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..., product replacement (RMA), RMA status, and data recovery information. Knowledge Base-Search by using WD My Cloud EX4 Personal Cloud Storage software. Accessing Online Support Visit our product support website at support.wd.com and choose from these topics: Downloads-Download drivers..., software, and updates for your WD product or software. WD Community-Share your thoughts and connect with WD ...
..., product replacement (RMA), RMA status, and data recovery information. Knowledge Base-Search by using WD My Cloud EX4 Personal Cloud Storage software. Accessing Online Support Visit our product support website at support.wd.com and choose from these topics: Downloads-Download drivers..., software, and updates for your WD product or software. WD Community-Share your thoughts and connect with WD ...
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... 4 Package Contents 5 Pre-installation Instructions 6 Handling Precautions 6 Product Components 7 3 Getting Started 9 Physically Connecting the Device 9 Getting Started Using Online Setup Software 13 Getting Started Without Online Setup Software 18 Accessing Content 18 4 The Dashboard at a Glance 20 Launching the Dashboard 20 Accessing the Dashboard for the First Time 21 The...About Shares 48 6 Backing Up and Retrieving Files 52 About Backups 52 Managing a USB Device and USB Backups 52 Remote Backups 55 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE USER MANUAL TABLE OF CONTENTS -
... 4 Package Contents 5 Pre-installation Instructions 6 Handling Precautions 6 Product Components 7 3 Getting Started 9 Physically Connecting the Device 9 Getting Started Using Online Setup Software 13 Getting Started Without Online Setup Software 18 Accessing Content 18 4 The Dashboard at a Glance 20 Launching the Dashboard 20 Accessing the Dashboard for the First Time 21 The...About Shares 48 6 Backing Up and Retrieving Files 52 About Backups 52 Managing a USB Device and USB Backups 52 Remote Backups 55 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE USER MANUAL TABLE OF CONTENTS -
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System and Software Notes WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 2 USER MANUAL Purchase Date - IMPORTANT USER INFORMATION Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the bottom of the device. - Serial Number - Your WD product information is used for setup and technical support. Model Number -
System and Software Notes WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 2 USER MANUAL Purchase Date - IMPORTANT USER INFORMATION Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the bottom of the device. - Serial Number - Your WD product information is used for setup and technical support. Model Number -
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...Learning Center WD's Online Learning Center provides the latest information, instructions, and software to connected TVs, media players, gaming consoles and other DLNA®/UPnP® devices. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 4 USER MANUAL Integrated energy-saving features - iSCSI target, full-...speed digital life. Features a Twonky 7.2 and a DLNA-certified 1.5 media server. Unlike public clouds, My Cloud EX4 allows you back up data, monitoring device status and more. It's an interactive resource to keep all the features of Apple® Time Machine® backup software ...
...Learning Center WD's Online Learning Center provides the latest information, instructions, and software to connected TVs, media players, gaming consoles and other DLNA®/UPnP® devices. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 4 USER MANUAL Integrated energy-saving features - iSCSI target, full-...speed digital life. Features a Twonky 7.2 and a DLNA-certified 1.5 media server. Unlike public clouds, My Cloud EX4 allows you back up data, monitoring device status and more. It's an interactive resource to keep all the features of Apple® Time Machine® backup software ...
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...61550; Router/switch (Gigabit recommended to maximize performance.) Internet Broadband Internet connection is required for initial setup and software downloads, as well as for your device to become unresponsive. Handling Precautions WD products are precision instruments and must be ... devices such as a portable device. Do not remove all four data drives at the same time. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 6 USER MANUAL Observe the following precautions when unpacking and installing your device to obtain maximum efficiency. Pre-installation Instructions Before...
...61550; Router/switch (Gigabit recommended to maximize performance.) Internet Broadband Internet connection is required for initial setup and software downloads, as well as for your device to become unresponsive. Handling Precautions WD products are precision instruments and must be ... devices such as a portable device. Do not remove all four data drives at the same time. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 6 USER MANUAL Observe the following precautions when unpacking and installing your device to obtain maximum efficiency. Pre-installation Instructions Before...
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... the device, see "Utilities" on the front of the unit prior to connecting your device to set up the WD My Cloud EX4 Personal Cloud Storage device -- GETTING STARTED 3 Getting Started Physically Connecting the Device Getting Started Using Online Setup Software Getting Started Without Online Setup Software Accessing Content It's easy to turn a solid Blue.
... the device, see "Utilities" on the front of the unit prior to connecting your device to set up the WD My Cloud EX4 Personal Cloud Storage device -- GETTING STARTED 3 Getting Started Physically Connecting the Device Getting Started Using Online Setup Software Getting Started Without Online Setup Software Accessing Content It's easy to turn a solid Blue.
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WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 11 USER MANUAL Flashing Power Up Blue Power Up (degraded) Red Solid Flashing Software/firmware update White (may look somewhat violet) Solid State Description Device is inactive or in a power down (off ) Blue Appearance ------- Device is... Panel Power LED The following table describes the front panel power LED behavior. Device is currently being updated. GETTING STARTED The WD My Cloud EX4 device allows you to scroll though the various informational messages on your alerts, see "Managing Alerts" on page 31. For information on managing...
WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 11 USER MANUAL Flashing Power Up Blue Power Up (degraded) Red Solid Flashing Software/firmware update White (may look somewhat violet) Solid State Description Device is inactive or in a power down (off ) Blue Appearance ------- Device is... Panel Power LED The following table describes the front panel power LED behavior. Device is currently being updated. GETTING STARTED The WD My Cloud EX4 device allows you to scroll though the various informational messages on your alerts, see "Managing Alerts" on page 31. For information on managing...
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... the Welcome to set up your device. 1. Click WD My Cloud EX4 to your home or small office network. Open a web browser. GETTING STARTED Getting Started Using Online Setup Software The online setup software walks you through the steps necessary to easily connect your device to... display the download page: WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 13 USER MANUAL The online setup software is available from WD's Online Learning Center ...
... the Welcome to set up your device. 1. Click WD My Cloud EX4 to your home or small office network. Open a web browser. GETTING STARTED Getting Started Using Online Setup Software The online setup software walks you through the steps necessary to easily connect your device to... display the download page: WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 13 USER MANUAL The online setup software is available from WD's Online Learning Center ...
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... files, then double-click Setup.exe (Windows) or WD My Cloud EX4 Personal Cloud Storage Setup.dmg (Mac) to download setup software for a different operating system, select your operating system (OS). Click Get Started. 7. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 14 USER MANUAL Access your computer. 5. The Getting Started ... menu at the top of the License Agreement" check box and click Next. Click the Download Setup Software button. Read the Western Digital License Agreement that displays, then select the "I accept the terms of the page before selecting the Download Setup...
... files, then double-click Setup.exe (Windows) or WD My Cloud EX4 Personal Cloud Storage Setup.dmg (Mac) to download setup software for a different operating system, select your operating system (OS). Click Get Started. 7. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 14 USER MANUAL Access your computer. 5. The Getting Started ... menu at the top of the License Agreement" check box and click Next. Click the Download Setup Software button. Read the Western Digital License Agreement that displays, then select the "I accept the terms of the page before selecting the Download Setup...
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... your device is solid blue, click Next. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 15 USER MANUAL Select your software. When the LED on page 16. The software checks your device then begins installing your WD My Cloud EX4 device and click Next. 4. The software discovers your WD My Cloud EX4 device is not detected, continue to ensure that the...
... your device is solid blue, click Next. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 15 USER MANUAL Select your software. When the LED on page 16. The software checks your device then begins installing your WD My Cloud EX4 device and click Next. 4. The software discovers your WD My Cloud EX4 device is not detected, continue to ensure that the...
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...In the left pane, click Network. 4. Click >Computer >Network>WDMYCLOUDEX4 and, if required, enter your network (router) credentials. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 18 USER MANUAL On the Windows 8 Start page, type Computer 2. Note: This manual uses the term shares and folders interchangeably. You ... USB, Remote, Internal, and Cloud backup (see "Connecting the Device to your Network" on page 15), use the online setup software to get started, you can now drag and drop files into (and from) the shared media folders using the WD My Cloud EX4 device's dashboard. (See "The...
...In the left pane, click Network. 4. Click >Computer >Network>WDMYCLOUDEX4 and, if required, enter your network (router) credentials. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 18 USER MANUAL On the Windows 8 Start page, type Computer 2. Note: This manual uses the term shares and folders interchangeably. You ... USB, Remote, Internal, and Cloud backup (see "Connecting the Device to your Network" on page 15), use the online setup software to get started, you can now drag and drop files into (and from) the shared media folders using the WD My Cloud EX4 device's dashboard. (See "The...
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If presented with an authorization page, select Guest, and then click Connect to display the subfolders: Shared Music, Shared Pictures, Shared Videos, and Software. You can now drag and drop files into the shared folders using Finder: 4. If you want to alias (e.g., Shared Music), and then... shared drive icon permanently on your desktop, create an alias. In Windows Explorer, under the shared items in the future: 1. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 19 USER MANUAL Select the desired letter from the menu. 3. GETTING STARTED If you want the alias to appear. Click the item ...
If presented with an authorization page, select Guest, and then click Connect to display the subfolders: Shared Music, Shared Pictures, Shared Videos, and Software. You can now drag and drop files into the shared folders using Finder: 4. If you want to alias (e.g., Shared Music), and then... shared drive icon permanently on your desktop, create an alias. In Windows Explorer, under the shared items in the future: 1. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 19 USER MANUAL Select the desired letter from the menu. 3. GETTING STARTED If you want the alias to appear. Click the item ...
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In the address field, type http://wd.com/setup/wdmycloudex4 to display the Welcome to Downloads. In the Software Downloads area, click Go to the Learning Center page: 3. Click WD My Cloud EX4 to display the download page: 4. Open a web browser. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 96 USER MANUAL ACCESSING YOUR CLOUD REMOTELY Installing WD My Cloud Desktop Windows 1. For browser requirements, see "Web Browsers" on page 6. 2.
In the address field, type http://wd.com/setup/wdmycloudex4 to display the Welcome to Downloads. In the Software Downloads area, click Go to the Learning Center page: 3. Click WD My Cloud EX4 to display the download page: 4. Open a web browser. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 96 USER MANUAL ACCESSING YOUR CLOUD REMOTELY Installing WD My Cloud Desktop Windows 1. For browser requirements, see "Web Browsers" on page 6. 2.
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ACCESSING YOUR CLOUD REMOTELY 5. The setup software downloads to your downloaded files, then double-click wdmycloud.exe (Windows) 7. Read the WD License Agreement, then click I accept the terms of the License Agreement. 9. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 97 USER MANUAL Click Next. Select a language from the pull-down menu, then click OK. 8. Access your computer. 6. In the WD My Cloud for desktop area, click Download.
ACCESSING YOUR CLOUD REMOTELY 5. The setup software downloads to your downloaded files, then double-click wdmycloud.exe (Windows) 7. Read the WD License Agreement, then click I accept the terms of the License Agreement. 9. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 97 USER MANUAL Click Next. Select a language from the pull-down menu, then click OK. 8. Access your computer. 6. In the WD My Cloud for desktop area, click Download.
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Read the Apple License Agreement, then click I accept the terms of the License Agreement. 11. Click Install. Read the Apple Software License Agreement, than click Agree. Once the installation is complete, click Done to install Java SE6 runtime, click Install. If a warning screen displays, click Open. 3. Complete Steps 1 - 5 above. 2. Click Downloads and select WD My Cloud Installer. If asked to close the WD My Cloud installer. ACCESSING YOUR CLOUD REMOTELY 10. Installation begins. 12. Mac 1. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 98 USER MANUAL
Read the Apple License Agreement, then click I accept the terms of the License Agreement. 11. Click Install. Read the Apple Software License Agreement, than click Agree. Once the installation is complete, click Done to install Java SE6 runtime, click Install. If a warning screen displays, click Open. 3. Complete Steps 1 - 5 above. 2. Click Downloads and select WD My Cloud Installer. If asked to close the WD My Cloud installer. ACCESSING YOUR CLOUD REMOTELY 10. Installation begins. 12. Mac 1. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 98 USER MANUAL
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... WD My Cloud 2. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 99 USER MANUAL Double-click the WD My Cloud Desktop icon to close the WD My Cloud installer. IF you 've installed the WD My Cloud Desktop application, use the following steps to launch from the pull-down menu ACCESSING YOUR CLOUD REMOTELY 5. Windows 8 1. 4. Read the WD Software License...
... WD My Cloud 2. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 99 USER MANUAL Double-click the WD My Cloud Desktop icon to close the WD My Cloud installer. IF you 've installed the WD My Cloud Desktop application, use the following steps to launch from the pull-down menu ACCESSING YOUR CLOUD REMOTELY 5. Windows 8 1. 4. Read the WD Software License...
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...an update on the WD website from the pull-down menus. 3. This area also displays the current version of ensuring the WD My Cloud EX4 firmware is completed. Review the Update Firmware screen, then click OK. Once saved, your system when the update is current. If ... area. Since a reboot will automatically install and prompt you for available software updates and install them automatically. To enable Auto Update, click the toggle button . 2. CONFIGURING SETTINGS Auto Update Auto Update allows you to schedule your the WD My Cloud EX4 device to conveniently check for a reboot.
...an update on the WD website from the pull-down menus. 3. This area also displays the current version of ensuring the WD My Cloud EX4 firmware is completed. Review the Update Firmware screen, then click OK. Once saved, your system when the update is current. If ... area. Since a reboot will automatically install and prompt you for available software updates and install them automatically. To enable Auto Update, click the toggle button . 2. CONFIGURING SETTINGS Auto Update Auto Update allows you to schedule your the WD My Cloud EX4 device to conveniently check for a reboot.
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... select a download method, click the To download files to the WD My Cloude EX4 device from your desktop and mobile apps. Downloads The Downloads page allows you to access the software necessary to gain access to your location, enter the information required for each download and ...applications page, click the plus sign . WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 142 USER MANUAL APPENDIX Quick Status The Quick Status...
... select a download method, click the To download files to the WD My Cloude EX4 device from your desktop and mobile apps. Downloads The Downloads page allows you to access the software necessary to gain access to your location, enter the information required for each download and ...applications page, click the plus sign . WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 142 USER MANUAL APPENDIX Quick Status The Quick Status...
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... 122 system 26 G Diagnostics Panel 26 general settings 110 disabling accessing 111 an iSCSI target 74 Active Directory settings 118 DLNA 103 cloud access 113 iTunes 105 device profile 111 Disk Status distributed file system settings 117 about 81 energy saver settings 115 dismissing a system...Started with Online Setup Software 13 without Online Setup Software 18 group quota rules 43 groups 43 about 44 adding 45 assigning a user 43 assigning quotas to 47 assigning share access 46 editing settings 46 quota rules 43 removing 47 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 160 USER ...
... 122 system 26 G Diagnostics Panel 26 general settings 110 disabling accessing 111 an iSCSI target 74 Active Directory settings 118 DLNA 103 cloud access 113 iTunes 105 device profile 111 Disk Status distributed file system settings 117 about 81 energy saver settings 115 dismissing a system...Started with Online Setup Software 13 without Online Setup Software 18 group quota rules 43 groups 43 about 44 adding 45 assigning a user 43 assigning quotas to 47 assigning share access 46 editing settings 46 quota rules 43 removing 47 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 160 USER ...
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...iSCSI iSNS Client enabling 75 iSCSI roles 72 iSCSI target creating 73 L LAN configuration 120 requirements 6 language and clock settings 112 launching WD My Cloud Desktop 99 LCD 115 LED 115 description 11 Link Aggregation 121 AFP Service 122 Dynamic DNS 123 FTP Access 122 Jumbo Frames 121 Link Speed...74 ISO Images creating 126 ISO Mounting 125 ISO Shares creating 127 deleting 129 modifying 129 viewing 128 M Mac software folder 19 Mac backup 116 managing alerts 31 apps 83 USB backups 52 users 35 manually adding an app 85 media adding 106 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 161 USER MANUAL
...iSCSI iSNS Client enabling 75 iSCSI roles 72 iSCSI target creating 73 L LAN configuration 120 requirements 6 language and clock settings 112 launching WD My Cloud Desktop 99 LCD 115 LED 115 description 11 Link Aggregation 121 AFP Service 122 Dynamic DNS 123 FTP Access 122 Jumbo Frames 121 Link Speed...74 ISO Images creating 126 ISO Mounting 125 ISO Shares creating 127 deleting 129 modifying 129 viewing 128 M Mac software folder 19 Mac backup 116 managing alerts 31 apps 83 USB backups 52 users 35 manually adding an app 85 media adding 106 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 161 USER MANUAL