Question posted by Wcarter426 on July 6th, 2020

My Modem ( The Thing With The Green Lights) Isn't Working It's Plugged In

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Answer #1: Posted by Odin on July 6th, 2020 11:16 AM
This answer was accepted by the poster of the original question.
Odin

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April 10th, 2010

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I gather that you're referencing equipment you rent from AT&T. If so, you don't need to worry about a fix: your rental fee entitles you to free replacement [or repair] of the problematic device. Use the contact information at https://www.contacthelp.com/AT%26T/customer-service.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by Souravshukla on July 6th, 2020 5:37 PM
Souravshukla

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July 6th, 2020

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When the internet light is not on it means that the modem is not connected to the provider that is to say it is not dialing so to speak and getting an answer. Ensure that there are no other devices connected to the phone line to ensure that is no interference

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