Acer Aspire E1-571 Support Question
Acer Aspire E1-571 Support Question
Find answers below for this question about Acer Aspire E1-571.Need a Acer Aspire E1-571 manual? We have 1 online manual for this item!
Question posted by a9ag on February 3rd, 2013
E1-571 Says Password Is Incorrect, Even Though It's Not. What's Causing This?
I bought a laptop a week or so ago, which came installed with windows 8. After setting it up, everything seemed to run fine until this morning. The password I was using previously has stopped working completely, as far as I know no one else has touched the laptop.
I closed the lid on it without shutting it down and left it sitting for a while. I've got no idea what could cause this, plus I've got no windows recovery disk, or the password recovery thing. Is there anything I can do to restore it?
Current Answers
Answer #1: Posted by MercedesAMG on February 3rd, 2013 6:48 AM
MercedesAMG
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Related Acer Aspire E1-571 Manual Pages
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 2
...
DOS Flash Utility 2-15 WinFlash Utility 2-17 Miscellaneous Tools 2-19 Using DMITools 2-19 Using the LAN MAC EEPROM Utility 2-20 HDD/BIOS Password 2-22 Unlocking the HDD 2-22 Clearing the Password Check and BIOS Password 2-24 Crisis Utility SOP 2-25 Creating a USB Flash Crisis Disk 2-25 Using the Crisis Utility Disk 2-26
Chapter 3. Hardware Specifications and...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 6
...bold italics. Example: At the prompt, type run [file name] -m
• Keyboard keys are shown in bold. Example: [01] The server has been stopped
• User input (text that is ... select OK.
CAUTION:
Indicates a potential loss of an option, or completing a task.
Conventions
The following typographical conventions are used in this document: • Book titles, directory names, file names,...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 10
... standard stereo modes for 720p and 1080p), and PureVideo® HD with HDCP support
1-3
Hardware Specifications and Configurations
Privacy Control
• BIOS user, supervisor, HDD passwords • Kensington lock slot
Hard Drive
• 2.5" Hard Disk Drive
SATA interface support 250/320/500/640/750 GB or larger
Audio Subsystem
• High...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 19
...
#
Item
1
Caps Lock Key
2
Fn Function Key
3
Windows Key
4
Application Key
5
Num Lock Key
Description
When Caps Lock is on page 1-13. Press to launch the Start menu. • When used with the arithmetic operators +, -, *, and /).
This key has the same effect as a calculator (complete with other key combinations to perform special functions...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 37
...off the whole system. Suspend to RAM (S3)
• CPU set power down • VGA Suspend • PCMCIA Suspend • Audio...Item
Specification
Mech.
Soft Off (G2/S5)
OS initiated shutdown. Working (G0/S0)
Individual devices such as the CPU and hard ...system states and data onto the disc prior to power off completely.
AC Adapter Item
Input rating Maximum input AC current
Inrush...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 42
... 2-12 Boot Sequence SOP 2-13 BIOS Flash Utilities 2-14
DOS Flash Utility 2-15 WinFlash Utility 2-17 Miscellaneous Tools 2-19 Using DMITools 2-19 Using the LAN MAC EEPROM Utility 2-20 HDD/BIOS Password 2-22 Unlocking the HDD 2-22 Clearing the Password Check and BIOS Password 2-24 Crisis Utility SOP 2-25 Creating a USB Flash Crisis Disk 2-25...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 44
...of the HDD (hard disk drive) installed on primary SATA master. Displays the ODD (optical disc drive) model name installed in the system. Displays the model ...2.30GHz 2.30GHz
Hitachi HTS545032B9A300 091023PBH306Q6DBBJDV MATSHITADVD-RAM UJ870BJ
V0.22F1 V0.21 Intel V2126
123456789
Aspire E1 Acer F0CC9FDD27BF11E187CADC0EA129FAC0
Rev. 3.7
F1 Help Esc Exit
Select Item Select Menu
F5/F6 Change...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 47
... and protect the computer from unauthorized use. Information
Main
Security
InsydeH20 Setup Utility
Boot
Exit
Rev. 3.7
Supervisor Password Is: User Password Is: HDD Password Is:
Set Supervisor Password Set User Password Set HDD Password
Clear Clear Clear
[Enter] [Enter] [Enter]
Item Specific Help
Install or Change the password and the length of password must be returned to prompt for...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 48
...
Press F10 to complete the password setting. Use the ↑ and ↓ keys to Set.
6. After setting the supervisor password, the computer sets the Supervisor Password Is parameter to highlight the Set Supervisor Password parameter and press
Enter. Setting a Password
Perform the following characters may be used in the Confirm New Password field.
4. The Set Supervisor Password dialog box...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 49
.... Press Enter to configure. NOTE:
The same procedures apply in setting the user password and HDD password.
When the supervisor password is set, the Set User Password and Password on Boot parameters are the procedures for users to complete the password setting. Set Supervisor Password
Enter Current Password [
]
Enter New Password
[
]
Confirm New Password [
]
Figure 2:6.
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 50
...
4. The computer sets the Supervisor Password Is parameter to highlight the Set Supervisor Password parameter and press
Enter. Use the ↑ and ↓ keys to Clear.
5. Press Enter to complete the password setting. The same procedures apply in the Enter New Password and Confirm New Password fields. The Set Supervisor Password dialog box appears. Set Supervisor Password
Enter Current...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 57
...EC Update
Figure 2:18. Updating Flash ROM Blocks
Flash is shown.
Flash Complete
The system restarts automatically when finished.
System Utilities
2-16 Insyde Flash Utility for...: V0.17 New BIOS version: V0.18
Updating Block at FFFFF000 Flash complete! is complete when the message Flash complete!
Insyde Flash Utility for InsydeH20 Version 1.5O
Initializing
File loading 100%
Current...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 63
... HDD
NOTE:
If the HDD password is incorrectly entered three times, the HDD is locked and the Harddisk Security dialog box appears.
The Select Item dialog box appears.
Use the ↑ and ↓ keys to continue. HDD/BIOS Password
This section provides details about unlocking HDD password and removing the BIOS passwords.
Harddisk Security
SATA Port0...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 64
...54986933)
********
Figure 2:28. Use the following command: UnlockHD [key code] with the code noted in the Enter Unlock Password dialog box. C:\UnlockHD 54986933 Password: 41684315
C:\ Figure 2:27.
Enter Unlock Password
2-23
System Utilities Execute UnlockHD.exe 6. Take note of the generated unlock password. 7. On the original device, enter the unlock password in step 3, Figure 2:26...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 65
Use an electronic conductivity tool to clean any password shown as below 1.User Password 2.Supervisor Password
Figure 2:30.
At the command prompt, type CP.exe. Clean BIOS Password
2. The screen displays function success or failure. Remove the battery (refer to System Utilities on the screen.
3. CMOS Jumper
Clearing BIOS Passwords
To clear the User or Supervisor password, perform...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 66
... disk, perform the following: 1. Plug in the USB flash disk. 2. Format USB Flash Disk (1 of 2)
2-25
System Utilities
Format USB Flash Disk (2 of 2) 3. Figure 2:32. Complete the format operation: click OK and then Close. Format the USB flash disk: select Quick Format, then click Start and then OK.
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 74
b.
Place the system on a flat work surface.
2. a. Then, shut down the system normally.
Figure 3:3. Getting Started
The flowchart (Figure 3:1, page 3-4) identifies sections illustrating the entire removal and installation sequence. If the device is completely powered down. Perform the following prior to any maintenance procedures:
1.
Disconnect the AC Adapter and remove all...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 192
... computer is experiencing intermittent loss of BIOS Settings
If the computer is more than one year old, replace the CMOS battery. 2. Run a complete virus scan using up to date software to Online Support ... be defective and should be
replaced. 6. BIOS Problems
Forget BIOS Password
If the user forgets the BIOS password, discharge CMOS by shorting the JCMOS1 connector. Replace the Motherboard. ...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 193
...all attached devices are found . 7. Run the advanced diagnostic test (refer to System ...• PC Cards 4. FRU replacement should be caused by a variety of the following : • ...NOTE: • Verify that there are incorrect, whether a short circuit is suspected, or... that the power supply being used at least 10 times. 2....installed devices are no error is detected, replace the FRU.
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 226
... ways to optimize and improve our services, do not hesitate to direct any suggestions or comments to a local Acer branch office.
Online Support Information
8-2 and password. We are : • Detailed information on all of our technical materials. Online Support Information
Introduction
This section describes online technical support services available to help...
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