Quick Install Guide
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Client Computers 2 3 4 http://wd.com/setup/wdmycloudEX4 OR Mobile Devices 2 3 4 192.168.x.xxx http://wdmycloudEX4 http://wdmycloudEX4.local * WD My Cloud EX4 and wireless device must be Wi-Fi® connected to the same network.
Client Computers 2 3 4 http://wd.com/setup/wdmycloudEX4 OR Mobile Devices 2 3 4 192.168.x.xxx http://wdmycloudEX4 http://wdmycloudEX4.local * WD My Cloud EX4 and wireless device must be Wi-Fi® connected to the same network.
User Manual
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...other WD users. Online Learning Center - E-mail support is free for support have your personal cloud storage device (http://www.wd.com/setup). Contacting WD Technical Support When contacting WD for the entire warranty period and our extensive knowledge base is ...Services-Get warranty, product replacement (RMA), RMA status, and data recovery information. Knowledge Base-Search by using WD My Cloud EX4 Personal Cloud Storage software. Most technical support questions can easily register your drive online at http://support.wd.com. Start here to get the ...
...other WD users. Online Learning Center - E-mail support is free for support have your personal cloud storage device (http://www.wd.com/setup). Contacting WD Technical Support When contacting WD for the entire warranty period and our extensive knowledge base is ...Services-Get warranty, product replacement (RMA), RMA status, and data recovery information. Knowledge Base-Search by using WD My Cloud EX4 Personal Cloud Storage software. Most technical support questions can easily register your drive online at http://support.wd.com. Start here to get the ...
User Manual
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... Center 4 Package Contents 5 Pre-installation Instructions 6 Handling Precautions 6 Product Components 7 3 Getting Started 9 Physically Connecting the Device 9 Getting Started Using Online Setup Software 13 Getting Started Without Online Setup Software 18 Accessing Content 18 4 The Dashboard at a Glance 20 Launching the Dashboard 20 Accessing the Dashboard for the First Time 21... Shares 48 6 Backing Up and Retrieving Files 52 About Backups 52 Managing a USB Device and USB Backups 52 Remote Backups 55 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE USER MANUAL TABLE OF CONTENTS - i
... Center 4 Package Contents 5 Pre-installation Instructions 6 Handling Precautions 6 Product Components 7 3 Getting Started 9 Physically Connecting the Device 9 Getting Started Using Online Setup Software 13 Getting Started Without Online Setup Software 18 Accessing Content 18 4 The Dashboard at a Glance 20 Launching the Dashboard 20 Accessing the Dashboard for the First Time 21... Shares 48 6 Backing Up and Retrieving Files 52 About Backups 52 Managing a USB Device and USB Backups 52 Remote Backups 55 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE USER MANUAL TABLE OF CONTENTS - i
User Manual
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iii Appendix B: Joomla Setup Guide 144 Appendix C: phpBB Setup Guide 148 Appendix D: Supported RAID Modes 153 Appendix E: RAID Migrations 153 Appendix F: Safe Mode Firmware Update Procedures 154 13 Regulatory and Warranty Information 155 Regulatory Compliance 155 Warranty Information (All Regions Except Australia/New Zealand) 156 Warranty Information (Australia/New Zealand only 157 14 Index 159 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE USER MANUAL TABLE OF CONTENTS -
iii Appendix B: Joomla Setup Guide 144 Appendix C: phpBB Setup Guide 148 Appendix D: Supported RAID Modes 153 Appendix E: RAID Migrations 153 Appendix F: Safe Mode Firmware Update Procedures 154 13 Regulatory and Warranty Information 155 Regulatory Compliance 155 Warranty Information (All Regions Except Australia/New Zealand) 156 Warranty Information (Australia/New Zealand only 157 14 Index 159 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE USER MANUAL TABLE OF CONTENTS -
User Manual
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Purchase Date - Your WD product information is used for setup and technical support. IMPORTANT USER INFORMATION Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the bottom of the device. - System and Software Notes WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 2 USER MANUAL Model Number - Serial Number -
Purchase Date - Your WD product information is used for setup and technical support. IMPORTANT USER INFORMATION Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the bottom of the device. - System and Software Notes WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 2 USER MANUAL Model Number - Serial Number -
User Manual
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... storage product: Do not drop or jolt the device. Do not move the device while it in a location that is required for initial setup and software downloads, as well as for your device to obtain maximum efficiency. Place it is powered on supported Windows and Mac computers Local Network... later on . Do not use this product as a portable device. Do not remove all four data drives at the same time. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 6 USER MANUAL
... storage product: Do not drop or jolt the device. Do not move the device while it in a location that is required for initial setup and software downloads, as well as for your device to obtain maximum efficiency. Place it is powered on supported Windows and Mac computers Local Network... later on . Do not use this product as a portable device. Do not remove all four data drives at the same time. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 6 USER MANUAL
User Manual
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... Using Online Setup Software Getting Started Without Online Setup Software Accessing Content It's easy to do is unpack your device, connect it, and wait for the Power LED on page 131 Physically Connecting the Device Note: Remove the sticker from the back of your device. 3 1 4 2 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 9 ...USER MANUAL all you have to set up the WD My Cloud EX4 Personal Cloud Storage device --
... Using Online Setup Software Getting Started Without Online Setup Software Accessing Content It's easy to do is unpack your device, connect it, and wait for the Power LED on page 131 Physically Connecting the Device Note: Remove the sticker from the back of your device. 3 1 4 2 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 9 ...USER MANUAL all you have to set up the WD My Cloud EX4 Personal Cloud Storage device --
User Manual
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..., use the following steps to display the download page: WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 13 USER MANUAL The online setup software is available from WD's Online Learning Center at http://wd.com/setup/wdmycloudex4. Open a web browser. Use the following steps to download the software necessary to set up your device. In the...
..., use the following steps to display the download page: WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 13 USER MANUAL The online setup software is available from WD's Online Learning Center at http://wd.com/setup/wdmycloudex4. Open a web browser. Use the following steps to download the software necessary to set up your device. In the...
User Manual
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... downloaded files, then double-click Setup.exe (Windows) or WD My Cloud EX4 Personal Cloud Storage Setup.dmg (Mac) to open the setup software. Access your operating system (OS). The Getting Started window displays. 6. Click Get Started. 7. Read the Western Digital License Agreement that displays, then ...select the "I accept the terms of the page before selecting the Download Setup Software button. 4. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 14 USER MANUAL If you'd like to your ...
... downloaded files, then double-click Setup.exe (Windows) or WD My Cloud EX4 Personal Cloud Storage Setup.dmg (Mac) to open the setup software. Access your operating system (OS). The Getting Started window displays. 6. Click Get Started. 7. Read the Western Digital License Agreement that displays, then ...select the "I accept the terms of the page before selecting the Download Setup Software button. 4. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 14 USER MANUAL If you'd like to your ...
User Manual
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...Your name is selected. 2. You have the opportunity to create your personal cloud when you create a user account (see a message saying that the Also register WD My Cloud EX4 with Internet access and from the WD My Cloud desktop application. 1. Optionally, enter your First Name, Last Name, your ... click Next to skip the add an account step, click Next. Check your email to confirm your WD My Cloud EX4 personal cloud device. Once you create your account, you 'd like to display the Setup Complete screen. Click Next. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 16 USER MANUAL
...Your name is selected. 2. You have the opportunity to create your personal cloud when you create a user account (see a message saying that the Also register WD My Cloud EX4 with Internet access and from the WD My Cloud desktop application. 1. Optionally, enter your First Name, Last Name, your ... click Next to skip the add an account step, click Next. Check your email to confirm your WD My Cloud EX4 personal cloud device. Once you create your account, you 'd like to display the Setup Complete screen. Click Next. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 16 USER MANUAL
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...and click Next. - Review the Western Digital License Agreement, then select I accept the terms of the License Agreement, and click Install. Click Yes if you are using a Windows computer, check the desktop to locate the following icons: Opens the My Cloud EX4 Dashboard. When installation is complete,...Finish to locate your desktop icons. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 17 USER MANUAL Review the Apple License Agreement, then select I accept the terms of the Public Share. For Mac computers, check the desktop to close the setup wizard. If you selected the ...
...and click Next. - Review the Western Digital License Agreement, then select I accept the terms of the License Agreement, and click Install. Click Yes if you are using a Windows computer, check the desktop to locate the following icons: Opens the My Cloud EX4 Dashboard. When installation is complete,...Finish to locate your desktop icons. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 17 USER MANUAL Review the Apple License Agreement, then select I accept the terms of the Public Share. For Mac computers, check the desktop to close the setup wizard. If you selected the ...
User Manual
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...see "Connecting the Device to your Network" on page 15), use the online setup software to get started, you can now drag and drop files into (and from it. Configure the device using the WD My Cloud EX4 device's dashboard. (See "The Dashboard at a Glance" on page 52). ...uses the term shares and folders interchangeably. You can still: Use your network (router) credentials. If you 've physically connected your WD My Cloud EX4 device (see "Backing Up and Retrieving Files" on page 20.) Back up from ) the shared media folders using Windows Explorer. 1. Click ...
...see "Connecting the Device to your Network" on page 15), use the online setup software to get started, you can now drag and drop files into (and from it. Configure the device using the WD My Cloud EX4 device's dashboard. (See "The Dashboard at a Glance" on page 52). ...uses the term shares and folders interchangeably. You can still: Use your network (router) credentials. If you 've physically connected your WD My Cloud EX4 device (see "Backing Up and Retrieving Files" on page 20.) Back up from ) the shared media folders using Windows Explorer. 1. Click ...
User Manual
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...; Access Key: Enter the Access Key supplied to create a cloud backup. 1. Click Cloud Backups, if not already selected. 3. Enter a Job Name for your cloud backup, then click Next. 6. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 64 USER MANUAL Click Create. 5. Once your Amazon S3 account is setup, use the following information supplied by Amazon S3. BACKING UP...
...; Access Key: Enter the Access Key supplied to create a cloud backup. 1. Click Cloud Backups, if not already selected. 3. Enter a Job Name for your cloud backup, then click Next. 6. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 64 USER MANUAL Click Create. 5. Once your Amazon S3 account is setup, use the following information supplied by Amazon S3. BACKING UP...
User Manual
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... provides access to logical disks (which can be transmitted over a local area network (LAN) or a wide area network (WAN). WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 72 USER MANUAL The iSCSI target provides storage, similar to a local hard disk drive, but is protected by using iSCSI commands over an... RAID The Auto-Rebuilding option allow you to create and manage iSCSI targets. iSCSI Storage Internet SCSI (iSCSI) is currently setup for your WD My Cloud EX4 device in the usual manner. The encapsulated iSCSI commands and data can be formatted, read, and written in case of ...
... provides access to logical disks (which can be transmitted over a local area network (LAN) or a wide area network (WAN). WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 72 USER MANUAL The iSCSI target provides storage, similar to a local hard disk drive, but is protected by using iSCSI commands over an... RAID The Auto-Rebuilding option allow you to create and manage iSCSI targets. iSCSI Storage Internet SCSI (iSCSI) is currently setup for your WD My Cloud EX4 device in the usual manner. The encapsulated iSCSI commands and data can be formatted, read, and written in case of ...
User Manual
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Open a web browser. In the address field, type http://wd.com/setup/wdmycloudex4 to display the Welcome to display the download page: 4. Click WD My Cloud EX4 to the Learning Center page: 3. In the Software Downloads area, click Go to Downloads. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 96 USER MANUAL For browser requirements, see "Web Browsers" on page 6. 2. ACCESSING YOUR CLOUD REMOTELY Installing WD My Cloud Desktop Windows 1.
Open a web browser. In the address field, type http://wd.com/setup/wdmycloudex4 to display the Welcome to display the download page: 4. Click WD My Cloud EX4 to the Learning Center page: 3. In the Software Downloads area, click Go to Downloads. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 96 USER MANUAL For browser requirements, see "Web Browsers" on page 6. 2. ACCESSING YOUR CLOUD REMOTELY Installing WD My Cloud Desktop Windows 1.
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The setup software downloads to your downloaded files, then double-click wdmycloud.exe (Windows) 7. Select a language from the pull-down menu, then click OK. 8. Access your computer. 6. Read the WD License Agreement, then click I accept the terms of the License Agreement. 9. In the WD My Cloud for desktop area, click Download. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 97 USER MANUAL Click Next. ACCESSING YOUR CLOUD REMOTELY 5.
The setup software downloads to your downloaded files, then double-click wdmycloud.exe (Windows) 7. Select a language from the pull-down menu, then click OK. 8. Access your computer. 6. Read the WD License Agreement, then click I accept the terms of the License Agreement. 9. In the WD My Cloud for desktop area, click Download. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 97 USER MANUAL Click Next. ACCESSING YOUR CLOUD REMOTELY 5.
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... steps to launch from . . . To setup your device does not display on page 89. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 100 USER MANUAL ACCESSING YOUR CLOUD REMOTELY IF you want to access the WD My Cloud Desktop application. 1. Click > All Programs. 2. Select WD My Cloud>WD My Cloud. Select your WD My Cloud EX4 device. If requested, enter...
... steps to launch from . . . To setup your device does not display on page 89. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 100 USER MANUAL ACCESSING YOUR CLOUD REMOTELY IF you want to access the WD My Cloud Desktop application. 1. Click > All Programs. 2. Select WD My Cloud>WD My Cloud. Select your WD My Cloud EX4 device. If requested, enter...
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...PHOTOS, & MUSIC Accessing Your Personal Cloud Using Media Players Now that you have , you can connect the various WD Media Players to your media player to proceed through any initial setup or installation of media players to stream media. BluRay Players - Digital Picture Frames - For details on ... ID 2676 or refer to your home's local network and is connected to your player's user guide for specific instructions. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 107 USER MANUAL Network Music Player DLNA Devices Note: For specific information on . 2. Make sure that your player...
...PHOTOS, & MUSIC Accessing Your Personal Cloud Using Media Players Now that you have , you can connect the various WD Media Players to your media player to proceed through any initial setup or installation of media players to stream media. BluRay Players - Digital Picture Frames - For details on ... ID 2676 or refer to your home's local network and is connected to your player's user guide for specific instructions. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 107 USER MANUAL Network Music Player DLNA Devices Note: For specific information on . 2. Make sure that your player...
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... content on how to set up your router for manual setup. Win XP: Establishes a connection through the two selected ports. See Knowledge Base Answer ID 8526 for information on the WD My Cloud EX4 device). Click Configure to Connected (Relay connection established). 3....turn on access for an individual user, see "Configuring Cloud Access for a User" on cloud access for your applications. Manual: Establishes a connection through ports 80 and 443. Note: By default, the WD My Cloud EX4 device automatically establishes an automatic direct connection between your device...
... content on how to set up your router for manual setup. Win XP: Establishes a connection through the two selected ports. See Knowledge Base Answer ID 8526 for information on the WD My Cloud EX4 device). Click Configure to Connected (Relay connection established). 3....turn on access for an individual user, see "Configuring Cloud Access for a User" on cloud access for your applications. Manual: Establishes a connection through ports 80 and 443. Note: By default, the WD My Cloud EX4 device automatically establishes an automatic direct connection between your device...
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...XP: Click Win XP. 5. Review the information on access to perform administrator functions remotely. 7. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 114 USER MANUAL Click Save. 6. In the Dashboard Cloud Access field, click the toggle button to turn on the screen, then enter and reenter a password for your... account already has a password associated with it, review the Dashboard Cloud Access screen, then click OK. Note: Selecting this option allows you to the Dashboard from the cloud remotely. Example: If you setup your manual HTTP port as 5040, you'd use the following address...
...XP: Click Win XP. 5. Review the information on access to perform administrator functions remotely. 7. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 114 USER MANUAL Click Save. 6. In the Dashboard Cloud Access field, click the toggle button to turn on the screen, then enter and reenter a password for your... account already has a password associated with it, review the Dashboard Cloud Access screen, then click OK. Note: Selecting this option allows you to the Dashboard from the cloud remotely. Example: If you setup your manual HTTP port as 5040, you'd use the following address...