Acer Aspire 5349 Support Question
Acer Aspire 5349 Support Question
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Question posted by motsikooro on November 10th, 2012
When I Power Up My Acer 5349 I Am Asked To Enter Current Password. How Can I Res
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Related Acer Aspire 5349 Manual Pages
Aspire 5349, 5749, 5749Z Service Guide - Page 6
... (Continued 1-45
CHAPTER 2 System Utilities
BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3
BIOS 2-4 Information 2-4 Main 2-6 Advanced 2-8 Security 2-9 Power 2-13 Boot 2-14 Exit 2-15
BIOS Flash Utilities 2-16 DOS Flash Utility 2-17 WinFlash Utility 2-18
Clearing BIOS Passwords 2-19 Removing BIOS Passwords 2-20 Removing Insyde HDD Password 2-22
Miscellaneous Tools 2-23
vi
Aspire 5349, 5749, 5749Z Service Guide - Page 9
...Jumper and Connector Locations 5-3 Clearing Password Check and BIOS Recovery 5-5
Clearing Password Check 5-5 Clear CMOS Jumper 5-6 BIOS Recovery by Crisis Disk 5-6
CHAPTER 6 FRU (Field Replaceable Unit) List
Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-16
CHAPTER 7 Model Definition and Configuration
Aspire 5349 7-1 Aspire 5749Z 7-3 Aspire 5749 7-5
CHAPTER 8 Test Compatible Components...
Aspire 5349, 5749, 5749Z Service Guide - Page 15
...174; 7 Home Basic 64-bit Genuine Windows® 7 Home Premium 64-bit
Platform 0
Aspire 5349
0
Intel® Celeron® processor B710/B800 (1 MB/2 MB L3 cache, 1.6 ...Display 0
15.6" HD 1366 x 768 resolution, high-brightness (200-nit) Acer CineCrystal™ LED-backlit TFT LCD
Mercury-free, environment-friendly 16...
Aspire 5349, 5749, 5749Z Service Guide - Page 16
...-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM
Privacy Control 0
BIOS user, supervisor, HDD passwords Kensington lock slot
Webcam 0
Acer Video Conference, featuring: Acer Crystal Eye webcam
1-6
Hardware Specifications and Configurations
Aspire 5349, 5749, 5749Z Service Guide - Page 17
... Wi-Fi CERTIFIED™ Supporting Acer SignalUp™ wireless technology
WPAN: .../1.37 inches)
Weight: 2.4 kg (5.29 lbs.)10 with 6-cell battery pack
Power Adapter and Battery 0
ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes Power adapter:
3-pin 65 W AC adapter: 95 (W) x 50 ...
Aspire 5349, 5749, 5749Z Service Guide - Page 21
... may vary by model).
2
Display screen
Also called Liquid-Crystal Display (LCD), displays
computer output (configuration may vary by
model).
3
Power button
Turns the computer on and off.
4
Keyboard
For entering data into your computer.
5
Touchpad
Touch-sensitive pointing device which functions like a computer mouse.
6
Click buttons (left and The left and...
Aspire 5349, 5749, 5749Z Service Guide - Page 34
....7 mm
1.17/1.37 in
Weight (equipped with optical drive, flash drive, and battery)
2.4 kg with 6-cell battery
5.29 lbs with 6-cell battery
Input power
Operating voltage
19V
Operating current
3.42A
Temperature
Operating (not writing to optical disc)
5°C to 35°C
41°F to 95°F
Operating (writing to optical disc)
5°...
Aspire 5349, 5749, 5749Z Service Guide - Page 41
... (cd/m2) also called Brightness Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec Typical Power Consumption (watt) Weight (without inverter) Physical Size (mm) Electrical Interface Viewing Angle (degree) Horizontal ... voltage (v) Input current (mA) Output voltage (V, RMS) Output current (mA, RMS) Output voltage frequency (KHz)
Specification
Hardware Specifications and Configurations...
Aspire 5349, 5749, 5749Z Service Guide - Page 58
BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3
BIOS 2-4 Information 2-4 Main 2-6 Advanced 2-8 Security 2-9 Power 2-13 Boot 2-14 Exit 2-15
BIOS Flash Utilities 2-16 DOS Flash Utility 2-17 WinFlash Utility 2-18
Clearing BIOS Passwords 2-19 Removing BIOS Passwords 2-20 Removing Insyde HDD Password 2-22
Miscellaneous Tools 2-23 Using DMITools 2-23 Using STUUID 2-26 Using the...
Aspire 5349, 5749, 5749Z Service Guide - Page 59
... utility may need to run . To change the boot device without entering the BIOS SETUP, press F12 during POST (power-on self-test) when prompted at the bottom of screen.
The ... Press Esc Load default settings - To activate the utility, press F2 during POST to enter the multi-boot menu. Navigating the BIOS Utility 0
Six menu options are: Information ...
Aspire 5349, 5749, 5749Z Service Guide - Page 65
...
Parameter
Description
Supervisor Password Is Supervisor password setting
User Password Is
User password setting
HDD Password Is
HDD password setting
Set Supervisor Password Option to set supervisor password
Set User Password
Option to set user password
Set HDD Password
Option to Crisis Disk Recovery. Figure 2-4. CAUTION:
If Power-on Boot
Shows if password is enabled, the...
Aspire 5349, 5749, 5749Z Service Guide - Page 66
... and keys to Set. NOTE: NOTE:
When prompted to activate password feature.
4. Set Supervisor Password
2. Retype the password in the Enter New Password field. NOTE: NOTE:
Password on the screen.
3. Passwords are allowed before system halts.
Press F10 to set to Enabled to enter password, three attempts are not case sensitive and the length must be returned...
Aspire 5349, 5749, 5749Z Service Guide - Page 67
... field.
Figure 2-8. The Set Supervisor Password dialog box appears. Type current password in Enter Current Password field and press Enter.
3. NOTE: NOTE:
Password on Boot must be set Supervisor Password parameter to highlight Set Supervisor Password and press Enter.
Type current password in Enter Current Password field and press Enter. 3. If the verification is...
Aspire 5349, 5749, 5749Z Service Guide - Page 73
... HDD and reboot computer. 5. System will restart automatically when finished. NOTE: NOTE:
If AC power is not connected, the following to use the DOS Flash Utility: 1.
Execute ZQR_101.exe to position... move USB HDD to update BIOS. Flash process begins as shown in the AC power to enter Setup Menu. 2. BIOS Boot
3. DOS Flash Utility 0
Perform the following message is shown (Figure...
Aspire 5349, 5749, 5749Z Service Guide - Page 75
... Clear the BIOS Password as follows: NOTE: NOTE: If the BIOC password is incorrectly entered three times, an error is enabled, the BIOS password can only be ...Recovery. Password Error Status To reset the BIOS password, perform the following: 1. Clear BIOS Password
System Utilities
2-19 This section provides details about removing HDD/BIOS passwords. CAUTION: If Power-on Password authentication...
Aspire 5349, 5749, 5749Z Service Guide - Page 76
... method) To clear User or Supervisor passwords, remove lower cover and use a metal instrument to short the CMOS jumper.
1 2
Figure 2-19. is entered three times, the message System will halt! CMOS Jumper
Item
1
Clear CMOS Jumper
2
Clear CMOS Jumper
Description
(Software method) If wrong supervisor password is displayed on screen.
2-20
Figure 2-20...
Aspire 5349, 5749, 5749Z Service Guide - Page 77
... set to Enabled, then Crisis Recovery disc must be used. When message Clear the SU Pws completely is displayed, supervisor password has been removed.
Method 1:
0
If BIOS menu item Power on Password is set to Disabled.
1. If user is unable to DOS and execute ClearSuPw.exe. (Figure 2-21)
Figure 2-21. Boot to obtain...
Aspire 5349, 5749, 5749Z Service Guide - Page 78
....exe XXXXX (where XXXX is 76776356). Enter this password at the prompt. Figure 2-24.
The exe will generate a unlock password. Figure 2-23. When the user keys in the wrong password three times, the system reports the error code:
Figure 2-22. Unlock Password Prompt 2. Removing Insyde HDD Password 0 Clear the BIOS Password as follows: To reset the BIOS...
Aspire 5349, 5749, 5749Z Service Guide - Page 83
... values to write MAC values. Flash process begins as shown as Physical Address ). 2. Enter the 'MAC address' to EEPROM under DOS mode. 1. Samle: 001636XXXXXX 00269E230844
Please waiting for EEPROM data comparing
Current MAC ID of ESN EEPROM : 00269E230844 Compare ACER & OEM S/N of ESN EEPROM: PASS, is shown. 5. Please waiting for EEPROM data filling...
Aspire 5349, 5749, 5749Z Service Guide - Page 165
... Aspire 5349/5749/5749Z. However, once it is necessary to bypass the password check, users need to short the HW Gap to enter BIOS Setup menu. 10. Locate the CMOS jumper. 6. Plug in AC, keeping the CMOS jumper shorted. 8.
Restart the system. If there is no Password request, BIOS Password is requested, repeat Steps 1 through 9. Remove power...
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