Acer Aspire 7740 Support Question
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Question posted by agnitabrown on December 8th, 2011
I Am Locked Out Of My Laptop And Cannot Remember My Password, How To I Get On?
Is there a way to get into my computer without my password? Can the computer be remotely rebooted?
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Related Acer Aspire 7740 Manual Pages
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 1
Aspire 7740 and 7740G Series Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 2
Revision History
Please refer to the table below for the updates made on Aspire 7740 and 7740G Series service guide.
Date
Chapter
Updates
II
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 7
...Right View 8 Base View 8 Indicators 9 Easy-Launch Buttons 9 Touchpad Basics 9 Using the Keyboard 10 Lock Keys and numeric keypad 10 Windows Keys 11 Special Key (only for certain models 11 Windows Mobility Center...26 Security 28 Boot 32 Exit 33
BIOS Flash Utility 34 Remove HDD Password 35
Machine Disassembly and Replacement
37
Disassembly Requirements 37 General Information 38
Pre...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 8
... 104 Undetermined Problems 104
Connector Locations
105
Main Board 105 Clearing Password Check and BIOS Recovery 107
Clearing Password Check 107 BIOS Recovery by Crisis Disk 108
FRU (Field Replaceable Unit) List
113
Exploded Diagram 114
Model Definition and Configuration
125
Aspire 7740/7740G Series 126
Test Compatible Components
147
Hardware Device Tests 148...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 13
... up when Num Lock is activated. Chapter 1
5 Indicates the status of wireless
button/indicator
LAN...#
Icon Item
Description
1
Acer Crystal Eye webcam
Web camera for video communication.
(only for three-step data backup. Num Lock
Lights up when Caps Lock is active. Your Acer Notebook tour
After knowing your computer features, let us show you around your computer. Indicates the status...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 16
.... Ejects the optical drive tray when the computer is active. Houses the computer's hard disk (secured with screws).
8
Chapter 1 Locks the battery in position. Base View
1 6
2 3
5
4
#
Icon
Item
1
Battery bay
2
Battery lock
3
Battery release latch
4
Memory compartment
5
Hard disk bay
Description Houses the computer's battery pack.
Releases the battery for removal. accepts...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 18
...Right button (3)
Click once.
Type the letters in a normal manner.
Lock key
Caps Lock Num Lock
Scroll Lock +
Description
When Caps Lock is enabled on , the screen moves one line up or down ...on your PC depends on , the numeric keypad is on the model purchased. When Scroll Lock is sensitive to connect an external keypad. The keyboard has a numeric keypad with cursor-control...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 19
... provide a variety of functions: < >: Open or close the Start menu
< > + : Display the desktop
< > + : Open Windows Explore
< > + : Search for a file or folder
< > + : Cycle through Sidebar gadgets
< > + : Lock your computer (if you are connected to a network domain), or switch users (if you're not connected to a network domain) < > + : Minimizes all windows
< > + : Open the...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 23
...vendor BIOS Version Supported protocol
Specification
Phoenix
1.06
ACPI 1.0b/2.0/3.0 compliance, PCI 2.2, System/HDD Password Security Control, INT 13H Extenstions, PnP BIOS 1.0a SMBIOS 2.4, BIOS Boot Specification, Simple Boot...Configurations
Processor
Item
CPU type
Core logic CPU package
Specification
Aspire 7740: Intel® Core i5 540M 2.53G 3M Aspire 7740G: Intel® Core i3 330M PGA 2.13G...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 41
... how to solve HDD password locked problem, you key in "hdd_pw 15494 0" 2. Chapter 2
33 Key in the wrong HDD password thrice, "HDD password error code" will appear on the screen.
Select "2" 3. Choose one of the uppercase strings
• Reboot the system and key in "0KJFN42" or "UVEIQ96" as your HDD user password. See the image below...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 105
... Jump to boot operating system One short beep before boot Terminate QuietBoot (optional) Check password (optional)
99 prepare to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM ...Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 113
... enabling BIOS Recovery. If it is G29.
Operation Description Short (Clearing Password Check)
Steps for Clearing BIOS Password Check
If the user sets the BIOS Password (Supervisor Password and/or User Password) for a security reason, the BIOS will ask for Aspire 7740/7740G Series. Clearing Password Check
Hardware Open Gap Description
Hardware Gap
Default Setting Open (Normal)
HW...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 119
... the FRU (Field Replaceable Unit) listing in the FRU list of this chapter whenever ordering for parts to repair or for repair and service of Aspire 7740/7740G Series. For whatever reasons a part number change is made, it .
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 121
... 1 TOUCHPAD BOARD SYNAPTICS TM00540-005 1 TOUCHPAD BOARD ALPS KGDFF0038A
55.4GC03.001G 56.ATR01.001 56.PAW01.001
1 USB BOARD
55.4GC02.001G
Chapter 6
115 Aspire 7740/7740G Series FRU List 1. ACER_ASPIRE 7740 UMACBK_JV70_CP (NO: LX.PLY02.025/44 )
Category ADAPTER BATTERY
BOARDS
No.
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 132
Appendix A
Aspire 7740/7740G Series
NOTE: All models have following common specifications: LCD (NLED17.3WXGA+G), card reader (5-in-1), NB chipset (HM55), Webcam (0.3M DV)
Model
AS7740G338G50Mn
AS7740G338G50Mn
AS7740G338G50Mn
...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 159
... 108 BIOS Utility 23-34
Navigating 24 System Security 33 brightness hotkeys 6 button/indicator Bluetooth 9 Wireless LAN 9 buttons easy-launch 9
C
caps lock on indicator 5
Clearing BIOS Password steps 107
Clearing Password 107 computer
on indicator 5, 6 CPU
removing 51 CPU Fan True Value Table 15 Crisis Disk
creating 108 Crisis Recovery Disk 34
D
DIMM...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 160
... 5 Memory Check 91 menu
Boot 32 Exit 33 Information 25 Security 28 middle cover removing 53 Model Definition 125
N
notebook tour 5 num lock
on indicator 5
O
Online Support Information 151
P
password changing 30 removing 30 setting 29
Power Adapter Check 91 Power System Check 91
Battery Pack 92 Power-On Self-Test (POST...
Acer Aspire 7740, Aspire 7740G Notebook Series Start Guide - Page 2
All Rights Reserved. Acer Incorporated. Copyright © 2009. Aspire 7740 Series Quick Guide Original Issue: 10/2009
Aspire 7740 Series Notebook PC
Model number Serial number Date of purchase Place of purchase
Acer Aspire 7740, Aspire 7740G Notebook Series Start Guide - Page 3
... occasionally refer to functions or features which are marked in the model you purchased. The Aspire Series Generic User Guide contains useful information applying to all models in Portable Document Format (... subjects as using the keyboard and audio, etc. If Adobe Reader is available in the Aspire product series.
Please understand that due to its nature, the Generic User Guide as well ...
Acer Aspire 7740, Aspire 7740G Notebook Series Start Guide - Page 11
Wake-on -LAN ready Modem: 56K ITU V.92; Wake-on -Ring ready
BIOS user, supervisor, HDD passwords Kensington lock slot 11
English
Specifications
Operating
•
system
CPU/chipset
•
•
•
•
System memory • •
Display
•
•
Graphics
•
•
•
Audio
...
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