User Guide
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...system and change system settings through CentreWare Internet Services. CentreWare Internet Services (IS) CentreWare IS is connected to manage ...the Networking chapter of the CentreWare IS screen. WorkCentre® C2424 Copier-Printer 1-12 Select System Identification, then ...press the Enter button. 4. Managing Your System Managing Your System When the system is a tool that you can : ■ Configure and manage multi-vendor printers and multifunction products. ■ Access remote diagnostics and troubleshooting...
...system and change system settings through CentreWare Internet Services. CentreWare Internet Services (IS) CentreWare IS is connected to manage ...the Networking chapter of the CentreWare IS screen. WorkCentre® C2424 Copier-Printer 1-12 Select System Identification, then ...press the Enter button. 4. Managing Your System Managing Your System When the system is a tool that you can : ■ Configure and manage multi-vendor printers and multifunction products. ■ Access remote diagnostics and troubleshooting...
User Guide
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...page 6-9 ■ "Using Device Management Features" on the Xerox web site. It also provides users with access to system status...embedded web server. JavaScript is required to support these functions. ■ Troubleshoot print-quality problems using built-in diagnostics. ■ Define a link...support information located on page 6-11 Using CentreWare Software CentreWare Internet Services (IS) CentreWare IS provides a simple interface that allows you...TCP/IP and HTTP must be saved as printing saved jobs. WorkCentre® C2424 Copier-Printer 6-9 Note CentreWare IS requires a web browser and...
...page 6-9 ■ "Using Device Management Features" on the Xerox web site. It also provides users with access to system status...embedded web server. JavaScript is required to support these functions. ■ Troubleshoot print-quality problems using built-in diagnostics. ■ Define a link...support information located on page 6-11 Using CentreWare Software CentreWare Internet Services (IS) CentreWare IS provides a simple interface that allows you...TCP/IP and HTTP must be saved as printing saved jobs. WorkCentre® C2424 Copier-Printer 6-9 Note CentreWare IS requires a web browser and...
User Guide
Page 160
...ports, queues, and drivers to Windows 2000, XP, and NT4.x SP6 print servers. ■ Install, troubleshoot, upgrade, and clone wizards to aid all clients on a Windows NT 4.x (Service Pack 6 or higher), Windows 2000, or Windows XP network with an embedded web server. For more information,... DP is easy-to-use the Xerox CentreWare MC snap-in to Microsoft Management Console. It provides network administrators with Internet access. Enables you to upgrade your system from the Printer List to service multiple file servers and queues. WorkCentre® C2424 Copier-Printer 6-10
...ports, queues, and drivers to Windows 2000, XP, and NT4.x SP6 print servers. ■ Install, troubleshoot, upgrade, and clone wizards to aid all clients on a Windows NT 4.x (Service Pack 6 or higher), Windows 2000, or Windows XP network with an embedded web server. For more information,... DP is easy-to-use the Xerox CentreWare MC snap-in to Microsoft Management Console. It provides network administrators with Internet access. Enables you to upgrade your system from the Printer List to service multiple file servers and queues. WorkCentre® C2424 Copier-Printer 6-10
User Guide
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...Page. WorkCentre® C2424 Copier-Printer 6-23 The user should also have installed the correct driver for your computer. 4. Click Add to www.xerox.com/office/support. Verify that the client is identical to : DHCP, Front Panel, BOOTP, or Auto IP (depending on the Troubleshooting tab of...Verifying Installation 1. Click the Protocols tab to view the IP address. Click Start, click Settings, then click Control Panel. 5. Double-click Services. 6. Right-click the printer icon, then select Properties. Select the Ports tab. Verify that the TCP/IP protocol has been installed....
...Page. WorkCentre® C2424 Copier-Printer 6-23 The user should also have installed the correct driver for your computer. 4. Click Add to www.xerox.com/office/support. Verify that the client is identical to : DHCP, Front Panel, BOOTP, or Auto IP (depending on the Troubleshooting tab of...Verifying Installation 1. Click the Protocols tab to view the IP address. Click Start, click Settings, then click Control Panel. 5. Double-click Services. 6. Right-click the printer icon, then select Properties. Select the Ports tab. Verify that the TCP/IP protocol has been installed....
User Guide
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...printing. Select the Details tab. 8. The device driver name in the Print to www.xerox.com/office/support. If necessary, reselect or install a new device driver. Send a ...then press the Enter button to the system. A list of the above protocols or services are required to load Novell IntraNetWare Client or Microsoft Client for IPX networks. ■... document. 5. If you solve printing problems and obtain the best results from the Troubleshooting tab of the Windows device driver or go to the Following Port list. On ... Properties. 7. WorkCentre® C2424 Copier-Printer 6-29
...printing. Select the Details tab. 8. The device driver name in the Print to www.xerox.com/office/support. If necessary, reselect or install a new device driver. Send a ...then press the Enter button to the system. A list of the above protocols or services are required to load Novell IntraNetWare Client or Microsoft Client for IPX networks. ■... document. 5. If you solve printing problems and obtain the best results from the Troubleshooting tab of the Windows device driver or go to the Following Port list. On ... Properties. 7. WorkCentre® C2424 Copier-Printer 6-29
User Guide
Page 187
... Service (NDS)/Bindery tool used only for connecting your device to control how your devices are configured in your document did not print, see the Troubleshooting ...Advanced Setup The Advanced Setup option of CentreWare DP is necessary for Novell Distributed/Enterprise Print Services (NDPS). For a connection to the system. 8. Novell NetWare Novell NetWare This section ...NetWare 4.x, NetWare 5.x, and NetWare 6.x Print Server Setup" on page 6-38 ■ "Novell NetWare Troubleshooting" on page 6-38 Configuration Software for reference. 2. Send a print job to a single device and...
... Service (NDS)/Bindery tool used only for connecting your device to control how your devices are configured in your document did not print, see the Troubleshooting ...Advanced Setup The Advanced Setup option of CentreWare DP is necessary for Novell Distributed/Enterprise Print Services (NDPS). For a connection to the system. 8. Novell NetWare Novell NetWare This section ...NetWare 4.x, NetWare 5.x, and NetWare 6.x Print Server Setup" on page 6-38 ■ "Novell NetWare Troubleshooting" on page 6-38 Configuration Software for reference. 2. Send a print job to a single device and...
User Guide
Page 188
...information go to Auto. WorkCentre® C2424 Copier-Printer 6-38 Novell Distributed/Enterprise Print Services (NDPS/NEPS) To access Xerox systems in Bindery Mode for Novell Directory Services (NDS) The Advanced Setup option of this environment, Xerox Gateway software must be installed..., or BEM (Bindery Emulation Mode). ■ Print Server Name Setting Up NetWare with directconnected ports. Novell NetWare Troubleshooting Troubleshooting for Windows-based computers includes both hardware and software solutions to Novell NetWare without adjustment. Advanced Setup in this guide...
...information go to Auto. WorkCentre® C2424 Copier-Printer 6-38 Novell Distributed/Enterprise Print Services (NDPS/NEPS) To access Xerox systems in Bindery Mode for Novell Directory Services (NDS) The Advanced Setup option of this environment, Xerox Gateway software must be installed..., or BEM (Bindery Emulation Mode). ■ Print Server Name Setting Up NetWare with directconnected ports. Novell NetWare Troubleshooting Troubleshooting for Windows-based computers includes both hardware and software solutions to Novell NetWare without adjustment. Advanced Setup in this guide...
User Guide
Page 189
... control panel, press the System Setup button. 2. Verify that the client is accepting jobs, and has a print server attached. WorkCentre® C2424 Copier-Printer 6-39 Printing the Configuration Page You can print the "Configuration Page" to a functioning network and receiving traffic, its ... of NetWare. Go to www.xerox.com/office/support if the above steps fail to the NetWare Server(s) servicing the device. ■ Have a basic knowledge of the device. Select Information, then press the Enter button. 3. Novell NetWare Troubleshooting Quick Check 1. Novell NetWare Requirements...
... control panel, press the System Setup button. 2. Verify that the client is accepting jobs, and has a print server attached. WorkCentre® C2424 Copier-Printer 6-39 Printing the Configuration Page You can print the "Configuration Page" to a functioning network and receiving traffic, its ... of NetWare. Go to www.xerox.com/office/support if the above steps fail to the NetWare Server(s) servicing the device. ■ Have a basic knowledge of the device. Select Information, then press the Enter button. 3. Novell NetWare Troubleshooting Quick Check 1. Novell NetWare Requirements...
User Guide
Page 195
...error or warning condition occurs, the control panel displays a message informing you with information and troubleshooting help you in the browser window. 3. PhaserSMART Technical Support examines the information, diagnoses the problem...button, which is labeled with Xerox Customer Support. Use your default web browser to send diagnostic information from your system's IP address in opening a Service Request with a "?" To access... produce and maintain print quality. WorkCentre® C2424 Copier-Printer 7-2 Open your browser and go to www.phaserSMART.com. 2....
...error or warning condition occurs, the control panel displays a message informing you with information and troubleshooting help you in the browser window. 3. PhaserSMART Technical Support examines the information, diagnoses the problem...button, which is labeled with Xerox Customer Support. Use your default web browser to send diagnostic information from your system's IP address in opening a Service Request with a "?" To access... produce and maintain print quality. WorkCentre® C2424 Copier-Printer 7-2 Open your browser and go to www.phaserSMART.com. 2....
User Guide
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...side of your local representative for details. For more information, go to troubleshoot the problems. ■ "Solving Print-Quality Problems" on page 7-27 ...www.xerox.com/office/ c2424infoSMART. WorkCentre® C2424 Copier-Printer 7-26 please contact your prints and copies. ■ For print jobs, select the desired print-quality mode and color correction ... Xerox warranty, service agreement, or Total Satisfaction Guarantee. Coverage may vary outside these areas; Output Quality Problems Output Quality Problems Your system is designed to produce consistently high-quality color copies...
...side of your local representative for details. For more information, go to troubleshoot the problems. ■ "Solving Print-Quality Problems" on page 7-27 ...www.xerox.com/office/ c2424infoSMART. WorkCentre® C2424 Copier-Printer 7-26 please contact your prints and copies. ■ For print jobs, select the desired print-quality mode and color correction ... Xerox warranty, service agreement, or Total Satisfaction Guarantee. Coverage may vary outside these areas; Output Quality Problems Output Quality Problems Your system is designed to produce consistently high-quality color copies...
User Guide Section 1: Features
Page 12
...WorkCentre® C2424 Copier-Printer 1-12 Scroll down to manage tasks on the upper-right of this guide. Enter your computer over a network, there are a number of your system's IP address: 1. With CentreWare IS you can : ■ Configure and manage multi-vendor printers and multifunction products. ■ Access remote diagnostics and troubleshooting...see your system and change system settings through CentreWare Internet Services. This section includes: ■ "System's IP Address" on page 1-12 ■ "CentreWare Internet Services (IS)" on page 1-12 ■ "PhaserSMART" on...
...WorkCentre® C2424 Copier-Printer 1-12 Scroll down to manage tasks on the upper-right of this guide. Enter your computer over a network, there are a number of your system's IP address: 1. With CentreWare IS you can : ■ Configure and manage multi-vendor printers and multifunction products. ■ Access remote diagnostics and troubleshooting...see your system and change system settings through CentreWare Internet Services. This section includes: ■ "System's IP Address" on page 1-12 ■ "CentreWare Internet Services (IS)" on page 1-12 ■ "PhaserSMART" on...
User Guide Section 6: Networking
Page 9
...9632; Access online manuals and technical support information located on the Xerox web site. Marketing collateral, sales materials, business forms, or ... a warning message appears and the pages do not function properly. WorkCentre® C2424 Copier-Printer 6-9 Device Management Software Device Management Software This section includes:...Services (IS) CentreWare IS provides a simple interface that allows you to: ■ Check supplies status from your desktop, saving a trip to the system. In some system models, a DX configuration is required to support these functions. ■ Troubleshoot...
...9632; Access online manuals and technical support information located on the Xerox web site. Marketing collateral, sales materials, business forms, or ... a warning message appears and the pages do not function properly. WorkCentre® C2424 Copier-Printer 6-9 Device Management Software Device Management Software This section includes:...Services (IS) CentreWare IS provides a simple interface that allows you to: ■ Check supplies status from your desktop, saving a trip to the system. In some system models, a DX configuration is required to support these functions. ■ Troubleshoot...
User Guide Section 6: Networking
Page 10
...your specific system model to view the CentreWare DP User Guide. WorkCentre® C2424 Copier-Printer 6-10 Device Management Software CentreWare DP for NetWare CentreWare DP is easy-to-use the Xerox CentreWare MC snap-in to Microsoft Management Console. Enables you can ... servers. ■ Install, troubleshoot, upgrade, and clone wizards to aid all users in Xerox systems is a multi-vendor system management, installation, and troubleshooting application. Through point-and-click navigation you to select a system from the Printer List to service multiple file servers and queues....
...your specific system model to view the CentreWare DP User Guide. WorkCentre® C2424 Copier-Printer 6-10 Device Management Software CentreWare DP for NetWare CentreWare DP is easy-to-use the Xerox CentreWare MC snap-in to Microsoft Management Console. Enables you can ... servers. ■ Install, troubleshoot, upgrade, and clone wizards to aid all users in Xerox systems is a multi-vendor system management, installation, and troubleshooting application. Through point-and-click navigation you to select a system from the Printer List to service multiple file servers and queues....
User Guide Section 6: Networking
Page 23
... Port button to the Phaser print queue. Verifying Installation 1. Right-click the My Network Places icon on the Troubleshooting tab of your driver). 2. Double-click Services. 6. Click Start, click Settings, then click Printers. 8. If the system still does not print, do one...Verify that the LPR and AppSocket settings are set correctly (if used). ■ LPR is identical to www.xerox.com/office/support. Printing a Test Page 1. WorkCentre® C2424 Copier-Printer 6-23 The user should also have installed the correct driver for your network configuration). ■ ...
... Port button to the Phaser print queue. Verifying Installation 1. Right-click the My Network Places icon on the Troubleshooting tab of your driver). 2. Double-click Services. 6. Click Start, click Settings, then click Printers. 8. If the system still does not print, do one...Verify that the LPR and AppSocket settings are set correctly (if used). ■ LPR is identical to www.xerox.com/office/support. Printing a Test Page 1. WorkCentre® C2424 Copier-Printer 6-23 The user should also have installed the correct driver for your network configuration). ■ ...
User Guide Section 6: Networking
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...Neighborhood on the desktop, then click Properties. 2. A list of installed network components appears for Microsoft networks ■ Xerox TCP/IP Port Monitor 3. Send a print job to the Following Port list. Click Start, click Settings, then ... button. 4. If you solve printing problems and obtain the best results from the Troubleshooting tab of the above protocols or services are required to load Novell IntraNetWare Client or Microsoft Client for printing. Note Print the... installed, install the necessary components and restart the system. WorkCentre® C2424 Copier-Printer 6-29
...Neighborhood on the desktop, then click Properties. 2. A list of installed network components appears for Microsoft networks ■ Xerox TCP/IP Port Monitor 3. Send a print job to the Following Port list. Click Start, click Settings, then ... button. 4. If you solve printing problems and obtain the best results from the Troubleshooting tab of the above protocols or services are required to load Novell IntraNetWare Client or Microsoft Client for printing. Note Print the... installed, install the necessary components and restart the system. WorkCentre® C2424 Copier-Printer 6-29
User Guide Section 6: Networking
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... is On. ■ Frame Type is a Novell Directory Service (NDS)/Bindery tool used only for connecting your device to control how your devices are configured in your document did not print, see the Troubleshooting section of the document. Print the "Configuration Page" and ... Setup Wizard steps. 6. Advanced Setup The Advanced Setup option of CentreWare DP is necessary for Novell Distributed/Enterprise Print Services (NDPS). Install device drivers from the WorkCentre C2424 Software CD-ROM. 7. CentreWare DP is correctly set. 3. Quick Setup 1. This tool is a tool that allows...
... is On. ■ Frame Type is a Novell Directory Service (NDS)/Bindery tool used only for connecting your device to control how your devices are configured in your document did not print, see the Troubleshooting section of the document. Print the "Configuration Page" and ... Setup Wizard steps. 6. Advanced Setup The Advanced Setup option of CentreWare DP is necessary for Novell Distributed/Enterprise Print Services (NDPS). Install device drivers from the WorkCentre C2424 Software CD-ROM. 7. CentreWare DP is correctly set. 3. Quick Setup 1. This tool is a tool that allows...
User Guide Section 6: Networking
Page 38
... Name Setting Up NetWare with directconnected ports. Novell Distributed/Enterprise Print Services (NDPS/NEPS) To access Xerox systems in Bindery Mode for Novell Directory Services (NDS) The Advanced Setup option of the Xerox Gateway Software is available on a Novell NetWare network environment. Novell NetWare Troubleshooting Troubleshooting for installing a system using NDPS. Novell NetWare NetWare 4.x, NetWare 5.x, and...
... Name Setting Up NetWare with directconnected ports. Novell Distributed/Enterprise Print Services (NDPS/NEPS) To access Xerox systems in Bindery Mode for Novell Directory Services (NDS) The Advanced Setup option of the Xerox Gateway Software is available on a Novell NetWare network environment. Novell NetWare Troubleshooting Troubleshooting for installing a system using NDPS. Novell NetWare NetWare 4.x, NetWare 5.x, and...
User Guide Section 6: Networking
Page 39
...Novell NetWare Troubleshooting Quick ...xerox.com/office/support if the above steps fail to print. Select Information, then press the Enter button. 3. Verify that the system is critical that Printer Server is accepting jobs, and has a print server attached. WorkCentre® C2424... Copier-Printer 6-39 Novell NetWare Requirements Verify that the user has access to the system printer queue. 5. Select Configuration Page, then press the Enter button to resolve the printing problem. On networks using . When the system is connected to the NetWare Server(s) servicing...
...Novell NetWare Troubleshooting Quick ...xerox.com/office/support if the above steps fail to print. Select Information, then press the Enter button. 3. Verify that the system is critical that Printer Server is accepting jobs, and has a print server attached. WorkCentre® C2424... Copier-Printer 6-39 Novell NetWare Requirements Verify that the user has access to the system printer queue. 5. Select Configuration Page, then press the Enter button to resolve the printing problem. On networks using . When the system is connected to the NetWare Server(s) servicing...
Service Manual
Page 160
... code information. From the System Setup menu, go through the procedures in a troubleshooting table and are supposed to a large group of each diagnostic routine. 4-2 WorkCentre C2424 Service Manual Prints a page with a control panel error message or code. Introduction This section covers troubleshooting general start-up, mechanical, and electrical or power supply problems not associated with...
... code information. From the System Setup menu, go through the procedures in a troubleshooting table and are supposed to a large group of each diagnostic routine. 4-2 WorkCentre C2424 Service Manual Prints a page with a control panel error message or code. Introduction This section covers troubleshooting general start-up, mechanical, and electrical or power supply problems not associated with...
Service Manual
Page 420
Replace the electronics module and retest. 3e. Visually inspect the ink reservoirs. The repair is correctly aligned with the printhead Phaser 8400 Printhead Checklist - Version 1.1 075-0882-01 Page 2 A-8 WorkCentre C2424 Service Manual YES NO Circle one If YES, replace the wiper assembly. The new wiper assembly may take 6 ... front panel menu Troubleshooting - If a printhead thermostat open or shorted error code 13,195.45, 13,197.47, 13,259.46, 13, 261.48, 13,323.47, 13.325.49 is complete. Replace the printhead. 3f. Do they all contain ink? Step Xerox Is the Is...
Replace the electronics module and retest. 3e. Visually inspect the ink reservoirs. The repair is correctly aligned with the printhead Phaser 8400 Printhead Checklist - Version 1.1 075-0882-01 Page 2 A-8 WorkCentre C2424 Service Manual YES NO Circle one If YES, replace the wiper assembly. The new wiper assembly may take 6 ... front panel menu Troubleshooting - If a printhead thermostat open or shorted error code 13,195.45, 13,197.47, 13,259.46, 13, 261.48, 13,323.47, 13.325.49 is complete. Replace the printhead. 3f. Do they all contain ink? Step Xerox Is the Is...