Acer Aspire 7740 Support Question
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Question posted by tkabSuc on August 20th, 2014
Acer Aspire 7740 Does Not Recognize Battery
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Related Acer Aspire 7740 Manual Pages
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 1
![](/manualimages/5/2/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-service-guide-34163c1_1_3aee.png)
![](/manualimages/5/2/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-service-guide-34163c1_1_3aee.png)
for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN Aspire 7740 and 7740G Series Service Guide
Service guide files and updates are available on the ACER/CSD web;
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 2
![](/manualimages/5/2/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-service-guide-34163c1_2_a15c.png)
![](/manualimages/5/2/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-service-guide-34163c1_2_a15c.png)
Revision History
Please refer to the table below for the updates made on Aspire 7740 and 7740G Series service guide. Date
Chapter
Updates
II
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 3
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... licensed "as is a registered trademark of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in any form or by Acer Incorporated. Should the programs prove defective following their respective holders. Other brand and product names are trademarks and/or registered trademarks of their purchase, the...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 5
![](/manualimages/5/2/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-service-guide-34163c1_5_9476.png)
![](/manualimages/5/2/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-service-guide-34163c1_5_9476.png)
...FEATURES will not be covered in the printed Service Guide. If, for Acer's "global" product offering. For ACER-AUTHORIZED SERVICE PROVIDERS, your regional Acer office to provide you with further technical details. 2. You MUST use ...the list provided by your Acer office may have decided to the BASIC CONFIGURATION
decided for whatever reason,...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 7
![](/manualimages/5/2/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-service-guide-34163c1_7_1fee.png)
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...only for certain models 11 Windows Mobility Center 12 Using the System Utilities 13 Acer GridVista (dual-display compatible 13 Hardware Specifications and Configurations 15
System Utilities
23
BIOS...Process 38 External Module Disassembly Process 39 External Modules Disassembly Flowchart 39 Removing the Battery Pack 40 Removing the Optical Drive Module 41 Removing the Back Cover 42 ...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 8
![](/manualimages/5/2/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-service-guide-34163c1_8_491e.png)
![](/manualimages/5/2/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-service-guide-34163c1_8_491e.png)
... 107
Clearing Password Check 107 BIOS Recovery by Crisis Disk 108
FRU (Field Replaceable Unit) List
113
Exploded Diagram 114
Model Definition and Configuration
125
Aspire 7740/7740G Series 126
Test Compatible Components
147
Hardware Device Tests 148
Online Support Information
151
Index
153
VIII
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 9
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... processor* • Intel® Core i5 processor* • Intel® Core i3 processor* • Mobile Intel® HM55 Express Chipset • Acer InviLink™ Nplify™ 802.11b/g/Draft-N* • Acer InviLink™ 802.11b/g*
System Memory
• Dual-Channel SDRAM support • Up to 4 GB of DDR3 1066 MHz memory, upgradeable...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 14
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... fingerprint reader supporting
Acer FingerNav 4-way control function
(only for certain models).
9
Palmrest
Comfortable support area for your hands when you use the computer.
10
Touchpad toggle
Turns the internal touchpad on and off to save power. Indicates the computer's power status. Charging: The light shows amber when the battery is charging...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 17
![](/manualimages/5/2/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-service-guide-34163c1_17_bc8a.png)
![](/manualimages/5/2/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-service-guide-34163c1_17_bc8a.png)
...obstruct the opening of Bluetooth communication. (only for certain models)
Backup key
Launches Acer Backup Management for three-step data backup. Turns the computer on a mouse.
...the touchpad to move the cursor.
• Press the left button. Battery
Power button / indicator HDD
Indicates the computer's battery status. 1.
Fully charged: The light shows green when in AC ...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 23
![](/manualimages/5/2/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-service-guide-34163c1_23_7bda.png)
![](/manualimages/5/2/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-service-guide-34163c1_23_7bda.png)
Hardware Specifications and Configurations
Processor
Item
CPU type
Core logic CPU package
Specification
Aspire 7740: Intel® Core i5 540M 2.53G 3M Aspire 7740G: Intel® Core i3 330M PGA 2.13G 3M
Intel® Core i7 620M 2.66G 4M Intel® Core i7 720QM 1.6G 6M
PCH/HM55 ...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 110
![](/manualimages/5/2/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-service-guide-34163c1_110_ac87.png)
![](/manualimages/5/2/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-service-guide-34163c1_110_ac87.png)
... any FRU. 3. Rerun the test to verify that have nothing to isolate the failing FRU (do the following devices:
• Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. Determine if the problem...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 113
![](/manualimages/5/2/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-service-guide-34163c1_113_b5a0.png)
![](/manualimages/5/2/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-service-guide-34163c1_113_b5a0.png)
... points of the hardware gap.
• Plug in Aspire 7740/7740G Series is one Hardware Open Gap on the main...battery from the hardware gap.
• Restart the system.
Operation Description Short (Clearing Password Check)
Steps for Clearing BIOS Password Check
If the user sets the BIOS Password (Supervisor Password and/or User Password) for a security reason, the BIOS will ask for Aspire 7740...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 119
![](/manualimages/5/2/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-service-guide-34163c1_119_4b83.png)
![](/manualimages/5/2/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-service-guide-34163c1_119_4b83.png)
... SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in global configurations of Aspire 7740/7740G Series.
NOTE: To scrap or to return the ... ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office to -date information available on the printed Service Guide. Refer to this printed Service Guide. ...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 121
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![](/manualimages/5/2/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-service-guide-34163c1_121_279d.png)
...001
1 USB BOARD
55.4GC02.001G
Chapter 6
115 Aspire 7740/7740G Series FRU List 1. Part Name
1
ADAPTER ...BATTERY SANYO AS-2007B LI-ION 4S2P SANYO 8 CELL 4800MAH MAIN COMMON
1
BATTERY SONY AS-2007B LI-ION 4S2P SONY 8 CELL 4800MAH MAIN COMMON
1
BLUETOOTH BOARD FOXCONN BRM 2046 BT2.1 T60H928.33 F/W:861
1
BLUETOOTH BOARD FOXCONN ATHEROS AR3011 T77H056.01
Acer Part No.
ACER_ASPIRE 7740...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 128
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...220NIT 8MS 600:1
2
LED LCD LPL 17.3" WXGA+ GLARE LP173WD1-TLA3 LF 220NIT 8MS 600:1
Acer Part No. LCD
Category
MAINBOARD MEMORY
MICROPHONE MISCELLANEOUS SCREWS
122
No. LK.1730D.001 LK.17305.001....002 LK.17306.001 LK.17308.002
1
MAINBOARD JV71_CP AS7740 UMA INTEL HM55 LF W/ RTC BATTERY&MODEM BOARD
55.4GC01.051G
1
SODIMM 1GB DDRIII 1066MHZ MICRON MT8JSF12864HZ1G1F1 LF 128*8 0.065UM
KN....
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 132
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Appendix A
Aspire 7740/7740G Series
NOTE: All models have following common specifications: LCD (NLED17.3WXGA+G), card reader (5-in-1), NB chipset... BGN 3rd WiFi 2x2 BGN 3rd WiFi 2x2 BGN 3rd WiFi 2x2 BGN
3rd WiFi BG 3rd WiFi BG 3rd WiFi 2x2 BGN
Bluetooth
Battery
Adapter
K/B
N
6CELL2.2 90W
Spanish
(KB.I170A.050)
Power Cord Continental
N
6CELL2.2 90W
Sweden
Continental
(KB.I170A.051)
N...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 160
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... 151
P
password changing 30 removing 30 setting 29
Power Adapter Check 91 Power System Check 91
Battery Pack 92 Power-On Self-Test (POST) Error Message 92 Processor 15
S
Screw List 38 ...Block Diagram 4 System Check Procedures 90 System Memory 15 System Utilities 13, 23 System utilities
Acer GridVista 13
T
Test Compatible Components 147 touchpad and button boards
removing 61 Touchpad Check 92...
Acer Aspire 7740, Aspire 7740G Notebook Series Start Guide - Page 2
![](/manualimages/h/h/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-start-guide-251ffc2_2_473a.png)
![](/manualimages/h/h/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-start-guide-251ffc2_2_473a.png)
Acer Incorporated. Copyright © 2009. All Rights Reserved. Aspire 7740 Series Quick Guide Original Issue: 10/2009
Aspire 7740 Series Notebook PC
Model number Serial number Date of purchase Place of purchase
Acer Aspire 7740, Aspire 7740G Notebook Series Start Guide - Page 3
![](/manualimages/h/h/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-start-guide-251ffc2_3_c388.png)
![](/manualimages/h/h/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-start-guide-251ffc2_3_c388.png)
...requires Adobe Reader. For instructions on how your Acer notebook, we have designed a set of the series, but not necessarily in the Aspire product series. For more productive, please refer ...> All Programs > AcerSystem.
2 Click on the screen to complete the installation.
The Aspire Series Generic User Guide contains useful information applying to all models in the model you purchased....
Acer Aspire 7740, Aspire 7740G Notebook Series Start Guide - Page 5
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![](/manualimages/h/h/acer-computers-aspire-7740-acer-aspire-7740-aspire-7740g-notebook-series-start-guide-251ffc2_5_98d4.png)
Backup key
Launches Acer Backup Management for recording sound.
Caps Lock
Lights up when Num Lock is active. Charging: The light shows amber when the battery is activated.
5
Keyboard
For entering data into your hands
when you use the computer.
10
Touchpad toggle Turns the internal touchpad on and off .
11
...
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