Service Manual
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First Printing: March 2005 Part Number: 604E13990 To avoid personal injury, do not perform any servicing other than that contained in the operating instructions, unless you are for use by qualified service personnel only. WorkCentre® C2424 Copier-Printer Service Manual Warning The following servicing instructions are qualified to do so.
First Printing: March 2005 Part Number: 604E13990 To avoid personal injury, do not perform any servicing other than that contained in the operating instructions, unless you are for use by qualified service personnel only. WorkCentre® C2424 Copier-Printer Service Manual Warning The following servicing instructions are qualified to do so.
Service Manual
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... main wiring diagrams, plug-jack connector maps, and wiring diagrams to aid in troubleshooting image-quality problems. Section 6 - Service Manual i Cleaning and Maintenance This section provides basic information on cleaning and maintaining the system for the system, utilizing the displayed .... This section also covers the Service Diagnostic functions of the system, and resetting NVRAM. Section 5 - Parts List This section contains exploded diagrams and detailed parts lists for the WorkCentre C2424 Copier-Printer and the most common Xerox supplies used for the entire system...
... main wiring diagrams, plug-jack connector maps, and wiring diagrams to aid in troubleshooting image-quality problems. Section 6 - Service Manual i Cleaning and Maintenance This section provides basic information on cleaning and maintaining the system for the system, utilizing the displayed .... This section also covers the Service Diagnostic functions of the system, and resetting NVRAM. Section 5 - Parts List This section contains exploded diagrams and detailed parts lists for the WorkCentre C2424 Copier-Printer and the most common Xerox supplies used for the entire system...
Service Manual
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... you are installing optional equipment and are hazards to the following information will ensure the continued safe operation of the system. Call an authorized service representative. Warning The following are specifically instructed to disconnect all electrical power from the system, disconnect the power cord from the electrical outlet....-in an area where people might step on the power cord. ■ Do not place objects on the side of the system. Service Manual iii Attention to your safety: ■ The power cord is damaged or frayed. ■ Liquid is properly grounded.
... you are installing optional equipment and are hazards to the following information will ensure the continued safe operation of the system. Call an authorized service representative. Warning The following are specifically instructed to disconnect all electrical power from the system, disconnect the power cord from the electrical outlet....-in an area where people might step on the power cord. ■ Do not place objects on the side of the system. Service Manual iii Attention to your safety: ■ The power cord is damaged or frayed. ■ Liquid is properly grounded.
Service Manual
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... ■ The system is not locked, the system can damage the scanner. 2-Sided OutpuQtualityHi-ROesrigEinnThayalpnesSeGtdaranpdhaircdPsrod ColoMr ode Fast OutputUncollCatoeldlated B/W Color 2424-107 ■ Always remove the document feeder before shipping the system. ■ Always remove the scanner before removing the scanner...■ Always move the system if you receive a Power Down Error-Head not Parked message at the system's control panel. Service Manual v Shipping the scanner with the scanhead unlocked can be moved. If the printhead is heavy and must be lifted by pulling...
... ■ The system is not locked, the system can damage the scanner. 2-Sided OutpuQtualityHi-ROesrigEinnThayalpnesSeGtdaranpdhaircdPsrod ColoMr ode Fast OutputUncollCatoeldlated B/W Color 2424-107 ■ Always remove the document feeder before shipping the system. ■ Always remove the scanner before removing the scanner...■ Always move the system if you receive a Power Down Error-Head not Parked message at the system's control panel. Service Manual v Shipping the scanner with the scanhead unlocked can be moved. If the printhead is heavy and must be lifted by pulling...
Service Manual
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... IC's and EPROM's carefully to avoid bending pins. ■ Pay attention to install it as your clothes brushing together, or lifting a foot from your body. Service Manual vii Be sure to remove the wrist strap before applying power to the unit under test to an earth ground source. Wearing a wrist strap will...
... IC's and EPROM's carefully to avoid bending pins. ■ Pay attention to install it as your clothes brushing together, or lifting a foot from your body. Service Manual vii Be sure to remove the wrist strap before applying power to the unit under test to an earth ground source. Wearing a wrist strap will...
Service Manual
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Warning Do not try to manually rotate or manually stop the drive assemblies while any printer motor is running. Service Manual ix Servicing Mechanical Components When servicing mechanical components within the printer, manually rotate drive assemblies, rollers, and gears.
Warning Do not try to manually rotate or manually stop the drive assemblies while any printer motor is running. Service Manual ix Servicing Mechanical Components When servicing mechanical components within the printer, manually rotate drive assemblies, rollers, and gears.
Service Manual
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EN 61000-3-3:1995 (IEC61000-3-3) "Part 3: Limits - Limits and methods of Information Technology Equipment." Service Manual xi Section 2: Limits for this product can be obtained from Xerox. EN 55024:1998 (CISPR 24) "Information technology equipment - Following the provisions of the Low Voltage Directive 73/23/EEC and its amendments: EN 60950 (IEC ...
EN 61000-3-3:1995 (IEC61000-3-3) "Part 3: Limits - Limits and methods of Information Technology Equipment." Service Manual xi Section 2: Limits for this product can be obtained from Xerox. EN 55024:1998 (CISPR 24) "Information technology equipment - Following the provisions of the Low Voltage Directive 73/23/EEC and its amendments: EN 60950 (IEC ...
Service Manual
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Contents Organization of this Manual i General Safety iii Electrostatic Discharge (ESD) Precautions vii Service Safety Summary viii Regulatory Specifications x 1 General Information System Introduction and Overview 1-2 System Features and Configurations 1-3 Standard Configurations 1-3 Front View 1-4 Open View 1-4 Side View with System ... Feeder Paper Path and Imaging 2-6 Scanner Assembly Functions 2-7 Scanner and Document Feeder Calibration 2-8 System Electronics 2-10 Exit Module (MEP) Board 2-11 Scanner Power Supply 2-11 Service Manual xiii
Contents Organization of this Manual i General Safety iii Electrostatic Discharge (ESD) Precautions vii Service Safety Summary viii Regulatory Specifications x 1 General Information System Introduction and Overview 1-2 System Features and Configurations 1-3 Standard Configurations 1-3 Front View 1-4 Open View 1-4 Side View with System ... Feeder Paper Path and Imaging 2-6 Scanner Assembly Functions 2-7 Scanner and Document Feeder Calibration 2-8 System Electronics 2-10 Exit Module (MEP) Board 2-11 Scanner Power Supply 2-11 Service Manual xiii
Service Manual
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...Faults . . . . 3-46 3-Digit Jam Codes 3-49 Jam Code Definition Table 3-50 4 General Troubleshooting Introduction 4-2 Hidden Service Menu 4-2 Service Diagnostics 4-4 Service Diagnostics Menu Functions 4-4 Entering Service Diagnostics 4-5 Service Diagnostic Menu Definition Tables 4-6 Check Menu / Activators Definition Tables 4-15 Check / Activators Menu 4-15 Check Shafts Menu 4-18 ... Engine 4-71 Measuring AC Power Supply Voltages 4-72 Measuring DC Power Supply Voltages 4-73 Service Manual xv Drum Maintenance Faults 3-36 37,0XX.xx Errors - PEST Faults 3-37 39,0XX.xx Errors -
...Faults . . . . 3-46 3-Digit Jam Codes 3-49 Jam Code Definition Table 3-50 4 General Troubleshooting Introduction 4-2 Hidden Service Menu 4-2 Service Diagnostics 4-4 Service Diagnostics Menu Functions 4-4 Entering Service Diagnostics 4-5 Service Diagnostic Menu Definition Tables 4-6 Check Menu / Activators Definition Tables 4-15 Check / Activators Menu 4-15 Check Shafts Menu 4-18 ... Engine 4-71 Measuring AC Power Supply Voltages 4-72 Measuring DC Power Supply Voltages 4-73 Service Manual xv Drum Maintenance Faults 3-36 37,0XX.xx Errors - PEST Faults 3-37 39,0XX.xx Errors -
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White Stripes (Pinstripes 5-32 Wrinkling 5-33 Image is Offset or Cut-Off 5-34 Poor Ink Adhesion, Poor Image Durability 5-34 Analyzing Service Test Prints 5-35 Test Print Examples 5-35 6 Adjustments and Calibrations System Alignments and ... Manual DADF to Scanner Calibration 6-9 Jet Substitution Mode 6-12 Resetting NVRAM 6-13 7 Cleaning and Maintenance Inspection 7-2 System Self-Maintenance 7-3 Printhead Maintenance Cycle (Eliminate Light Stripes 7-3 Paper Preheater Cleaning (Remove Print Smears 7-4 Transfix Roller Oiling 7-4 Drum Cleaning - Chase Page 7-4 Service Cleaning...
White Stripes (Pinstripes 5-32 Wrinkling 5-33 Image is Offset or Cut-Off 5-34 Poor Ink Adhesion, Poor Image Durability 5-34 Analyzing Service Test Prints 5-35 Test Print Examples 5-35 6 Adjustments and Calibrations System Alignments and ... Manual DADF to Scanner Calibration 6-9 Jet Substitution Mode 6-12 Resetting NVRAM 6-13 7 Cleaning and Maintenance Inspection 7-2 System Self-Maintenance 7-3 Printhead Maintenance Cycle (Eliminate Light Stripes 7-3 Paper Preheater Cleaning (Remove Print Smears 7-4 Transfix Roller Oiling 7-4 Drum Cleaning - Chase Page 7-4 Service Cleaning...
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... 9-4 Imaging 9-6 Paper Path 9-8 Motors, Gears, Solenoids, Clutches, Sensors, Fans and Backframe 9-10 Electronics Module, Circuit Boards and Cables 9-12 Sensors and Flags (Actuators 9-14 Xerox Supplies 9-16 10 Wiring Diagrams Plug/Jack Locator Table 10-2 Scanner/DADF Functional Diagrams 10-5 Main Block Wiring Diagram 10-6 Main Block Wiring Diagram (Continued...Map A-2 Control Panel Menu Map -continued A-3 Control Panel Menu Map -continued A-4 Media Margin Specification Table A-5 Paper Weight Equivalence Table A-6 On-Site Printhead Troubleshooting Checklist A-7 Service Manual xix
... 9-4 Imaging 9-6 Paper Path 9-8 Motors, Gears, Solenoids, Clutches, Sensors, Fans and Backframe 9-10 Electronics Module, Circuit Boards and Cables 9-12 Sensors and Flags (Actuators 9-14 Xerox Supplies 9-16 10 Wiring Diagrams Plug/Jack Locator Table 10-2 Scanner/DADF Functional Diagrams 10-5 Main Block Wiring Diagram 10-6 Main Block Wiring Diagram (Continued...Map A-2 Control Panel Menu Map -continued A-3 Control Panel Menu Map -continued A-4 Media Margin Specification Table A-5 Paper Weight Equivalence Table A-6 On-Site Printhead Troubleshooting Checklist A-7 Service Manual xix
Service Manual
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s2424-002 1-2 WorkCentre C2424 Service Manual To ensure understanding of this product, complete the Xerox WorkCentre C2424 Service Training Program. System Introduction and Overview The Xerox WorkCentre® C2424 Copier-Printer Service Manual is the primary document used for repairing, maintaining, and troubleshooting the system.
s2424-002 1-2 WorkCentre C2424 Service Manual To ensure understanding of this product, complete the Xerox WorkCentre C2424 Service Training Program. System Introduction and Overview The Xerox WorkCentre® C2424 Copier-Printer Service Manual is the primary document used for repairing, maintaining, and troubleshooting the system.
Service Manual
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... cover 7. Short paper stop 2. Tray 4 (optional 525-Sheet Feeder) 2. Output tray 6. Tray 1 (100-sheet capacity, custom size and manual feed) 5. Interface (I/O) cover 11. Waste tray/maintenance kit side door 12. Ink cover 2424-171 1-4 WorkCentre C2424 Service Manual Duplex Automatic Document Feeder (DADF) 10. Front cover release (product serial number is behind the front cover) 1. Front...
... cover 7. Short paper stop 2. Tray 4 (optional 525-Sheet Feeder) 2. Output tray 6. Tray 1 (100-sheet capacity, custom size and manual feed) 5. Interface (I/O) cover 11. Waste tray/maintenance kit side door 12. Ink cover 2424-171 1-4 WorkCentre C2424 Service Manual Duplex Automatic Document Feeder (DADF) 10. Front cover release (product serial number is behind the front cover) 1. Front...
Service Manual
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When installing a new electronics module in a metal case called the Electronics Module. The system's hard drive is mounted on page 1-5 for locating the above components. 1-6 WorkCentre C2424 Service Manual The rear panel allows access to be transferred from the old main board. ■ Hard Drive ■ Configuration Card ■ Memory (1 or 2 DIMMs) ■ NVRAM (8-...
When installing a new electronics module in a metal case called the Electronics Module. The system's hard drive is mounted on page 1-5 for locating the above components. 1-6 WorkCentre C2424 Service Manual The rear panel allows access to be transferred from the old main board. ■ Hard Drive ■ Configuration Card ■ Memory (1 or 2 DIMMs) ■ NVRAM (8-...
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... LEDs Middle: Graphic display screen, mode buttons, menu navigation, shortcut buttons and status LEDs Right side Numeric keypad, Clear/Clear All, Stop, and Start buttons 1-8 WorkCentre C2424 Service Manual
... LEDs Middle: Graphic display screen, mode buttons, menu navigation, shortcut buttons and status LEDs Right side Numeric keypad, Clear/Clear All, Stop, and Start buttons 1-8 WorkCentre C2424 Service Manual
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... 6. on the graphic display. 15. Copy button Returns to display a help message Scrolls upward. Press to display the Print menu on the graphic display. 1-10 WorkCentre C2424 Service Manual and menus. 16. Lighten/Darken button Press to jump to Original Size option on the menu. 2. Reduce/Enlarge button 11. Status Indicator LED: 4. Enter button...
... 6. on the graphic display. 15. Copy button Returns to display a help message Scrolls upward. Press to display the Print menu on the graphic display. 1-10 WorkCentre C2424 Service Manual and menus. 16. Lighten/Darken button Press to jump to Original Size option on the menu. 2. Reduce/Enlarge button 11. Status Indicator LED: 4. Enter button...
Service Manual
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... cm (24 in.) 100 cm (40 in.) 88 cm (35 in.) 142 cm (56 in.) 13.5 cm (5.3 in.) 36 cm (14 in.) s2424-231 1-12 WorkCentre C2424 Service Manual
... cm (24 in.) 100 cm (40 in.) 88 cm (35 in.) 142 cm (56 in.) 13.5 cm (5.3 in.) 36 cm (14 in.) s2424-231 1-12 WorkCentre C2424 Service Manual
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... (mailbox) function Scan to PC Flatbed platen and C-shape ADF Charge Coupled Device scan head RGB color pack The scan controller provides 16 bit DMA intrerface for DADF Reading: 48 bits Output: 24 bits 1-14 WorkCentre C2424 Service Manual DADF: 20 ppm simplex, 10 ppm duplex 2 MB (1M x 16 SDRAM 32 MB SDRAM for Platen...
... (mailbox) function Scan to PC Flatbed platen and C-shape ADF Charge Coupled Device scan head RGB color pack The scan controller provides 16 bit DMA intrerface for DADF Reading: 48 bits Output: 24 bits 1-14 WorkCentre C2424 Service Manual DADF: 20 ppm simplex, 10 ppm duplex 2 MB (1M x 16 SDRAM 32 MB SDRAM for Platen...
Service Manual
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... weight guidelines for Trays 2- 4. ■ Use Xerox Professional Solid Ink Transparencies; print quality may be printed from Tray 1. ■ Xerox Professional Solid Ink Photo Paper, Xerox Professional Solid Ink Glossy Paper, and Xerox Professional Solid Ink Trifold Brochures, can be printed only from any tray... ■ When printing photos, postcards, or brochures, some attention to accommodate the pre-punched holes. 1-16 WorkCentre C2424 Service Manual Tray and Media Specifications The system trays accommodate most sizes and types of paper, transparencies, or other specialty media ...
... weight guidelines for Trays 2- 4. ■ Use Xerox Professional Solid Ink Transparencies; print quality may be printed from Tray 1. ■ Xerox Professional Solid Ink Photo Paper, Xerox Professional Solid Ink Glossy Paper, and Xerox Professional Solid Ink Trifold Brochures, can be printed only from any tray... ■ When printing photos, postcards, or brochures, some attention to accommodate the pre-punched holes. 1-16 WorkCentre C2424 Service Manual Tray and Media Specifications The system trays accommodate most sizes and types of paper, transparencies, or other specialty media ...
Service Manual
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..., Weatherproof Paper, Carbonless Paper, Glossy Paper) 60-120 g/m2 ● ● (16-32 lb. Cover) ● ● 1-18 WorkCentre C2424 Service Manual Cover) ● ● Special Xerox Phaser Postcards ● ● Xerox Professional Solid Ink ● ● Glossy Paper Xerox Phaser Trifold Brochures ● ● Transparency, Labels ● ● Plain Paper, Card Stock 60-220 g/m2 (16-40 lb...
..., Weatherproof Paper, Carbonless Paper, Glossy Paper) 60-120 g/m2 ● ● (16-32 lb. Cover) ● ● 1-18 WorkCentre C2424 Service Manual Cover) ● ● Special Xerox Phaser Postcards ● ● Xerox Professional Solid Ink ● ● Glossy Paper Xerox Phaser Trifold Brochures ● ● Transparency, Labels ● ● Plain Paper, Card Stock 60-220 g/m2 (16-40 lb...