Acer Aspire 7739Z Support Question
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Question posted by knightnessa97 on October 20th, 2013
My Acer Aspire 7739z-4605
Will not connect to it says Internet Explorer has stopped working
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Related Acer Aspire 7739Z Manual Pages
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 1
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_1_f58f.png)
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_1_f58f.png)
... support:
Up to 4 GB of DDR3 system memory, upgradable to 8 GB using Two soDIMM modules
Display
0
17.3" HD+ 1600 x 900 resolution, high-brightness (220-nit) Acer CineCrystal™ LED-backlit TFT LCD
Mercury-free, environment-friendly 16:9 aspect ratio
Graphics
0
Intel® HD Graphics with 128 MB of dedicated system memory...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 2
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_2_4fdd.png)
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_2_4fdd.png)
...+R, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM
Communication
0
Webcam
0
0.3M pixels UVC CAM
1.3M pixels UVC CAM
Acer Video Conference, featuring:
1-6
Hardware Specifications and Configurations
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 3
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_3_9386.png)
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_3_9386.png)
...™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™
Supporting Acer signalUp™ wireless technology
LAN:
Atheros/ AR8151 PCI-E Fast Ethernet, Wake-on-LAN ...: 4 hours
ENERGY STAR®
Special Keys and Controls
0
Keyboard
0
103-/104-/107-key Acer FineTip keyboard with independent standard numeric keypad, international language support
Hardware Specifications and Configurations
1-7
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 5
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_5_096a.png)
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_5_096a.png)
... (purchase a product key to activate) Microsoft® Office Starter 2010 Norton™ Online Backup
Security
MyWinLocker® (except China, Hong Kong) McAfee® Internet Security Suite Trial
Multimedia
Acer Acade™ Deluxe NTI Media Maker™
Gaming
Oberon Game Zone (except US, Canada, Hong Kong, Korea) Wild Tangent® (US, Canada only...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 6
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_6_b23c.png)
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_6_b23c.png)
...Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only)
Acer Identity Card
Acer Registration
Acer Updater
Netflix Shortcut (US only)
eBay® shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only)
Environment
0
Temperature:
Operating: 0 °C to 40 °C
...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 24
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_24_e14b.png)
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_24_e14b.png)
Keyboard Item
Type
Total number of keypads Windows logo key Internal & external keyboard work simultaneously Features
Specification 103-/104-/107-key Acer FineTip keyboard with independent standard numeric keypad, international language support 103-/104-/107-keys Yes Plug USB keyboard to Acer BIOS specification.
0
Table 1-20. LAN Interface
Item
Specification
LAN Chipset
Atheros AR8158...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 67
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_67_877b.png)
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_67_877b.png)
... the hardware components.
MAIN SCREW LIST
M3*4L M2*3L M2*5L M2.5*5L M2*6L M2.5*3L M2.5*6L
Screw
Quantity
4 17 3 16 2 4 30
Acer Part Number
86.RN60U.001 86.B110U.003 86.RN60U.005 86.B050U.001 86.RN60U.002 86.RN60U.003 86.RN60U.004
3-7 For example...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 129
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_129_5dc1.png)
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_129_5dc1.png)
...: NOTE:
The diagnostic tests are designed to be performed as possible about troubleshooting common problems associated with the verified symptom to determine the solution.
Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Use Table 4-1 with the notebook. If the Issue is still not...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 145
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_145_1d1c.png)
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_145_1d1c.png)
... time until failing FRU is inoperative. If any FRU. 3. If the problem does not recur, connect the removed devices one at least 10 times. 2. Other Functions Failure
0
1. Check if external ...all attached devices are found . 7. If the problem remains, replace the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette ...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 161
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_161_89b1.png)
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_161_89b1.png)
... the most up-to order FRU parts for RMA (Return Merchandise Authorization). For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from those given in global configurations ...list of customer machines. Users MUST use the local FRU list provided by the regional Acer office on how to repair or for repair and service of this chapter whenever ordering...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 170
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_170_f8e7.png)
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_170_f8e7.png)
...-Ion 3S2P BT.00604.048 SONY 6 cell 4400mAh Main COMMON ID:AS10B41
6-12
FRU (Field Replaceable Unit) List System FRU-List
CATEGORY
Photo
ADPATER
BATTERY
0
Acer Part Name
ACER PART NO.
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 176
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_176_4f3e.png)
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_176_4f3e.png)
... BEZEL
42.RN60U.003
6-18
FRU (Field Replaceable Unit) List System FRU-List
CATEGORY
Photo
DVD RW DRIVE
DVD RW DRIVE
CASE/COVE R/BRACKET ASSEMBLY
Acer Part Name
ACER PART NO. Table 6-6.
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 180
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_180_39a8.png)
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_180_39a8.png)
...17 Standard 104KS Black US w/ Canadian French Texture
KB.I170A.174
LED LCD 17.3" WXGA+ Glare MOUDLE ASSY ACER FOR BLACK
6M.RN60U.002
LED LCD LPL 17.3" WXGA+ Glare LK.17308.002 LP173WD1-TLA3 LF 220nit ...LCD CABLE
50.RN60U.006
CASE/COVE R/BRACKET ASSEMBLY
6-22
LCD CVOER ASSY GRAY FOR ACER W/ANTENNA
60.RN60U.003
FRU (Field Replaceable Unit) List System FRU-List
CATEGORY
Photo
KEYBOARD
LCD...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 181
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_181_7817.png)
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_181_7817.png)
L
33.RN60U.002
CASE/COVE R/BRACKET ASSEMBLY
LCD BRACKET W/HIGNE - R
33.RN60U.003
FRU (Field Replaceable Unit) List
6-23 Table 6-6. System FRU-List
CATEGORY
Photo
CASE/COVE R/BRACKET ASSEMBLY
Acer Part Name LCD BEZEL BLACK FOR ACER
ACER PART NO. 60.RN60U.004
CASE/COVE R/BRACKET ASSEMBLY
LCD BRACKET W/HIGNE -
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 201
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_201_0e29.png)
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_201_0e29.png)
... components, adapter cards, and peripherals which have passed these tests. Test Compatible Components
8-3 Test Compatible Components
This computer's compatibility is tested and verified by the Acer Mobile System Testing Department. All of its system functions are tested under Windows® 7 environment.
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 202
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_202_5f56.png)
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_202_5f56.png)
Microsoft® Windows® 7 Environment Test
0
Aspire 7739G
0
Table 8-1. AS7739G
Vendor Adapter
Type
Description
Acer Part No.
10001081 DELTA
65W
Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65JH DB A, LV5 LED LF
AP.06501.026
10001023 LITE-ON
65W
...
Aspire 7739, 7739G, 7739Z Notebook Service Guide - Page 204
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_204_783c.png)
![](/manualimages/f/5/acer-computers-aspire-7739z-aspire-7739-7739g-7739z-notebook-service-guide-55a019e_204_783c.png)
AS7739G (Continued) (Continued)
Vendor
Type
Description
Acer Part No.
60002036 SEAGATE
N320GB5.4KS_4 HDD SEAGATE 2.5" 5400rpm 320GB
K
ST320LT020 /9YG142-188, Sapta
15,320G/P SATA 8MB LF+HF
F/W:0001SDM1
KH.32001.021
60001922
...
Quick Guide - Page 1
![](/manualimages/7/e/acer-computers-aspire-7739z-quick-guide-93858b1_1_7971.png)
![](/manualimages/7/e/acer-computers-aspire-7739z-quick-guide-93858b1_1_7971.png)
... the simple instructions.
Please check back regularly to see when it is being progressively rolled out, and, unfortunately may not be asked to some regions. Aspire Notebook Series
Quick Guide
Product registration
When using your country. The Acer store is recommended that Acer's warranty extension program and Notebook accessories are available online.
Quick Guide - Page 2
![](/manualimages/7/e/acer-computers-aspire-7739z-quick-guide-93858b1_2_edad.png)
![](/manualimages/7/e/acer-computers-aspire-7739z-quick-guide-93858b1_2_edad.png)
Aspire Notebook Series Quick Guide Original Issue: 06/2011
Model number Serial number Date of purchase Place of purchase
Acer recommends...
Express your photos with Office 2010. Then share them on Facebook, YouTube or Windows Live. © 2011. Productivity Software Work Great with Bing - Photo editing - Easily edit and print your ideas, solve problems...
Quick Guide - Page 3
![](/manualimages/7/e/acer-computers-aspire-7739z-quick-guide-93858b1_3_6662.png)
![](/manualimages/7/e/acer-computers-aspire-7739z-quick-guide-93858b1_3_6662.png)
... and safety notices for your mobile computing needs. If Adobe Reader is available in the Aspire product series.
Such instances are only contained in certain models of the series, but not... options and troubleshooting. 3
First things first
We would like to thank you for making an Acer notebook your choice for meeting your notebook. The Quick Guide introduces you to the basic features ...
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