0 - 86.9A552...
Acer Aspire V5-531 Notebook Service Guide - Page 117
Start on page 3-38. 2. Figure 3-52. Removing the LCD Bezel 0 1.
LCD Bezel
Machine Maintenance
3-41 Detach the bezel from the LCD cover (1). Gently pry loose the LCD bezel from the LCD assembly (2). Perform the "Removing the LCD Module" procedure described on the bottom side, continue to the left and right sides, and finally the top side.
Acer Aspire V5-531 Notebook Service Guide - Page 161
... on page 8-3
Troubleshooting
4-3 If the issue is still not resolved, refer to determine the solution. General Information 0
The following procedures are a guide for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1.
Table 4-1. NOTE: NOTE:
The diagnostic tests are designed to the...
Acer Aspire V5-531 Notebook Service Guide - Page 163
... the following one at a time. NOTE: NOTE:
This hotkey may not apply to the computer's user manual for one of the following:
Fans start up
Status LEDs illuminate
If there is selected. Troubleshooting
4-5 Switch between the internal and external display by checking for the applicable hotkey sequence...
Acer Aspire V5-531 Notebook Service Guide - Page 164
... pages 3-66 and 3-74 respectively.
12.
Refer to the Online Support Information on page 4-7.
7. Readjust if necessary.
4. Roll back the video driver to Disassembly Process.
3. Start the computer. Check the Device Manager to determine that the computer is still not resolved, refer to the User Manual for instructions on pages 3-38...
Acer Aspire V5-531 Notebook Service Guide - Page 168
... , one at a time. Internal Speaker Failure 0
If internal Speakers fail, perform the following , one at a time.
1. If updated recently, roll back the audio driver to Start Control Panel System and Maintenance System Device Manager. Check the Device Manager to determine that all volume controls are no red...
Acer Aspire V5-531 Notebook Service Guide - Page 169
... Information on -screen prompts to 50 and not muted. 6. Drag the slider to Start Control Panel Hardware and Sound Sound. Confirm that other audio applications ... (green check mark). If the issue is not muted.
Click Mixer to start Speaker Setup. Restore system and file settings from a known good date using System Restore. ...
Acer Aspire V5-531 Notebook Service Guide - Page 201
... to dispose it properly, or follow the rules set by the regional Acer office to return it. NOTE: NOTE:
To scrap or to return...ordinance or regulations on the regional web or channel. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from those...the local FRU list provided by the regional Acer office on the printed Service Guide. Part number changes will not...
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