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Acer Aspire 5532 Support Question

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Question posted by shenialie30 on October 26th, 2012

Doesnt Want To Reboot It?

Well my laptop doesnt want to reboot it.  It keep saying that a hardware is mising or corupt why is that ? the first thing that appear when I start the computer is file;/windows/systems32/winload.exe and status:0xc000000f and info:missing/corupt

Current Answers

Answer #1: Posted by baklogic on October 26th, 2012 1:20 PM
This answer was accepted by the poster of the original question.
baklogic

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June 28th, 2012

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This can be caused by several things, including a bad sector on the hard drive/windows update/graphics driver update etc: Please read all. before deciding which way to go.....

It seems that the file cannot be found- This has often been tracked down to a faulty/faiiling hard drive- I have been involved with several pc/laptops and particularly when it found another file missing, after I had solved the first one, another appeared. This was then diagnosed as a faulty sector/s on the hard drives.

But it can be a bad update from Microsoft, or, other software.

FIRST RUN

CHKDSK /R Note the space between chkdsk and /r

FROM A COMMAND PROMPT FROM THE ADVANCED REPAIR COMMAND PROMPT ON THE WINDOWS 7 START UP DISK, WITHOUT TAKING THE HARD DRIVE OUT AT ALL.

If you don't have a disc-try this download (NOT FREE, BUT VERY CHEAP)

The fault often points to bootloader corruption (winloader.exe is corrupt). In this case, if you have a windows 7 disc you can use the repair mode , and command prompt from there (bootrec.exe) and it will often solve the problem.

BOOT RECOVERY INSTRUCTIONS

http://support.microsoft.com/kb/927392

However you should have a recovery partition on the hard drive, if the hard drive is the original, and it can make recovery from that difficukt after using bootrec.exe, so I would suggest that you remove the hard drive and attach via a caddy

http://www.amazon.com/StarTech-com-2-5in-Silver-External-Enclosure/dp/B000PKC102/ref=sr_1_17?s=electronics&ie=UTF8&qid=1351282957&sr=1-17&keywords=laptop+hard+drive+caddy

 to another pc/laptop, and recover any files or, important data you need first. Then whilst in the caddy, from the other laptop/pc go to start, right click computer left click manage, and go to disc management and click on the old hard drive, click properties, click tools /actions click to check for errors, and tick to check files and disc. You may have to restart to allow chkdsk to run- Once it has run, if it finishes o.k you may find it will run in your laptop ok- You can also , once you have saved your data, try to recover to factory settings, by pressing the ALT button and F10 TOGETHER on startup as the logo appears, and follow the directions If it has a recovery partition, and it freezes as it is installing, or, otherwise fails, then this is an indication that the hard drive has bad sectors.


25 years playing with computers/laptops, software, and 10 years a geek/nerd -always learning

Related Acer Aspire 5532 Manual Pages

Acer Aspire 5532 Notebook Series Service Guide - Page 1

Aspire 5532 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN
Acer Aspire 5532 Notebook Series Service Guide - Page 2

Revision History Please refer to the table below for the updates made on Aspire 5532 service guides. Date Chapter Updates II
Acer Aspire 5532 Notebook Series Service Guide - Page 7

... 12 Lock Keys and embedded numeric keypad 12 Windows Keys 13 Hot Keys 14 Special Key 15 Using the System Utilities 16 Acer GridVista (dual-display compatible 16 Hardware Specifications and Configurations 17 System Utilities 23 BIOS Setup Utility 23 Navigating the BIOS Utility 23 Aspire 5532 BIOS 24 Information 24 Main 25 Security...
Acer Aspire 5532 Notebook Series Service Guide - Page 9

... Jumper 140 BIOS Recovery by Crisis Disk 141 FRU (Field Replaceable Unit) List 143 Aspire 5532 Exploded Diagrams 144 Main Assembly 144 Base Assembly 146 Rear Assembly 147 Aspire 5532 FRU List 148 Model Definition and Configuration 156 Test Compatible Components 171 Microsoft® Windows® OS Environment Test 172 Online Support Information 187 IX
Acer Aspire 5532 Notebook Series Service Guide - Page 33

... Setup Utility is already properly configured and optimized, and you do not need to "disabled". Your computer is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). If you want to change boot device without entering BIOS Setup Utility, please set to run this utility. NOTE: You can change...
Acer Aspire 5532 Notebook Series Service Guide - Page 34

...tm) 64 Dual-Core TK42 1.6 GHz ST9160310AS MATSHITADVD V1.00 ATI M92 V008.050I.0-26.00 Aspire 5532 Acer 39353164386665643635001EECE1D377 F1 Help Esc Exit Select Item F5/F6 Change Values F9 Setup Defaults Select Menu ... Unique Identifier (UUID) is for your computer hardware information. Aspire 5532 BIOS Information The Information screen displays a summary of your reference only.
Acer Aspire 5532 Notebook Series Service Guide - Page 50

...damage to any part of the LCD Module is divided into the following : 1. For example, if you want to the system and all power and signal cables from the system. 3. If any of factory conditions. ...flowcharts provided in that you must be disassembled outside of the hardware components. Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that order.
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... flowchart below gives you a graphic representation of the external module disassembly sequence and instructs you on the components that need to remove the keyboard, you want to be removed during servicing.
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...the POST or video appears on the external display... the POST or video doesn't display, perform the following occurs: • Fans start up • Status LEDs light up If there is no power, see "Online Support Information" on...pages for 10 seconds. On this model). Restart the computer. Reconnect the power and reboot the computer. 4. If the Issue is still not resolved, see "Power On ...
Acer Aspire 5532 Notebook Series Service Guide - Page 132

...Disassembly Process" on page 40. 4. Readjust if necessary. 6. Run the Windows Memory Diagnostic from the BIOS, the drive may reduce display brightness. Random ... If the BIOS settings are no device conflicts. • No hardware is still not resolved, see "Online Support Information" on the ...page 187. 10. Reboot the computer. 2. If desktop display resolution is still not resolved, see...
Acer Aspire 5532 Notebook Series Service Guide - Page 135

...file settings from the list and click Next. Microphone Problems If internal or external Microphones do no red Xs or yellow exclamation marks. • There are set to 50 and not muted. 6. The microphone appears on page 187. Increase the volume to Start´ Control Panel´ Hardware...good date using System Restore. Chapter 4 125 Reboot the computer. 2. Remove and reinstall the audio...
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Reboot the computer and retry the operation. 2. Do not replace a nondefective FRUs: ODD Not Operating Correctly If the ODD ...not found or not active: • Not shown in My Computer or the BIOS setup • LED does not flash when the computer starts up • The tray does not eject • Access failure screen displays • The ODD is displayed in the Devices with Removable Storage...
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... Hardware Open Gap on the system till BIOS POST finish. Disconnect the RTC Battery cable and locate the J1 jumper. 3. Restart system. Otherwise, please follow the steps and try again. Clearing Password Check Steps for Clearing BIOS Password Check If users set BIOS Password (Supervisor Password and/or User Password) for Aspire 5532...
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... Merchandise Authorization). Chapter 6 143 For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in global configurations of Aspire 5532. Refer to this printed Service Guide.
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... to the following lists for components, adapter cards, and peripherals which have passed these tests. Appendix B 171 All of its system functions are tested under Windows® Vista and Windows® 7 environments. Refer to the Aspire 5532 Compatibility Test Report released by Acer's internal testing department.
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