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Acer Aspire 7736Z Support Question

Acer Aspire 7736Z Support Question

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Question posted by relliott66 on October 3rd, 2011

Black Screen Of Death

I went through security checkpoint at airport while my computer was sleeping.  Now all I get is a black screen when I try to start it.  The little blue light above the keyboard (beside the cap lock and num lock symbol), the blue and the orange light below the touch pad mouse button come on solid, but no screen.  Can you help?

Current Answers

Answer #1: Posted by kcmjr on October 4th, 2011 1:25 PM
This answer was accepted by the poster of the original question.
kcmjr

Member since:
May 5th, 2011

Points: 4,254,255
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Hold in the power key, count to 30.  Try powering it back on.

If nothing remove the power cord and battery.  Let it sit for 10 minutes.  Put them all back in and try powering on.

If still nothing it could be a bad display.  Try plugging in an external display to see.

At this point you're looking at a service call.


Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.

Related Acer Aspire 7736Z Manual Pages

Acer Aspire 7540 Service Guide - Page 1

Aspire 7736/7736Z/7336 Series Aspire 7540 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN
Acer Aspire 7540 Service Guide - Page 2

Revision History Please refer to the table below for the updates made on Aspire 7736/7736Z/7336 and Aspire 7540 Series service guide. Date Chapter Updates II
Acer Aspire 7540 Service Guide - Page 8

... Procedures 86 External Diskette Drive Check 86 External Optical Disk Drive Check 86 Keyboard or Auxiliary Input Device Check 86 Memory Check 87 Power System Check 87 ... (Field Replaceable Unit) List 111 Aspire 7736/7736Z/7336 Series and Aspire 7540 Series Exploded Diagram . . . . .112 Model Definition and Configuration 143 Aspire 7736/7736Z/7336 Series 144 Test Compatible Components ...
Acer Aspire 7540 Service Guide - Page 9

... Features Below is a brief summary of the computer's many features: Platform For Aspire 7736/7736Z/7336 Series • Intel® Centrino® 2 processor technology, featuring: ... Display and graphics • 16:9 aspect ratio • 17.3" HD+ 1600 x 900 For Aspire 7736/7736Z/7336 Series • Mobile Intel® GL40 Express Chipset • Mobile Intel® GM45 Express Chipset* ...
Acer Aspire 7540 Service Guide - Page 10

...in jack • Ethernet (RJ-45) port 2 Chapter 1 • Screen resolution support For UMA models: 640x480, 720x480, 800x480, 800x600, 1024x480, ...Special keys and controls • 103-/104-/107-key keyboard • Touchpad pointing device Audio • Dolby®...: • Intel® Wireless WiFi Link 5100/5300 (For Aspire 7736/7736Z/7336 Series) • Acer InviLink™ Nplify™ 802...
Acer Aspire 7540 Service Guide - Page 21

...Lock Num Lock Scroll Lock + Description When Caps Lock is in uppercase. Scroll Lock does not work with some applications. Num Lock off . Hold while typing letters on , all alphabetic characters typed are in numeric mode. Hold while using cursorcontrol keys. Desired access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys Num Lock on , the screen...
Acer Aspire 7540 Service Guide - Page 27

...Aspire 7736Z Series: Intel Pentium Dual-Core T4200 PGA (2.0 GHz) Aspire 7540 Series: AMD Turion II M520 2.3 GHz AMD Athlon II M320 2.1 GHz AMD Turion M620 2.5 GHz Aspire 7736/7736Z/7336 Series: Mobile Intel® PM45/GM45/GL40 Express Chipset Aspire 7540 Series: AMD M880G Chipset Aspire 7736/7736Z... BIOS Version Phoenix Specification Aspire 7736/7736Z/7336 Series: v1.16 Aspire 7540 Series: v1.07...
Acer Aspire 7540 Service Guide - Page 29

... 512AN_HMWG Shirley Peak 5100 MM#895373;Lan Intel WLAN 512AN_MMWG Shirley Peak 5100 MM#895361 Aspire 7736Z Series: Foxconn Wirelss LAN Atheros HB95 1x1 BG (HM) Aspire 7336 series: QMI Wireless LAN Atheros HB93 1x2 BGN (HM) EM306 Aspire 7540 Series: QMI Wireless LAN Atheros HB93 1x2 BGN (HM) EM306; Foxconn Wirelss LAN Atheros...
Acer Aspire 7540 Service Guide - Page 32

... controller MODEM Bluetooth Wireless 802.11 b/g/n Multi-in-1 Card Reader 24 Specification Aspire 7736/7736Z/7336 Series: • Mobile Intel® GL40 Express Chipset* • Mobile Intel®...Controller Aspire 7736/7736Z/7336 Series: Mobile Intel® GM45/ GL40/PM45 Aspire 7540 Series: ATI RS780MN Aspire 7736/7736Z/7336 Series: Intel ICH-9M Aspire 7540 Series: AMD SB710 N/A Aspire 7736/7736Z/...
Acer Aspire 7540 Service Guide - Page 37

Aspire 7736/7736Z/7336 Series: Information Phoenix SecureCore(tm) Setup Utility Main Security...XXX.XXX.XXXXXX XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Aspire 7736 Acer XXXxXxXX-xXxX-XXxx-xXXx-... and Exit Aspire 7540 Series: Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit...Name: UUID: XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Aspire 7540 Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX ...
Acer Aspire 7540 Service Guide - Page 39

...31/2009] 4096 KB Item Specific Help , , or selects field. Actual values may differ. Aspire 7736/7736Z/7336 Series: Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit System Time: System Date: System Memory: Extended Memory: Video Memory: [10:10:... Menu Enter Select Sub-Menu F10 Save and Exit NOTE: The screen above is for your reference only. Chapter 2 31
Acer Aspire 7540 Service Guide - Page 62

... all the models. 1. See "Removing the DIMM Module" on page 46. 4. See "Removing the Hard Disk Drive Module" on page 48. 5. Removing the CPU NOTE: Aspire 7736/7736Z/7336 Series uses the Intel® processor, while Aspire 7540 Series uses the AMD® processor.
Acer Aspire 7540 Service Guide - Page 111

Connector Locations Main Board Aspire 7736/7736Z/7336 and 7540 Top View Chapter 5 No. 1 2 3 4 5 6 7 8 9 10 11 Code LCD1 SPKR_L1 MIC1 SPKR_R1 USBCN1 CN1 TP1CN1 FPCN1 MDC1 BT1 RTC1 Connector LCD cable connector Left speaker cable connector Microphone cable connector Right speaker cable connector USB cable connector Keyboard cable connector Touchpad cable connector Fingerprint or...
Acer Aspire 7540 Service Guide - Page 112

... Microphone in jack Headphones/speaker/line-out jack with S/PDIF support SD card slot DIMM slots 1 and 2 Optical disk drive connector HDD connector 104 Chapter 5 Aspire 7736/7736Z/7336 and 7540 Bottom View No.
Acer Aspire 7540 Service Guide - Page 113

...) HW Gap position on the main board for clearing the password check and one Hardware Open Gap on the main board: Gap name in 7736/7736Z/7336 Series is one Hotkey for Aspire 7736/7736Z/7336 and Aspire 7540 Series. Operation Description Short (Clearing Password Check) Chapter 5 G78 105 There is G78.
Acer Aspire 7540 Service Guide - Page 119

... PARTS, you should follow the rules set by your Acer office may have a DIFFERENT part number code from those given in global configurations of Aspire 7736/7736Z/ 7336 and Aspire 7540 Series. Refer to this printed Service Guide. You MUST use the local FRU list provided by your regional web or channel. FRU...
Acer Aspire 7540 Service Guide - Page 120

Aspire 7736/7736Z/7336 Series and Aspire 7540 Series Exploded Diagram 112 Chapter 6
Acer Aspire 7540 Service Guide - Page 121

...01518.0U1 27.T30V1.001 27.01518.641 27.01518.531 27.01518.541 27.03118.001 113 Aspire 7736/7736Z/7336 Series FRU List 1. Part Name 1 ADP 65W 19V 3P ADP-65JH DB A, 1 ADP....11BGN ATHEROS HB93 1 WLAN 802.11BG ATHEROS AR9285(H 1 CORD USA/W CNS 2.5A 125V 8121- 1 POWER CORD TAIWANESE BLACK,1.8 1 CORD SWISS 2.5A 250V 3P BK 1 CORD 10A 250V 3P SWISS BK 1 CORD ARGENTINE,10A 250V3G,1.8M 1...
Acer Aspire 7540 Service Guide - Page 185

...Security 38 block diagram Aspire 7540 Series 5 Aspire 7738/7738G Series and 7735/7735G/ 7735Z/7735ZG Series 4 bluetooth board removing 72 button/indicator Bluetooth 11 Wireless LAN 11 buttons easy-launch 11 C caps lock...HDD1 module removing 48 Hot Keys 13, 15 Hotkeys sleep 15 hotkeys Bluetooth 15 brightness down 15 brightness up 15 display 15 Screen blank 15 speaker 15 System property 15 volume down...
Acer Aspire 7736, Aspire 7736Z Notebook Series Start Guide - Page 5

... button serves as Acer Bio- Fully charged: The light shows blue when in AC mode. 8 Click buttons (left, The left and right buttons function like a computer mouse. 7 Power1 Indicates the computer's power status. Battery1 Indicates the computer's battery status. 1. Caps Lock Lights up when Num Lock is activated. 5 Keyboard For entering data into your hands when you use...

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