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Acer Aspire 5315 Support Question

Acer Aspire 5315 Support Question

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Question posted by karemi on February 9th, 2013

Acer 5315 Keyboard Problem

I have Acer 5315 laptop with keyboard problem. Various keys produce multiple characters and often caps lock becomes activated at the same time. On-screen keyboard and usb keyboard works ok. Windows has been eliminated by booting from a Linux live CD and the same problem exists. Also the keyboard itself has been replaced with no effect. Is there anything else I need to check or is this likely to be a motherboard problem and if so is it repairable? Thanks, Mike.

Current Answers

Answer #1: Posted by tintinb on February 9th, 2013 6:27 PM
tintinb

Member since:
October 26th, 2012

Points: 7,056,560
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Based on the details of your question, I believe that there is no problem with the motherboard as long as you can load the Windows Operating System properly. I believe that there is a problem with the keyboard hardware part of your Acer Aspire 5315 laptop. Don't worry, there are several replacement keyboards available online for this laptop. You can purchase these here:

You may also use an external keyboard which can be purchased here:

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Related Acer Aspire 5315 Manual Pages

Aspire 5310, 5710, 5710Z User's Guide EN - Page 2

...any means, electronically, mechanically, by photocopy, recording or otherwise, without obligation to their respective companies. Other companies' product names or trademarks are registered trademarks of Acer Incorporated. Acer Incorporated. Copyright © 2007. Aspire 5710/5710Z/5310 Series User's Guide Original Issue: 05/2007 Changes may be incorporated in the space provided below.
Aspire 5310, 5710, 5710Z User's Guide EN - Page 16

... 8 Acer eLock Management 9 Acer eRecovery Management 11 Acer eSettings Management 13 Windows Mobility Center 14 Your Acer notebook tour 15 Top view 15 Closed front view 17 Left view 18 Right view 19 Rear view 19 Base view 20 Specifications 21 Indicators 26 Easy-launch buttons 27 Touchpad 28 Touchpad basics 28 Using the keyboard 30 Lock keys...
Aspire 5310, 5710, 5710Z User's Guide EN - Page 17

Special keys 33 Ejecting the optical (CD or DVD) drive tray 35 Using a computer security lock 35 Audio 36 Adjusting the volume 36 Using Dolby Home Theater for surround/multi-channel sound 37 Set playback as digital output 37 Using the system utilities 39 Acer GridVista (dual-display compatible) 39 Launch Manager 40 Norton...
Aspire 5310, 5710, 5710Z User's Guide EN - Page 34

... a shortcut to fit the situation as you change locations, networks or activities. Settings include display brightness, power plan, volume, wireless networking on or off , external display settings, display orientation and synchronization status. To launch Windows Mobility Center: • Use the shortcut key < > + • Start Windows Mobility Center from the Control panel • Start...
Aspire 5310, 5710, 5710Z User's Guide EN - Page 36

...screen Also called Liquid-Crystal Display (LCD), displays computer output. 4 Power button Turns the computer on and off. 5 Easy-launch Buttons for launching frequently used buttons programs. See "Easy-launch buttons" on page 27 for more details. 6 Speakers Left and right speakers deliver stereo audio output. 7 Keyboard...Empowering key Lanuch Acer Empowering Technology 13 Acer ...
Aspire 5310, 5710, 5710Z User's Guide EN - Page 41

... modules (dual-channel support) (Aspire 5310) 15.4" WXGA high-brightness (220-nits) Acer CrystalBrite™ TFT LCD, 1280 x 800 pixel resolution, supporting simultaneous multiwindow viewing via Acer GridVista™ 8 ms response time 21 English Specifications Operating system Platform System memory Display • Windows Vista™ Home Premium • Windows Vista™ Home Basic...
Aspire 5310, 5710, 5710Z User's Guide EN - Page 42

..., supporting Microsoft® DirectX® 9 and PCI Express® (for selected models) (Aspire 5310/Aspire 5710Z) or • ATI Mobility™ Radeon® HD 2300 with up to 896 MB...to 768 MB of shared system memory) supporting Microsoft® DirectX® 9 and PCI Express®(Aspire 5710) • Dual independent display support • 16.7 million colors • MPEG-2/DVD hardware-...
Aspire 5310, 5710, 5710Z User's Guide EN - Page 44

...-/93-key keyboard, with inverted "T" cursor layout; 2.5 mm (minimum) key travel Seamless touchpad with 4-way scroll button 12 function keys, four cursor keys, two Windows® keys, hotkey controls, embedded numeric keypad, international language support, independent US and Euro dollar sign keys, media control keys Empowering Key Easy-launch buttons: WLAN, Internet, email, Bluetooth, Acer Arcade...
Aspire 5310, 5710, 5710Z User's Guide EN - Page 47

... "Launch Manager" on page 1. The mail and Web browser buttons are : Empowering Key, WLAN, Internet, email, Bluetooth, TV (optional) and Acer Arcade. English 27 Easy-launch buttons Located beside the keyboard are called easy-launch buttons. To set to run the Acer Launch Manager. Press to email and Internet programs, but can be reset...
Aspire 5310, 5710, 5710Z User's Guide EN - Page 50

... 30 Using the keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock key Caps Lock Num Lock + Scroll Lock + Description When Caps Lock is in a embedded keypad. Use this mode when you press the up or down arrow keys respectively. When Scroll Lock is indicated by small characters located on embedded...
Aspire 5310, 5710, 5710Z User's Guide EN - Page 93

... you encounter configuration problems, you do not need to run this utility. Enable disk-to-disk recovery To enable disk-to Enabled. To activate the BIOS utility, press during the POST; Find D2D Recovery at the top of the screen. Password To set a password on boot: and use the and keys to set the...
Aspire 5310, 5710, 5710Z User's Guide EN - Page 109

... Corporation Address of the FCC Rules. San Jose, CA 95110 USA Contact person: Acer Representitive Tel: 1-254-298-4000 Fax: 1-254-298-4147 The following local manufacturer/importer is...A - Operation is responsible for this declaration: Product name: Notebook PC Model number: JDW50 Machine type: Aspire 5710/5710Z/5310 SKU number: Aspire 5710/5710Z/5310-xxxxx ("x" = 0 - 9, a -
Aspire 5310, 5710, 5710Z User's Guide EN - Page 110

...Substances in force to the Public Switched Telephone Network (PSTN). English 90 We, Acer Computer (Shanghai) Limited 3F, No. 168 Xizang medium road, Huangpu District, ...Fax: 886-2-8691-3000 E-mail: easy_lai@acer.com.tw Hereby declare that: Product: Personal Computer Trade Name: Acer Model Number: JDW50 Machine Type: Aspire 5710/5710Z/5310 SKU Number: Aspire 5710/5710Z/5310-xxxxx ("x" = 0~9,...
Aspire 5310, 5710, 5710Z User's Guide EN - Page 112

... 49 maximizing life 46 optimizing 48 removing 48 using the first time 46 BIOS utility 73 brightness hotkeys 32 C caps lock 30 on indicator 26 care AC adapter xiv battery pack xv ...questions 42 front view 17 H Hibernation mode hotkey 32 hotkeys 32 K keyboard 30 embedded numeric keypad 30 hotkeys 32 lock keys 30 troubleshooting 43 Windows keys 31 L left view 17 M media access on local trips 65 ...
Aspire 5315, 5715Z User's Guide ES - Page 107

...PC Model number: ICL 50 Machine type: Aspire 5715Z/5315 SKU number: Aspire 5715Z/5315-xxxxx ("x" = 0 - 9, a - San Jose, CA 95110 USA Contact person: Acer Representitive Tel: 1-254-298-4000 Fax: ... interference that may cause undesired operation. Z) Name of responsible party: Acer America Corporation Address of the FCC Rules. 87 English Federal Communications Comission...
Aspire 5315, 5715Z User's Guide ES - Page 108

...of certain Hazardous Substances in Electrical and Electronic Equipment Español 88 We, Acer Computer (Shanghai) Limited 3F, No. 168 Xizang medium road, Huangpu District, ...Fax: 886-2-8691-3000 E-mail: easy_lai@acer.com.tw Hereby declare that: Product: Personal Computer Trade Name: Acer Model Number: ICL 50 Machine Type: Aspire 5715Z/5315 SKU Number: Aspire 5715Z/5315-xxxxx ("x" = 0~9, a ~ z,...
Aspire 5315, 5715Z User's Guide FR - Page 112

... PC Model number: ICL 50 Machine type: Aspire 5715Z/5315 SKU number: Aspire 5715Z/5315-xxxxx ("x" = 0 - 9, a - 92 Français Federal Communications Comission Declaration of Conformity This device complies with Part 15 of responsible party: 333 West San Carlos St. San Jose, CA 95110 USA Contact person: Acer Representitive Tel: 1-254-298-4000 Fax: 1-254...
Aspire 5315, 5715Z User's Guide FR - Page 113

...Person: Mr. Easy Lai Tel: 886-2-8691-3089 Fax: 886-2-8691-3000 E-mail: easy_lai@acer.com.tw Hereby declare that production units of the same product will continue comply with the ... and are in force to assure that : Product: Personal Computer Trade Name: Acer Model Number: ICL 50 Machine Type: Aspire 5715Z/5315 SKU Number: Aspire 5715Z/5315-xxxxx ("x" = 0~9, a ~ z, or A ~ Z) Is compliant with ...
Aspire 5315, 5715Z User's Guide PT - Page 107

... 5715Z/5315 SKU number: Aspire 5715Z/5315-xxxxx ("x" = 0 - 9, a - The following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. z, or A - Z) Name of responsible party: Acer America Corporation Address of the FCC Rules. 87 English Federal Communications...
Aspire 5315, 5715Z User's Guide PT - Page 108

...have been taken and are in Electrical and Electronic Equipment Português 88 We, Acer Computer (Shanghai) Limited 3F, No. 168 Xizang medium road, Huangpu District, ...Fax: 886-2-8691-3000 E-mail: easy_lai@acer.com.tw Hereby declare that: Product: Personal Computer Trade Name: Acer Model Number: ICL 50 Machine Type: Aspire 5715Z/5315 SKU Number: Aspire 5715Z/5315-xxxxx ("x" = 0~9, a ~ z, ...

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