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Acer Aspire 5738DG Support Question

Acer Aspire 5738DG Support Question

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Question posted by Anonymous-36337 on August 19th, 2011

Windows Won't Load Black Screen

The person who posted this question about this Acer product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by kcmjr on August 19th, 2011 4:53 PM
kcmjr

Member since:
May 5th, 2011

Points: 4,254,255
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Without morte info all I can do is suggest some thigns to try.
  1. Does the laptop boot at all? 
  2. Can you see the splash screen? 
  3. Can you get into the BIOS setup?
  4. Are any lights coming on?
  5. Does the hard disk spin up?
  6. Does it make any beeps or other noises?
  7. Does Windows start loading and then die?

Leave us some additional info and someone will try to assist you.


Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.

Related Acer Aspire 5738DG Manual Pages

Acer Aspire 5738, Aspire 5738DG, Aspire 5738PG, Aspire 5738ZG Notebook Series Start Guide - Page 2

...made periodically to your unit should include the serial number, model number and purchase information. Aspire 5738/5738Z/5338 Series Quick Guide Original Issue: 02/2009 Changes may be printed in ...of such revisions or changes. Acer Incorporated. This booklet has been reviewed for accuracy. Aspire 5738/5738Z/5338 Series Notebook PC Model number Serial number Date of purchase Place of ...
Acer Aspire 5738, Aspire 5738DG, Aspire 5738PG, Aspire 5738ZG Notebook Series Start Guide - Page 3

...with language such as system utilities, data recovery, expansion options and troubleshooting. The Aspire Series Generic User Guide contains useful information applying to all models in the model ... and the general regulations and safety notices for certain models". For instructions on the screen to its nature, the Generic User Guide as well as Acer's Empowering Technology, ...
Acer Aspire 5738, Aspire 5738DG, Aspire 5738PG, Aspire 5738ZG Notebook Series Start Guide - Page 4

... illustrated in the Just for video communication. Top view # Icon Item Description 1 Acer Crystal Eye Web camera for Starters... webcam (only for certain models) 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by models). 3 Power button Turns the computer on and off.
Acer Aspire 5738, Aspire 5738DG, Aspire 5738PG, Aspire 5738ZG Notebook Series Start Guide - Page 6

...models). Turns the speakers on and off to access most of the computer's controls like screen brightness, volume output. Turns the display screen backlight off . + < > Brightness up Increases the screen brightness. + < > Brightness down Decreases the screen brightness. + < > + < > Volume up . 6 English # Icon Item Description 14 Acer PowerSmart Puts your computer into power...
Acer Aspire 5738, Aspire 5738DG, Aspire 5738PG, Aspire 5738ZG Notebook Series Start Guide - Page 11

...8226; • • • Display • • Graphics • • • Audio • • • • • • Storage • subsystem • • Genuine Windows Vista® Intel® Centrino® 2 processor technology, featuring: • Intel® Core™2 Duo processor • Mobile Intel® PM45/GM45 Express Chipset* •...

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