Question posted by bigvern10 on November 17th, 2015

Pay Slip Not Displaying

Help! When I try to view my pay slips using IE9 all I get is a grey box. When I try to view my pay slips using Firefox 42.0 or Chrome I recieve an error message (An error has occured: undefined). The pay slip view works fine on the PCs at work, but not at home...

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Answer #1: Posted by waelsaidani1 on November 19th, 2015 10:11 AM
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waelsaidani1

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Your statements are best viewed when your computer's desktop display is set to 1024 x 768 or higher. To verify your display settings, do the following:
  1. On your computer, select Start ~ Control Panel ~ Appearance and Themes.
  2. Select the Change the computer's theme link.
  3. Select the Setting tab.
  4. Adjust the resolution in the Screen resolution area as needed.
  5. Click OK.

Answer #2: Posted by Anonymous-155926 on November 19th, 2015 10:41 AM
Anonymous-155926

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Thanks for your reply, akanetuk, but my resolution is set to 1024 x 768. I actually stumbled on the solution elsewhere. By deselescting "Display PDF in Browser" from the Internet menu of Acrobat Reader, the payslips display fine! :D

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