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...Software 13 Getting Started Without Online Setup Software 18 Accessing Content 18 4 The Dashboard at a Glance 20 Launching the Dashboard 20 Accessing the Dashboard for the First Time 21 The Dashboard Home Page 23 Obtaining Customer Support 33 Common Tasks 34 5 Managing Users, ...Groups and Shares 35 About Users 35 About Groups 44 About Shares 48 6 Backing Up and Retrieving Files 52 About Backups 52 Managing a USB Device and USB Backups 52 Remote Backups 55 WD MY CLOUD EX4 PERSONAL CLOUD...
...Software 13 Getting Started Without Online Setup Software 18 Accessing Content 18 4 The Dashboard at a Glance 20 Launching the Dashboard 20 Accessing the Dashboard for the First Time 21 The Dashboard Home Page 23 Obtaining Customer Support 33 Common Tasks 34 5 Managing Users, ...Groups and Shares 35 About Users 35 About Groups 44 About Shares 48 6 Backing Up and Retrieving Files 52 About Backups 52 Managing a USB Device and USB Backups 52 Remote Backups 55 WD MY CLOUD EX4 PERSONAL CLOUD...
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...manual provides step-by a two-year warranty, My Cloud EX4 is a high-performance, four-bay NAS for your NAS - Choose RAID 0, 1, 5, 10 or select from spanning and JBOD modes for shared storage on My Cloud EX4 status. A powerful dashboard and LCD display means your system is always under ...your drives, manage users and utilize energy-saving features. With WD's My Cloud mobile and desktop apps, you can be downloaded from http://products...
...manual provides step-by a two-year warranty, My Cloud EX4 is a high-performance, four-bay NAS for your NAS - Choose RAID 0, 1, 5, 10 or select from spanning and JBOD modes for shared storage on My Cloud EX4 status. A powerful dashboard and LCD display means your system is always under ...your drives, manage users and utilize energy-saving features. With WD's My Cloud mobile and desktop apps, you can be downloaded from http://products...
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... 11 USER MANUAL Firmware is powering on the LCD screen as well as the Alert icon and window within the WD My Cloud EX4 Dashboard. For information on managing your device by pressing the scroll buttons: Alerts When an alert occurs, the alert message displays on or in a power up ...but the volume is powered up (on page 31. Device is currently being updated. GETTING STARTED The WD My Cloud EX4 device allows you to scroll though the various informational messages on your alerts, see "Managing Alerts" on ) state. State Power Down Powering Up Color Black...
... 11 USER MANUAL Firmware is powering on the LCD screen as well as the Alert icon and window within the WD My Cloud EX4 Dashboard. For information on managing your device by pressing the scroll buttons: Alerts When an alert occurs, the alert message displays on or in a power up ...but the volume is powered up (on page 31. Device is currently being updated. GETTING STARTED The WD My Cloud EX4 device allows you to scroll though the various informational messages on your alerts, see "Managing Alerts" on ) state. State Power Down Powering Up Color Black...
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... contents of the License Agreement, and click Install. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 17 USER MANUAL Review the Western Digital License Agreement, then select I accept the terms of the Public Share. Opens the My Cloud application. GETTING STARTED Note: You may need to check your ... box. Select (default) or clear the Recommended: Automatically update My Cloud whenever new firmware becomes available check box. 5. Click Finish to locate the following icons: Opens the My Cloud EX4 Dashboard. Desktop Icons If you are using a Windows computer, check the desktop to ...
... contents of the License Agreement, and click Install. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 17 USER MANUAL Review the Western Digital License Agreement, then select I accept the terms of the Public Share. Opens the My Cloud application. GETTING STARTED Note: You may need to check your ... box. Select (default) or clear the Recommended: Automatically update My Cloud whenever new firmware becomes available check box. 5. Click Finish to locate the following icons: Opens the My Cloud EX4 Dashboard. Desktop Icons If you are using a Windows computer, check the desktop to ...
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...Retrieving Files" on page 15), use the online setup software to get started, you can still: Use your WD My Cloud EX4 personal cloud storage device as an external hard drive, dragging and dropping files to display the Shared Music, Shared Pictures, and Shared Videos subfolders....or an attached USB drive. Double-click the Public folder to and from it. Configure the device using the WD My Cloud EX4 device's dashboard. (See "The Dashboard at a Glance" on page 20.) Back up from ) the shared media folders using Windows Explorer. 1. GETTING STARTED Getting...
...Retrieving Files" on page 15), use the online setup software to get started, you can still: Use your WD My Cloud EX4 personal cloud storage device as an external hard drive, dragging and dropping files to display the Shared Music, Shared Pictures, and Shared Videos subfolders....or an attached USB drive. Double-click the Public folder to and from it. Configure the device using the WD My Cloud EX4 device's dashboard. (See "The Dashboard at a Glance" on page 20.) Back up from ) the shared media folders using Windows Explorer. 1. GETTING STARTED Getting...
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...to launch from the resulting menu. 1. https://.local (Mac) (Example: https://wdmycloudex4.local) 2. Press the scroll bar to launch the WD My Cloud EX4 Dashboard. On the Start page, type Computer 2. In the left pane, click Network. 4. Double-click the device, or right-click and select View ... up user accounts and restrict access to the files on your WD My Cloud EX4 device, set up folders for the First Time The Dashboard Home Page Obtaining Customer Support Common Tasks Use the WD My Cloud EX4 dashboard to configure settings and to manage the device as necessary. 2. Click Computer...
...to launch from the resulting menu. 1. https://.local (Mac) (Example: https://wdmycloudex4.local) 2. Press the scroll bar to launch the WD My Cloud EX4 Dashboard. On the Start page, type Computer 2. In the left pane, click Network. 4. Double-click the device, or right-click and select View ... up user accounts and restrict access to the files on your WD My Cloud EX4 device, set up folders for the First Time The Dashboard Home Page Obtaining Customer Support Common Tasks Use the WD My Cloud EX4 dashboard to configure settings and to manage the device as necessary. 2. Click Computer...
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... A GLANCE IF you initially access the WD My Cloud EX4 Dashboard. Double-click the WD My Cloud EX4 device on the network. Open a browser. 2. Select a language from . . . Accessing the Dashboard for the First Time Use the following steps when you want to the WD End User License Agreement check box. 4. Click the WD End User ...
... A GLANCE IF you initially access the WD My Cloud EX4 Dashboard. Double-click the WD My Cloud EX4 device on the network. Open a browser. 2. Select a language from . . . Accessing the Dashboard for the First Time Use the following steps when you want to the WD End User License Agreement check box. 4. Click the WD End User ...
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...Click Finish. THE DASHBOARD AT A GLANCE 5. Enter your First Name, Last Name, and Email address to create an admin login for your WD My Cloud EX4 device, then click Save. If you'd like to receive continuous product support check box. 8. Click Next. 7. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 22 USER...information on the screen. Click the Automatically update device firmware when available check box. Click the Register the WD My Cloud EX4 device to add additional users, enter the User Name, First Name, Last Name, and Email address of the additional users, then click ...
...Click Finish. THE DASHBOARD AT A GLANCE 5. Enter your First Name, Last Name, and Email address to create an admin login for your WD My Cloud EX4 device, then click Save. If you'd like to receive continuous product support check box. 8. Click Next. 7. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 22 USER...information on the screen. Click the Automatically update device firmware when available check box. Click the Register the WD My Cloud EX4 device to add additional users, enter the User Name, First Name, Last Name, and Email address of the additional users, then click ...
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...the device's main functions and links for updating settings. Click to display a menu of ways of USB devices found. THE DASHBOARD AT A GLANCE The Dashboard Home Page The WD My Cloud EX4 Home page has an information bar at the top right, an icon bar across the page, and an instant overview of... the status of the device's main functions and links for updating settings WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 23 USER MANUAL Information...
...the device's main functions and links for updating settings. Click to display a menu of ways of USB devices found. THE DASHBOARD AT A GLANCE The Dashboard Home Page The WD My Cloud EX4 Home page has an information bar at the top right, an icon bar across the page, and an instant overview of... the status of the device's main functions and links for updating settings WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 23 USER MANUAL Information...
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... allow you to use your WD My Cloud EX4 device, • an Cloud backup site. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 24 USER MANUAL Configure advanced settings for your data. Icon Name Users Shares Cloud Access Backups Storage Apps Settings THE DASHBOARD AT A GLANCE Actions Create, change , and remove remote cloud access to particular shares.Monitor remote access...
... allow you to use your WD My Cloud EX4 device, • an Cloud backup site. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 24 USER MANUAL Configure advanced settings for your data. Icon Name Users Shares Cloud Access Backups Storage Apps Settings THE DASHBOARD AT A GLANCE Actions Create, change , and remove remote cloud access to particular shares.Monitor remote access...
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Capacity The Capacity panel displays the amount of the drive's capacity: 2. To return to the most necessary tasks. To see detailed information, click the arrow in the lower right to display the current usage of free storage left on the Home Page The main body of the Home page shows the status of the device and its functions and provides shortcuts to the Home page, click Close. THE DASHBOARD AT A GLANCE Viewing Device Status and Making Updates on your WD My Cloud EX4 device. 1. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 25 USER MANUAL
Capacity The Capacity panel displays the amount of the drive's capacity: 2. To return to the most necessary tasks. To see detailed information, click the arrow in the lower right to display the current usage of free storage left on the Home Page The main body of the Home page shows the status of the device and its functions and provides shortcuts to the Home page, click Close. THE DASHBOARD AT A GLANCE Viewing Device Status and Making Updates on your WD My Cloud EX4 device. 1. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 25 USER MANUAL
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... USER MANUAL To see details about the status of system components, click the arrow on the right side of firmware loaded on your WD My Cloud EX4 device. Firmware The Firmware panel displays the current version of the panel. 2. A green check mark indicates that your firmware and, informs you ...displays a snapshot of the system's components and identifying the overall health of your firmware is up-to the Home page, click Close. THE DASHBOARD AT A GLANCE Device The Device section identifies the overall health of the system, indicates the current version of the WD My Cloud EX4 device. 1.
... USER MANUAL To see details about the status of system components, click the arrow on the right side of firmware loaded on your WD My Cloud EX4 device. Firmware The Firmware panel displays the current version of the panel. 2. A green check mark indicates that your firmware and, informs you ...displays a snapshot of the system's components and identifying the overall health of your firmware is up-to the Home page, click Close. THE DASHBOARD AT A GLANCE Device The Device section identifies the overall health of the system, indicates the current version of the WD My Cloud EX4 device. 1.
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... Network Activity panel displays the system activities and processes that are running on updating your WD My Cloud EX4 device. At a glance, you can see "Firmware Update" on page 136 for information on your WD My Cloud EX4 device, click arrow in the lower right of the panel to display firmware availability: If... panel to the Home page, click OK or Cancel. To view a list of the firmware is available, see the network, CPU, and RAM activity. 1. THE DASHBOARD AT A GLANCE 1. Note: If new firmware is available, click the arrow on your WD My Cloud EX4 device.
... Network Activity panel displays the system activities and processes that are running on updating your WD My Cloud EX4 device. At a glance, you can see "Firmware Update" on page 136 for information on your WD My Cloud EX4 device, click arrow in the lower right of the panel to display firmware availability: If... panel to the Home page, click OK or Cancel. To view a list of the firmware is available, see the network, CPU, and RAM activity. 1. THE DASHBOARD AT A GLANCE 1. Note: If new firmware is available, click the arrow on your WD My Cloud EX4 device.
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... to return to the Device Activity pane. Click Close to return to the Device Activity pane. Click Back to return to the Home page. THE DASHBOARD AT A GLANCE CPU: Click the right arrow to view the network activity. Click Close to return to the Home page. Network: Click the... the Device Activity pane. Click Close to return to the Home page. Memory: Click the right arrow to view the Memory activity. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 28 USER MANUAL
... to return to the Device Activity pane. Click Close to return to the Device Activity pane. Click Back to return to the Home page. THE DASHBOARD AT A GLANCE CPU: Click the right arrow to view the network activity. Click Close to return to the Home page. Network: Click the... the Device Activity pane. Click Close to return to the Home page. Memory: Click the right arrow to view the Memory activity. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 28 USER MANUAL
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....com. To generate an activation code, click the Get Code button. 3. THE DASHBOARD AT A GLANCE Cloud Devices The Cloud Devices panel displays the number of the panel: Note: When you enter the email address on how to use the WD My Cloud EX4 device. 1. Follow the page instructions to connect your tablet or mobile device...
....com. To generate an activation code, click the Get Code button. 3. THE DASHBOARD AT A GLANCE Cloud Devices The Cloud Devices panel displays the number of the panel: Note: When you enter the email address on how to use the WD My Cloud EX4 device. 1. Follow the page instructions to connect your tablet or mobile device...
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Enter the Quota Amount, or leave the values blank for unlimited space, then click Save. Click Next. 4. You've added a new user. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 30 USER MANUAL To assign a password, click the toggle button , enter a password, then confirm your WD My Cloud EX4 device. To assign a group to the new user, click the check box next to a group, then click Next. 5. Enter the required information and click Next. Apps The Apps panel displays the apps currently installed on your password. THE DASHBOARD AT A GLANCE 3. 2.
Enter the Quota Amount, or leave the values blank for unlimited space, then click Save. Click Next. 4. You've added a new user. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 30 USER MANUAL To assign a password, click the toggle button , enter a password, then confirm your WD My Cloud EX4 device. To assign a group to the new user, click the check box next to a group, then click Next. 5. Enter the required information and click Next. Apps The Apps panel displays the apps currently installed on your password. THE DASHBOARD AT A GLANCE 3. 2.
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... app, see "Managing Apps on the WD My Cloud EX4" on page 83. 2. Managing Alerts Alerts display system messages containing pertinent information about the status of the panel to the Home page, click Close. THE DASHBOARD AT A GLANCE 1. Critical This alert is presents ... of Alert Informational Description Informational alerts keep you updated on the WD My Cloud EX4 device Dashboard in the lower right of your device and on non-vital system information. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 31 USER MANUAL Example: Reboot Required Warning Warnings presents a condition that...
... app, see "Managing Apps on the WD My Cloud EX4" on page 83. 2. Managing Alerts Alerts display system messages containing pertinent information about the status of the panel to the Home page, click Close. THE DASHBOARD AT A GLANCE 1. Critical This alert is presents ... of Alert Informational Description Informational alerts keep you updated on the WD My Cloud EX4 device Dashboard in the lower right of your device and on non-vital system information. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 31 USER MANUAL Example: Reboot Required Warning Warnings presents a condition that...
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... A GLANCE Viewing Alert Details 1. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 32 USER MANUAL On the Dashboard, click the Alert icon in the upper right corner. 2. Select the delete icon next to the alert you 'd like to review details for all alerts, ... the alert you 'd like to view from the Alert list or click View All to dismiss. To dismiss all of your alerts. 3. On the Dashboard, click the Alert icon in the upper right corner. 2. Dismissing an Alert 1. Review the selected alert, then click Close.
... A GLANCE Viewing Alert Details 1. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 32 USER MANUAL On the Dashboard, click the Alert icon in the upper right corner. 2. Select the delete icon next to the alert you 'd like to review details for all alerts, ... the alert you 'd like to view from the Alert list or click View All to dismiss. To dismiss all of your alerts. 3. On the Dashboard, click the Alert icon in the upper right corner. 2. Dismissing an Alert 1. Review the selected alert, then click Close.
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... Saving a System Report In the Create and Save System Report section: 1. This saves the file to your WD My Cloud EX4 device with the WD My Cloud EX4 device, WD Technical Support will need information about your device info and request support: Run a system report and...are two ways in which you can get your WD My Cloud EX4 device to display the Help menu. 2. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 33 USER MANUAL Requesting Automatic Support In the Request Automated Customer Support section: 1. THE DASHBOARD AT A GLANCE Obtaining Customer Support To open the Support page...
... Saving a System Report In the Create and Save System Report section: 1. This saves the file to your WD My Cloud EX4 device with the WD My Cloud EX4 device, WD Technical Support will need information about your device info and request support: Run a system report and...are two ways in which you can get your WD My Cloud EX4 device to display the Help menu. 2. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 33 USER MANUAL Requesting Automatic Support In the Request Automated Customer Support section: 1. THE DASHBOARD AT A GLANCE Obtaining Customer Support To open the Support page...
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... and iTunes page 103 Use media servers page 101 Update firmware page 137 Shut down or reboot the WD My Cloud EX4 device page 133 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 34 USER MANUAL THE DASHBOARD AT A GLANCE Common Tasks The next few chapters step you want to share with) page 88 Download WD mobile...
... and iTunes page 103 Use media servers page 101 Update firmware page 137 Shut down or reboot the WD My Cloud EX4 device page 133 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 34 USER MANUAL THE DASHBOARD AT A GLANCE Common Tasks The next few chapters step you want to share with) page 88 Download WD mobile...