User Manual
Page 3
Table of Contents _________ Accessing Online Support ii _________ 1 About Your My Cloud Home Device 1 Features...1 Kit Contents...2 Requirements...3 Desktop and Mobile App Operating System Compatibility 3 Web Browser Compatibility 3 Internet Connectivity...3 Product Description...3 ... Anywhere 10 Mobile App...10 Web App...10 Desktop App...10 Chromecast Video...10 _________ 4 Collect...12 My Cloud Home Mobile App Backup 12 Social & Cloud Import...12 Import USB...12 Drag-and-Drop - Desktop App 13 _________ My Cloud Home / My Cloud Home Duo i User Manual Web App 13 Drag-and-Drop -
Table of Contents _________ Accessing Online Support ii _________ 1 About Your My Cloud Home Device 1 Features...1 Kit Contents...2 Requirements...3 Desktop and Mobile App Operating System Compatibility 3 Web Browser Compatibility 3 Internet Connectivity...3 Product Description...3 ... Anywhere 10 Mobile App...10 Web App...10 Desktop App...10 Chromecast Video...10 _________ 4 Collect...12 My Cloud Home Mobile App Backup 12 Social & Cloud Import...12 Import USB...12 Drag-and-Drop - Desktop App 13 _________ My Cloud Home / My Cloud Home Duo i User Manual Web App 13 Drag-and-Drop -
User Manual
Page 4
......15 File Search...15 Photo Editing...15 _________ 7 Settings...16 My Cloud Home Account Settings 16 Account Name...16 Change Password...16 Sign Out...16 My Cloud Home Settings - Add a User...17 Settings - Add or Remove a Member 17 Settings - Remove a User 17 My Cloud Home Device Settings 18 Modify Device Name...18 Firmware Version...18 Analytics... replace a defective product, or obtain a power supply or USB cable for a WD product 25 _________ 10 Compliance and Warranty Information 26 Regulatory Compliance 26 My Cloud Home / My Cloud Home Duo ii User Manual
......15 File Search...15 Photo Editing...15 _________ 7 Settings...16 My Cloud Home Account Settings 16 Account Name...16 Change Password...16 Sign Out...16 My Cloud Home Settings - Add a User...17 Settings - Add or Remove a Member 17 Settings - Remove a User 17 My Cloud Home Device Settings 18 Modify Device Name...18 Firmware Version...18 Analytics... replace a defective product, or obtain a power supply or USB cable for a WD product 25 _________ 10 Compliance and Warranty Information 26 Regulatory Compliance 26 My Cloud Home / My Cloud Home Duo ii User Manual
User Manual
Page 6
...network to your account, and start backing up, accessing and sharing. My Cloud™ Home storage is set up their content as they have access to a My Cloud Home Duo device, not a My Cloud Home single-drive device. Just plug it your way and access from all your...Each invited person can make room for each user - My Cloud™ Home Duo devices comes equipped with Mirror Mode - Everything saved twice with two hard drives and is home to - About Your My Cloud Home Device 1 About Your My Cloud Home Device ▪ Features ▪ Kit Contents ▪ Requirements ...
...network to your account, and start backing up, accessing and sharing. My Cloud™ Home storage is set up their content as they have access to a My Cloud Home Duo device, not a My Cloud Home single-drive device. Just plug it your way and access from all your...Each invited person can make room for each user - My Cloud™ Home Duo devices comes equipped with Mirror Mode - Everything saved twice with two hard drives and is home to - About Your My Cloud Home Device 1 About Your My Cloud Home Device ▪ Features ▪ Kit Contents ▪ Requirements ...
User Manual
Page 7
... adapter (FAQ: Power Adapter Compatibility) ▪ Quick Install Guide The My Cloud Home Duo kit includes the following items: ▪ My Cloud Home Duo device (two-bay unit) ▪ Ethernet Cable ▪ AC power adapter (FAQ: Power Adapter Compatibility) ▪ Quick Install Guide My Cloud Home / My Cloud Home Duo 2 User Manual Collect all your favorite memories and moments in one...
... adapter (FAQ: Power Adapter Compatibility) ▪ Quick Install Guide The My Cloud Home Duo kit includes the following items: ▪ My Cloud Home Duo device (two-bay unit) ▪ Ethernet Cable ▪ AC power adapter (FAQ: Power Adapter Compatibility) ▪ Quick Install Guide My Cloud Home / My Cloud Home Duo 2 User Manual Collect all your favorite memories and moments in one...
User Manual
Page 8
... router or switch is required. For highest performance and reliability, always install the latest updates. Product Description ▪ Front LED ▪ Power Button My Cloud Home / My Cloud Home Duo 3 User Manual At a minimum, use one of operating system and web browser will provide the best results. Compatibility can be connected to maximize performance. Web...
... router or switch is required. For highest performance and reliability, always install the latest updates. Product Description ▪ Front LED ▪ Power Button My Cloud Home / My Cloud Home Duo 3 User Manual At a minimum, use one of operating system and web browser will provide the best results. Compatibility can be connected to maximize performance. Web...
User Manual
Page 9
... 1.2. this process will take some time. ▪ Reset Button ▪ USB Port(s) ▪ Ethernet Port Front LED About Your My Cloud Home Device 1. Device Encountered an Error Fast "breathing" rhythm USB Device Connection Error Fast "breathing" rhythm Ethernet Connection Not Available "Heartbeat" rhythm ... Front LED The front LED on , off or blinks with a certain rhythm to indicate a specific "System Condition". My Cloud Home Duo Only Slow "breathing" rhythm Device Shutdown Sequence Activated Through Mobile App Fast "breathing" rhythm Device Requires Attention - My...
... 1.2. this process will take some time. ▪ Reset Button ▪ USB Port(s) ▪ Ethernet Port Front LED About Your My Cloud Home Device 1. Device Encountered an Error Fast "breathing" rhythm USB Device Connection Error Fast "breathing" rhythm Ethernet Connection Not Available "Heartbeat" rhythm ... Front LED The front LED on , off or blinks with a certain rhythm to indicate a specific "System Condition". My Cloud Home Duo Only Slow "breathing" rhythm Device Shutdown Sequence Activated Through Mobile App Fast "breathing" rhythm Device Requires Attention - My...
User Manual
Page 10
... buttons on the rear of your operation. Reset Button On the rear panel of a My Cloud Home Duo device and My Cloud Home device. 1. DC Power Connector Power Button My Cloud Home Duo (two-bay device) has a rear-facing power button. Reset Button 3. Press and Hold for...gracefully stopping services or clearing cache. My Cloud Home (single-drive device) does not have a power button. Table 1.3 Power Button Function Device Operation Press Once System will force a shut down gracefully. Table 1.4 My Cloud Home / My Cloud Home Duo 5 User Manual Rear Layout Illustrated above...
... buttons on the rear of your operation. Reset Button On the rear panel of a My Cloud Home Duo device and My Cloud Home device. 1. DC Power Connector Power Button My Cloud Home Duo (two-bay device) has a rear-facing power button. Reset Button 3. Press and Hold for...gracefully stopping services or clearing cache. My Cloud Home (single-drive device) does not have a power button. Table 1.3 Power Button Function Device Operation Press Once System will force a shut down gracefully. Table 1.4 My Cloud Home / My Cloud Home Duo 5 User Manual Rear Layout Illustrated above...
User Manual
Page 11
... be handled with two USB Type-A ports on the back panel that supports USB 3.0. My Cloud Home - This device comes with your connection by rough handling, shock or vibration. My Cloud Home / My Cloud Home Duo 6 User Manual Reset has completed once the LED has gone through a period of rapid blinking...is measured in order to change ownership of solid white. Press for at what possible speed, which is always green in color. My Cloud Home Duo - Handling Precautions WD products are unchanged. This does not delete data and each user still has access to a host computer system....
... be handled with two USB Type-A ports on the back panel that supports USB 3.0. My Cloud Home - This device comes with your connection by rough handling, shock or vibration. My Cloud Home / My Cloud Home Duo 6 User Manual Reset has completed once the LED has gone through a period of rapid blinking...is measured in order to change ownership of solid white. Press for at what possible speed, which is always green in color. My Cloud Home Duo - Handling Precautions WD products are unchanged. This does not delete data and each user still has access to a host computer system....
User Manual
Page 12
My Cloud Home / My Cloud Home Duo 7 User Manual About Your My Cloud Home Device ▪ Do not use this product as a portable drive. ▪ To allow proper ventilation, do not block any of the drive enclosure's air slots.
My Cloud Home / My Cloud Home Duo 7 User Manual About Your My Cloud Home Device ▪ Do not use this product as a portable drive. ▪ To allow proper ventilation, do not block any of the drive enclosure's air slots.
User Manual
Page 13
... Cloud Home device is automatically detected, Press the Connect button that is noted on the Quick Install Guide and on the barcode label on the bottom of the power adapter into the DC power connector on , since this feature, and the backup process will ask for the auto backup feature to the Western Digital...
... Cloud Home device is automatically detected, Press the Connect button that is noted on the Quick Install Guide and on the barcode label on the bottom of the power adapter into the DC power connector on , since this feature, and the backup process will ask for the auto backup feature to the Western Digital...
User Manual
Page 14
Setup Is A Snap Registering Your Device Register your drive by visiting us online at: register.wdc.com. My Cloud Home / My Cloud Home Duo 9 User Manual You can easily register your My Cloud Home device to get the latest updates and special offers.
Setup Is A Snap Registering Your Device Register your drive by visiting us online at: register.wdc.com. My Cloud Home / My Cloud Home Duo 9 User Manual You can easily register your My Cloud Home device to get the latest updates and special offers.
User Manual
Page 15
...Allow or Don't Allow. 9. The OPEN IN BROWSER option will be setup on the same Wi-Fi used by My Cloud Home. a. This will open the My Cloud Home device in Windows File Explorer or OPEN IN FINDER in the upper left-hand corner. 3. After clicking one of the ...different operating systems and does not require software installation. Web App The My Cloud Home web app provides quick access via an Internet browser on the operating system, the OPEN IN EXPLORER option will My Cloud Home / My Cloud Home Duo 10 User Manual This app can broadcast video content through a Windows or ...
...Allow or Don't Allow. 9. The OPEN IN BROWSER option will be setup on the same Wi-Fi used by My Cloud Home. a. This will open the My Cloud Home device in Windows File Explorer or OPEN IN FINDER in the upper left-hand corner. 3. After clicking one of the ...different operating systems and does not require software installation. Web App The My Cloud Home web app provides quick access via an Internet browser on the operating system, the OPEN IN EXPLORER option will My Cloud Home / My Cloud Home Duo 10 User Manual This app can broadcast video content through a Windows or ...
User Manual
Page 16
... available Chromecast devices. Select the video you wish to use will be displayed in the My Cloud Home mobile app. My Cloud Home / My Cloud Home Duo 11 User Manual This will display all of each video thumbnail visible in the My Cloud Home mobile app. Select the Chromecast device to view. To play the video follow these steps...
... available Chromecast devices. Select the video you wish to use will be displayed in the My Cloud Home mobile app. My Cloud Home / My Cloud Home Duo 11 User Manual This will display all of each video thumbnail visible in the My Cloud Home mobile app. Select the Chromecast device to view. To play the video follow these steps...
User Manual
Page 17
...,rftoflolorwvatrhioeuosnssecrreviecnes prompts to gain access to these services and for My Cloud Home is not enabled, follow these steps to backup social media and cloud content to an My Cloud Home device: 1. Import USB Import content from a USB device to My Cloud Home by country. My Cloud Home / My Cloud Home Duo 12 User Manual After making the desired selection, exit the...
...,rftoflolorwvatrhioeuosnssecrreviecnes prompts to gain access to these services and for My Cloud Home is not enabled, follow these steps to backup social media and cloud content to an My Cloud Home device: 1. Import USB Import content from a USB device to My Cloud Home by country. My Cloud Home / My Cloud Home Duo 12 User Manual After making the desired selection, exit the...
User Manual
Page 18
...and-drop process. a. For Microsoft Windows use File Explorer, for the drag-and-drop process. 2. Access the My Cloud Home device through the My Cloud Home desktop app (My Cloud Home desktop icon). 2. Your file or folder should copy or move to the chosen destination. Select the Copy Now option ... folder should copy or move to the chosen destination. Access the location on the USB device to the My Cloud Home device. ▪ To Drive - My Cloud Home / My Cloud Home Duo 13 User Manual Drag-and-Drop - Select one of these basic steps to perform this option will redirect to...
...and-drop process. a. For Microsoft Windows use File Explorer, for the drag-and-drop process. 2. Access the My Cloud Home device through the My Cloud Home desktop app (My Cloud Home desktop icon). 2. Your file or folder should copy or move to the chosen destination. Select the Copy Now option ... folder should copy or move to the chosen destination. Access the location on the USB device to the My Cloud Home device. ▪ To Drive - My Cloud Home / My Cloud Home Duo 13 User Manual Drag-and-Drop - Select one of these basic steps to perform this option will redirect to...
User Manual
Page 19
...the device. The Send link (view only) option is now created. Access the My Cloud Home device with via email to quickly and easily create an album of your files on the screen. 5. My Cloud Home / My Cloud Home Duo 14 User Manual a. Remove an Album Use the following steps to a shared album so...window and select Continue. 6. You can share this album and then select the Done button. 8. Note: To add a new member to the My Cloud Home device, go to include in this album. 4. Select the Albums icon on the upper left-hand corner of your memories. 1. Select the photos ...
...the device. The Send link (view only) option is now created. Access the My Cloud Home device with via email to quickly and easily create an album of your files on the screen. 5. My Cloud Home / My Cloud Home Duo 14 User Manual a. Remove an Album Use the following steps to a shared album so...window and select Continue. 6. You can share this album and then select the Done button. 8. Note: To add a new member to the My Cloud Home device, go to include in this album. 4. Select the Albums icon on the upper left-hand corner of your memories. 1. Select the photos ...
User Manual
Page 20
... or Open It. To save an edit, Select the check-mark icon in the lower right-hand corner or Select the X icon in the My Cloud Home mobile app to search for a file. 1. Select the calendar icon at the bottom. On the menu displayed below the selected image, tap the 3-dot icon... to discard the edit. Select the Photos icon from the top menu. 3. Use the various editing tools to search by name, location or object. My Cloud Home / My Cloud Home Duo 15 User Manual File View, Search and Edit 6 File View, Search and Edit Timeline View Follow these steps to add a personal touch. 1. This will...
... or Open It. To save an edit, Select the check-mark icon in the lower right-hand corner or Select the X icon in the My Cloud Home mobile app to search for a file. 1. Select the calendar icon at the bottom. On the menu displayed below the selected image, tap the 3-dot icon... to discard the edit. Select the Photos icon from the top menu. 3. Use the various editing tools to search by name, location or object. My Cloud Home / My Cloud Home Duo 15 User Manual File View, Search and Edit 6 File View, Search and Edit Timeline View Follow these steps to add a personal touch. 1. This will...
User Manual
Page 21
... listed at the bottom of the menu. a. Select the account name listed at the bottom of the current My Cloud Home account, follow these steps: 1. This will open the Change Password window. 5. My Cloud Home / My Cloud Home Duo 16 User Manual This will open the Account Settings. 4. This will highlight the entry so that it can...
... listed at the bottom of the menu. a. Select the account name listed at the bottom of the current My Cloud Home account, follow these steps: 1. This will open the Change Password window. 5. My Cloud Home / My Cloud Home Duo 16 User Manual This will open the Account Settings. 4. This will highlight the entry so that it can...
User Manual
Page 22
... option. 4. When prompted, select either the Cancel or Yes, remove option. 10. Settings 2. My Cloud Home / My Cloud Home Duo 17 User Manual Access the My Cloud Home device with the My Cloud Home mobile app or web app. 2. The Settings window will be requested through email to this My... Cloud Home device. 5. This will open the Invite window. 6. Remove a User Settings - Select the Settings option....
... option. 4. When prompted, select either the Cancel or Yes, remove option. 10. Settings 2. My Cloud Home / My Cloud Home Duo 17 User Manual Access the My Cloud Home device with the My Cloud Home mobile app or web app. 2. The Settings window will be requested through email to this My... Cloud Home device. 5. This will open the Invite window. 6. Remove a User Settings - Select the Settings option....
User Manual
Page 23
... app or web app. 2. The Settings window will open and display information and settings specific to 5.9.0-101. This will display the Device menu. 6. My Cloud Home / My Cloud Home Duo 18 User Manual Select the Settings option. 4. This will expand the Device menu. 6. Change the current Analytics setting by tapping the toggle switch. 8. Select the...
... app or web app. 2. The Settings window will open and display information and settings specific to 5.9.0-101. This will display the Device menu. 6. My Cloud Home / My Cloud Home Duo 18 User Manual Select the Settings option. 4. This will expand the Device menu. 6. Change the current Analytics setting by tapping the toggle switch. 8. Select the...