Acer Aspire V5-471 Support Question
Acer Aspire V5-471 Support Question
Find answers below for this question about Acer Aspire V5-471.Need a Acer Aspire V5-471 manual? We have 1 online manual for this item!
Question posted by Shin03 on December 28th, 2013
My Acer Aspire 5742z-4512 Asks For Enter Current Password At Boot
Bios password not known
Current Answers
Answer #1: Posted by cursed on December 28th, 2013 4:07 AM
cursed
Member since:
November 27th, 2013 Points: 320,075
Member since:
November 27th, 2013 Points: 320,075
For BIOS password, please contact manufacturer.
http://us.acer.com/ac/en/US/content/contacts
Take Care
bye
Related Acer Aspire V5-471 Manual Pages
Acer V5-471 Notebook Service Guide - Page 2
... in a retrieval system, or translated into any particular purpose.
There are available on the ACER/CSD website. All rights reserved.
Should the programs prove defective following their purchase, the buyer... "as is". For more information, go to http://csd.acer.com.tw.The information in this Aspire MS2360 Service Guide.
Disclaimer
The information in this guide is subject...
Acer V5-471 Notebook Service Guide - Page 3
...names, option letters, and words) are shown in constant width bold. Example: After entering data, press Enter. iii Example:
the DRS5 User's Guide /usr/local/bin/fd the /TPH15spool_M ...Example: [01] The server has been stopped User input (text that represents information entered by a computer user, such as menus, prompts, responses to know for personal injury.
!
...
Acer V5-471 Notebook Service Guide - Page 4
... number change is made, it supports, read the following general information. iv Acer-authorized Service Providers: Your Acer office may have decided to provide you with further technical details. You must... FRU parts: Check the most up-to the basic configuration for Acer's global product offering. General information 0 Before using this information and the product it may ...
Acer V5-471 Notebook Service Guide - Page 6
...Flash Utilities 2-13
DOS Flash Utility 2-14 WinFlash Utility 2-14 Remove HDD/BIOS Password Utilities 2-15 Removing the HDD Password 2-15 Removing the BIOS Passwords 2-16 Clearing the BIOS Passwords 2-17 Using DMI Tools 2-18 LAN EEPROM Utility 2-18
CHAPTER 3 Machine Maintenance
Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 Replacement Requirements 3-5 Pre-disassembly...
Acer V5-471 Notebook Service Guide - Page 8
...4-19
Undetermined Problems 4-19
Error Codes 4-20 BIOS Beep Codes 4-21
POST Codes 4-26 Component Codes 4-26 Progress Codes 4-31
CHAPTER 5 Jumper and Connector Locations
Mainboard Layout 5-3
Clearing Password Check and BIOS Recovery 5-7 Clearing the BIOS Passwords 5-7 Performing a BIOS Recovery 5-8
CHAPTER 6 FRU List
Aspire MS2360 6-4
Exploded Diagrams 6-4 Main Assembly 6-4 LCD Assembly...
Acer V5-471 Notebook Service Guide - Page 17
...
0
WLAN:
IEEE 802.11b/g/n
Supports Acer SignalUp technology
LAN on Feature Port (thru bundled Y Cable):
...-LAN ready
Realtek RTL8411 EN controller
Privacy Control 0 BIOS supervisor, user, and HDD passwords Kensington lock slot
Power Adapter and Battery 0
19 ...
Acer V5-471 Notebook Service Guide - Page 18
... combo port) DC-in jack for AC adapter Kensington lock slot
Software and Tools 0
Productivity
0
Acer Backup Manager
Acer ePower Management
Acer eRecovery Management
Adobe® Flash® Player 11.x
Adobe® Reader® 10.x
AUPEO! (United...
Acer V5-471 Notebook Service Guide - Page 19
...;Microsoft® Silverlight™
Skype™
Web links and utilities
0
Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only)
Acer Identity Card
Acer Registration
Acer Updater
eBay® shortcut (Australia, Austria, Canada, France, Germany, Italy, India...
Acer V5-471 Notebook Service Guide - Page 31
D2D Recovery 0
The Acer Disk to Disk (D2D) recovery function allows you to use the recovery partition to troubleshoot your computer to factory condition. During POST, press F1 to enter the system recovery partition. During POST, press Alt+F10 to access the BIOS Setup screen. 3.
Press to select the D2D Recovery field and...
Acer V5-471 Notebook Service Guide - Page 45
...system Power global states
Specification
ACPI 3.0-compliant
G3 Mechanical Off - This off . no electrical current is entered through the circuitry and it can be worked on without damaging the hardware or endangering service personnel. ...
G1 Sleeping - The computer consumes a small amount of power. Also known as hibernation state. It is zero.
G2/S5 Soft Off -
Acer V5-471 Notebook Service Guide - Page 63
... help on the bottom of the screen before making changes to the parameter values. During the next POST, press F12 to be change the boot device without entering the BIOS Setup Utility, set the parameter to Chapter 4, Troubleshooting when a problem arises. NOTE: NOTE:
Parameter values enclosed in an option box.
Press...
Acer V5-471 Notebook Service Guide - Page 68
... the BIOS password may require the user to return the computer to enter the password, three attempts are allowed before system halts. Enabled or Disabled
NOTE: NOTE:
When prompted to its dealer.
2-8
System Utilities
BIOS Security
Parameter Supervisor Password Is User Password Is HDD Password State Set Supervisor Password Set User Password Set HDD Password Password on Boot
Description...
Acer V5-471 Notebook Service Guide - Page 69
... the password in the Enter Current Password field and press Enter. 3. Characters do not appear on Boot parameter.
5. Press to enable the Password on the screen.
4. Set Supervisor Password
Enter Current Password [
]
Enter New Password [
]
Confirm New Password [
]
Figure 2-5. Press F10 to save changes and exit from the BIOS Setup Utility. Set Supervisor Password
Enter New Password...
Acer V5-471 Notebook Service Guide - Page 70
... Password
Enter Current Password [
]
Enter New Password [
]
Confirm New Password [
]
Figure 2-6. NOTE: NOTE:
Users can choose to save changes and exit from the BIOS Setup Utility.
2-10
System Utilities Retype the password in the Enter Current Password field and press Enter. 3. Press F10 to enable the Password on Boot parameter. 6. Type the new password in the Enter New Password...
Acer V5-471 Notebook Service Guide - Page 75
... succession, an error is generated. (Figure 2-11)
Password Error Status
HDD password error code
Figure 2-11. Type the following command:
A\> unlock6 XXXXX 00
Figure 2-12. Press Enter to remove the HDD and BIOS passwords. Password Encoding System Utilities
2-15 Password Error Status To reset the HDD password: 1. Remove HDD/BIOS Password Utilities 0 This section explains how to display the...
Acer V5-471 Notebook Service Guide - Page 76
... Gap
2-16
System Utilities In the HDD password prompt, type the master password generated in step 5, then press
Enter. Select option 2 (upper case ASCII code) and press Enter. 5. Write down the generated master password. 6.
Removing the BIOS Passwords 0 To clear a lost BIOS password (user or supervisor password), you need to short the clear password hardware gap (G2201) located on the...
Acer V5-471 Notebook Service Guide - Page 178
An incorrect password was entered. Error Codes 0
Table 4-2. In this situation BIOS shuts the system down .
No message is... No message is displayed.
4-20
Troubleshooting Battery critically low. Temperature is disabled. CPU BIOS Update Code Mismatch
2.
In this situation BIOS will be shown before "Equipment Configuration Error")
010
Memory Error at xxxx:xxxx:xxxxh ...
Acer V5-471 Notebook Service Guide - Page 182
...boot
B5h
Terminate QuietBoot (optional)
B6h
Check password (optional)
B9h
Prepare Boot
BAh
Initialize DMI parameters
BBh
Initialize PnP Option ROMs
BCh
Clear parity checkers
BDh
Display MultiBoot menu
BEh
Clear screen (optional)
BFh
Check virus and backup reminders
C0h
Try to boot... for F2 key stroke
ACh
Enter SETUP
AEh
Clear Boot flag
B0h
Check for errors
B2h
POST done-
Acer V5-471 Notebook Service Guide - Page 203
... on the regional web or channel. Users MUST use the local FRU list provided by the regional Acer office on how to dispose it .
NOTE: NOTE:
WHEN ORDERING FRU PARTS, check the most ... properly, or follow the rules set by the regional Acer office to order FRU parts for repair and service of this chapter whenever ordering for the Aspire MS2360. FRU (Field Replaceable Unit) List
This chapter ...
Acer V5-471 Notebook Service Guide - Page 235
... including:
Service guides for all models Bios updates Software utilities Spare parts lists TABs (Technical Announcement Bulletin) For these purposes, we offer, accompanied by a list of our technical material. and password. Acer Branch Offices and Regional Business Units may access our website. However...
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