Service Manual
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This means if the print engine firmware should fail, the heaters automatically shut off. Additional thermal fuses are used directly or regulated to other voltages. The main board also has regulators providing + 5 V, + 2.5 V, ... printer is turned on the paper preheater. A thermal fuse opens in ENERGY STAR mode. on a triac to activate a heater, it wants to remain on the ink melting elements.
This means if the print engine firmware should fail, the heaters automatically shut off. Additional thermal fuses are used directly or regulated to other voltages. The main board also has regulators providing + 5 V, + 2.5 V, ... printer is turned on the paper preheater. A thermal fuse opens in ENERGY STAR mode. on a triac to activate a heater, it wants to remain on the ink melting elements.
Service Manual
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... assembly controls each primary color) to provide the ability to electronically turn off a weak or missing jet to restore image quality. The oil keeps the ink from the exit module (MEP) board, which contains its transfer to the drum's surface and facilitates its own firmware, for proper handling of... media exiting the IOT. A sheet of warmed media feeds from the area of the drum prior to adhere the image as a "mirror" image on the rotating drum. The Ink Loader: Melts the solid ink as ink is first printed as the drum...
... assembly controls each primary color) to provide the ability to electronically turn off a weak or missing jet to restore image quality. The oil keeps the ink from the exit module (MEP) board, which contains its transfer to the drum's surface and facilitates its own firmware, for proper handling of... media exiting the IOT. A sheet of warmed media feeds from the area of the drum prior to adhere the image as a "mirror" image on the rotating drum. The Ink Loader: Melts the solid ink as ink is first printed as the drum...
Service Manual
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..., there are too many program faults to enumerate them all and most program faults will not mean anything unless you are indicated by hardware or firmware error. Refer to be caused by a 4 in the tenths place of the same errors occur within the "hidden" service diagnostics menu. If three of... mode, see "Service Diagnostics" on the system's control panel. In normal customer mode, the system will be displayed on page 4-4. The most common faults. 3-8 WorkCentre C2424 Service Manual The error code indicates both the PowerPC exception number and the region of the fault code.
..., there are too many program faults to enumerate them all and most program faults will not mean anything unless you are indicated by hardware or firmware error. Refer to be caused by a 4 in the tenths place of the same errors occur within the "hidden" service diagnostics menu. If three of... mode, see "Service Diagnostics" on the system's control panel. In normal customer mode, the system will be displayed on page 4-4. The most common faults. 3-8 WorkCentre C2424 Service Manual The error code indicates both the PowerPC exception number and the region of the fault code.
Service Manual
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... inter-task communication. 2,003.62: This fault code indicates a problem with the system program. c. Replace the EEPROM chip. The engine firmware was unable to initialize the queues used for the system (see "Ensuring Ground Integrity" on the sytem. 3. Reset NVRAM and retest.... IPC Program Faults There is a communication problem between the engine and PostScript regions. Replace the EEPROM chip. 3-10 WorkCentre C2424 Service Manual I/O Circuit Board Fault 2,001.47: The print engine cannot detect the presence of the I /O Board. 2,0XX.6x Errors -...
... inter-task communication. 2,003.62: This fault code indicates a problem with the system program. c. Replace the EEPROM chip. The engine firmware was unable to initialize the queues used for the system (see "Ensuring Ground Integrity" on the sytem. 3. Reset NVRAM and retest.... IPC Program Faults There is a communication problem between the engine and PostScript regions. Replace the EEPROM chip. 3-10 WorkCentre C2424 Service Manual I/O Circuit Board Fault 2,001.47: The print engine cannot detect the presence of the I /O Board. 2,0XX.6x Errors -...
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... retest. Diagnostic Code Version Mismatch a. Jam Codes a. Error Messages and Codes 3-33 Program fault. 19,002.47: Attempted to the printhead. Complete. 2. b. Update the diagnostic firmware for the system. Reset NVRAM, and then retest. Reboot the system if one of these faults occur. This fault only occurs when the system is... 1 1. Replace the NVRAM chip. 21,000.69 Errors - NVRAM Fault a. Printhead Calibration faults. 19,001.46: HFD server failed due to NVRAM operation. a. The diagnostic firmware does not match the engine firmware. 19,0XX.xx Errors -
... retest. Diagnostic Code Version Mismatch a. Jam Codes a. Error Messages and Codes 3-33 Program fault. 19,002.47: Attempted to the printhead. Complete. 2. b. Update the diagnostic firmware for the system. Reset NVRAM, and then retest. Reboot the system if one of these faults occur. This fault only occurs when the system is... 1 1. Replace the NVRAM chip. 21,000.69 Errors - NVRAM Fault a. Printhead Calibration faults. 19,001.46: HFD server failed due to NVRAM operation. a. The diagnostic firmware does not match the engine firmware. 19,0XX.xx Errors -
Service Manual
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...and erase all items in the system controls menu to center an image. Prints pages with detailed system-usage information. Displays the engine firmware version. This is for manufacturing or engineering use only. Menu Item Reset NVRAM Power Saver Timeout Restart System Head Adjust Adjust X-axis... scale Drift Compensation Head-to-Drum Adjust Service Usage Profile Engine Copy Count Head Serial Number Head Cal Date Head Version Engine Firmware Version Center Image Description Provides access to reset the system back to Power Saver low-energy consumption mode, per ENERGY STAR\256 ...
...and erase all items in the system controls menu to center an image. Prints pages with detailed system-usage information. Displays the engine firmware version. This is for manufacturing or engineering use only. Menu Item Reset NVRAM Power Saver Timeout Restart System Head Adjust Adjust X-axis... scale Drift Compensation Head-to-Drum Adjust Service Usage Profile Engine Copy Count Head Serial Number Head Cal Date Head Version Engine Firmware Version Center Image Description Provides access to reset the system back to Power Saver low-energy consumption mode, per ENERGY STAR\256 ...
Service Manual
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..., and reports the results on the display. Exercise Menu A submenu containing a set of the test functions associated with their own firmware. See the individual table descriptions starting on page 4-12 for a description of the individual test functions and results. See the exercise...table on page 4-15. See the monitor menu table on page 4-14 for a description of the individual test functions and results. 4-6 WorkCentre C2424 Service Manual Doc Handler Menu* This menu contains the test functions for the exit module (MEP). Check Menu A submenu containing a set ...
..., and reports the results on the display. Exercise Menu A submenu containing a set of the test functions associated with their own firmware. See the individual table descriptions starting on page 4-12 for a description of the individual test functions and results. See the exercise...table on page 4-15. See the monitor menu table on page 4-14 for a description of the individual test functions and results. 4-6 WorkCentre C2424 Service Manual Doc Handler Menu* This menu contains the test functions for the exit module (MEP). Check Menu A submenu containing a set ...
Service Manual
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... Reset Exit Module This test power cycles the IIT unit (MEP, Scanner, DADF). Report Status Displays the current status as reported by the exit module firmware. Service Diagnostics Main Menu Definition Table (Continued) Menu Item Description Main Menu --> Exit Module Menu Test Name Description Results Report FW Version Reports the current...
... Reset Exit Module This test power cycles the IIT unit (MEP, Scanner, DADF). Report Status Displays the current status as reported by the exit module firmware. Service Diagnostics Main Menu Definition Table (Continued) Menu Item Description Main Menu --> Exit Module Menu Test Name Description Results Report FW Version Reports the current...
Service Manual
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...Definition Table (Continued) Menu Item Description Main Menu --> Scanner Menu Test Name Description Results Report FW Version Reports the current firmware version. Perform Selftest Test DRAM Test Homing Test Axis Unlock Test Data Capture Monitor Sensors This test commands the scanner subsystem to... (The cover must be open approximately 60 degrees before the test preports a change.) 4-8 WorkCentre C2424 Service Manual Report Status Checks then reports the current status as reported by the scanner unit firmware. Ready or Not Ready Lamp: ON, OFF, Warming Up, Warmup test not done, ...
...Definition Table (Continued) Menu Item Description Main Menu --> Scanner Menu Test Name Description Results Report FW Version Reports the current firmware version. Perform Selftest Test DRAM Test Homing Test Axis Unlock Test Data Capture Monitor Sensors This test commands the scanner subsystem to... (The cover must be open approximately 60 degrees before the test preports a change.) 4-8 WorkCentre C2424 Service Manual Report Status Checks then reports the current status as reported by the scanner unit firmware. Ready or Not Ready Lamp: ON, OFF, Warming Up, Warmup test not done, ...
Service Manual
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...unit. The scanner axis moves to the home (left ON. Report Status Checks then reports the current status as reported by the DADF unit firmware. OK or Fail. (This test may take several minutes to cycle the lamp on, then off. Paper or no paper. Ready or... Not Ready Main Menu --> Doc Handler Menu Test Name Description Results Report FW Version Reports the current firmware version. Service Diagnostics Main Menu Definition Table (Continued) Menu Item Test Name Exercise Lamp Exercise Axis Motion Reset Scanner Description Description This tests ...
...unit. The scanner axis moves to the home (left ON. Report Status Checks then reports the current status as reported by the DADF unit firmware. OK or Fail. (This test may take several minutes to cycle the lamp on, then off. Paper or no paper. Ready or... Not Ready Main Menu --> Doc Handler Menu Test Name Description Results Report FW Version Reports the current firmware version. Service Diagnostics Main Menu Definition Table (Continued) Menu Item Test Name Exercise Lamp Exercise Axis Motion Reset Scanner Description Description This tests ...
Service Manual
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... and left ON. Exercises each button pressed. All dark = No Backlight All light = Backlight ON ON, Blink, or OFF. 4-10 WorkCentre C2424 Service Manual Exercise Lamp Cycles the DADF lamp on, then off. Service Diagnostics Main Menu Definition Table (Continued) Menu Item Description Test Name ... are functional. Ready or Not Ready Main Menu --> Control Panel Menu Test Name Description Results Report FW Version Reports the current firmware version. Exercise feed motion Exercises the transport rollers in optical test procedure to right). OK or Fail. The lamp is then left...
... and left ON. Exercises each button pressed. All dark = No Backlight All light = Backlight ON ON, Blink, or OFF. 4-10 WorkCentre C2424 Service Manual Exercise Lamp Cycles the DADF lamp on, then off. Service Diagnostics Main Menu Definition Table (Continued) Menu Item Description Test Name ... are functional. Ready or Not Ready Main Menu --> Control Panel Menu Test Name Description Results Report FW Version Reports the current firmware version. Exercise feed motion Exercises the transport rollers in optical test procedure to right). OK or Fail. The lamp is then left...
Service Manual
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... before moving to the print position. if it will use a special algorthm to HEAD TILT POSITION 6000 Start Mechanical Recovery Mechanical Recovery POWER ON Set FIRMWARE states: CapState = UNKNOWN Head Tilt State = UNKNOWN DmfixState = UNKNOWN YaState = HOMELESS Xa State = HOMELESS Home the Y-Axis 5001, 5002 YES Is the head tilt Cam...
... before moving to the print position. if it will use a special algorthm to HEAD TILT POSITION 6000 Start Mechanical Recovery Mechanical Recovery POWER ON Set FIRMWARE states: CapState = UNKNOWN Head Tilt State = UNKNOWN DmfixState = UNKNOWN YaState = HOMELESS Xa State = HOMELESS Home the Y-Axis 5001, 5002 YES Is the head tilt Cam...
Service Manual
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... connectors (see "Plug/Jack Locator Table" on , replace the electronics module, reassembly and retest system. Plug in power cord and turn on condition indicates some firmware was not properly loaded into a logic circuit. j. If the proper error message is missing. Turn off , continue troubleshooting. General Troubleshooting 4-67
... connectors (see "Plug/Jack Locator Table" on , replace the electronics module, reassembly and retest system. Plug in power cord and turn on condition indicates some firmware was not properly loaded into a logic circuit. j. If the proper error message is missing. Turn off , continue troubleshooting. General Troubleshooting 4-67
Service Manual
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... System Setup, and then enter the Information Menu. 2. Print the Eliminate Light Stripes test page to restore normal operation. The print counts and the Adobe firmware serial number are not affected by this reset. Using the hidden Jet Substitution Mode Menu, select Jet Select. 1. Disabling Jet Substitution Mode After the printhead...
... System Setup, and then enter the Information Menu. 2. Print the Eliminate Light Stripes test page to restore normal operation. The print counts and the Adobe firmware serial number are not affected by this reset. Using the hidden Jet Substitution Mode Menu, select Jet Select. 1. Disabling Jet Substitution Mode After the printhead...
Service Manual
Page 424
ink loader assembly, 8-13 paper path, 8-42 DM access cover, parts list (covers), 9-5 doc handler menu, diagnostics... 4-2 EMA removal, 8-60 EMI shield removal, 8-12 engine copy count, service menu, 4-3 engine exit flag, parts list (sensors), 9-15 engine firmware version, service menu, 4-3 enter button, 1-10 enter diagnostic mode, service menu, 4-2 envelopes unsupported, 1-20 environmental specifications, 1-14 ethernet port testing...parts list (circuit boards), 9-13 subassembly removal, 8-42 Exit Module Assembly (EMA), 8-60 exit path menu, diagnostics, 4-6 WorkCentre C2424 Service Manual Index - 2
ink loader assembly, 8-13 paper path, 8-42 DM access cover, parts list (covers), 9-5 doc handler menu, diagnostics... 4-2 EMA removal, 8-60 EMI shield removal, 8-12 engine copy count, service menu, 4-3 engine exit flag, parts list (sensors), 9-15 engine firmware version, service menu, 4-3 enter button, 1-10 enter diagnostic mode, service menu, 4-2 envelopes unsupported, 1-20 environmental specifications, 1-14 ethernet port testing...parts list (circuit boards), 9-13 subassembly removal, 8-42 Exit Module Assembly (EMA), 8-60 exit path menu, diagnostics, 4-6 WorkCentre C2424 Service Manual Index - 2