I Am Trying To Get Copies Of Past Earnings Statements.

I no longer employed by the company and I wish to access past earnings statements. My past ID/password no longer work.  I requested new ones and then I was told I did not answer the security questions correctly. (Which is hard to believe.) I passed the # of times I could try and I was referred to my office admin.  Since I am no longer employed I am not able to do that.  I am requesting assistance in recovering these documents. My name is Eileen Juan.  I worked for United States Fire Insurance Co. AKA Crum & Forster. CFF.  Last 4 digits of my SS# 2057. My previous ID was ejuan@cfins.  Can someone get me into my account?  Thank you.