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...WD product to get the most out of your personal cloud storage device (http://www.wd.com/setup). If the answer is available 24/7. Contacting WD Technical Support When contacting WD for your WD product or software. WD Community-Share your WD product serial ...RMA Services-Get warranty, product replacement (RMA), RMA status, and data recovery information. Knowledge Base-Search by using WD My Cloud EX2 personal cloud storage software. Your product includes 30 days of your product online at http://register.wd.com. WD Service and Support Should you encounter any problem...
...WD product to get the most out of your personal cloud storage device (http://www.wd.com/setup). If the answer is available 24/7. Contacting WD Technical Support When contacting WD for your WD product or software. WD Community-Share your WD product serial ...RMA Services-Get warranty, product replacement (RMA), RMA status, and data recovery information. Knowledge Base-Search by using WD My Cloud EX2 personal cloud storage software. Your product includes 30 days of your product online at http://register.wd.com. WD Service and Support Should you encounter any problem...
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... in the Driveless Model 9 Physically Connecting the Device 11 Getting Started Using Online Setup Software 13 Getting Started Without Online Setup Software 19 Accessing Content 19 4 Accessing Your Cloud Remotely 21 Enabling Cloud Access for the WD My Cloud EX2 Device 21 Configuring Cloud Access for a User 21 Mobilizing Your Files with iOS and Android Mobile Apps... Obtaining Customer Support 63 Common Tasks 65 7 Backing Up and Retrieving Files 66 About Backups 66 Managing a USB Device and USB Backups 66 WD MY CLOUD EX2 PERSONAL CLOUD STORAGE i USER MANUAL
... in the Driveless Model 9 Physically Connecting the Device 11 Getting Started Using Online Setup Software 13 Getting Started Without Online Setup Software 19 Accessing Content 19 4 Accessing Your Cloud Remotely 21 Enabling Cloud Access for the WD My Cloud EX2 Device 21 Configuring Cloud Access for a User 21 Mobilizing Your Files with iOS and Android Mobile Apps... Obtaining Customer Support 63 Common Tasks 65 7 Backing Up and Retrieving Files 66 About Backups 66 Managing a USB Device and USB Backups 66 WD MY CLOUD EX2 PERSONAL CLOUD STORAGE i USER MANUAL
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Model Number - Purchase Date - Serial Number - Your WD product information is used for setup and technical support. System and Software Notes WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 2 USER MANUAL IMPORTANT USER INFORMATION Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the back of the device. -
Model Number - Purchase Date - Serial Number - Your WD product information is used for setup and technical support. System and Software Notes WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 2 USER MANUAL IMPORTANT USER INFORMATION Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the back of the device. -
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... LAN/WAN backup. About the Online Learning Center WD's online Learning Center provides the latest information, instructions, and software to help with boot-up , your storage capacity. Integrated energy-saving features - WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 4 USER MANUAL Including aMule, Icecast, Joomla!®, phpBB®, phpMyAdmin, Transmission, SqueezeCenter, and more . Advanced serving...
... LAN/WAN backup. About the Online Learning Center WD's online Learning Center provides the latest information, instructions, and software to help with boot-up , your storage capacity. Integrated energy-saving features - WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 4 USER MANUAL Including aMule, Icecast, Joomla!®, phpBB®, phpMyAdmin, Transmission, SqueezeCenter, and more . Advanced serving...
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Rough handling, shock, or vibration can damage the device drives. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 6 USER MANUAL Handling Precautions WD products are precision instruments and must be handled with nothing blocking or covering the slots and openings on . ... at the same time. Observe the following precautions when unpacking and installing your device to become unresponsive. Place it is required for initial setup and software downloads, as well as for your device to obtain maximum efficiency. This will cause your external storage product: Do not drop or jolt ...
Rough handling, shock, or vibration can damage the device drives. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 6 USER MANUAL Handling Precautions WD products are precision instruments and must be handled with nothing blocking or covering the slots and openings on . ... at the same time. Observe the following precautions when unpacking and installing your device to become unresponsive. Place it is required for initial setup and software downloads, as well as for your device to obtain maximum efficiency. This will cause your external storage product: Do not drop or jolt ...
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... Drives in WD My Cloud EX2 models that come without drives. For a list of your device, connect it, and wait for installing drives in the Driveless Model Physically Connecting the Device Getting Started Using Online Setup Software Getting Started Without Online Setup Software Accessing Content It's easy.... Then, download and run the quick setup software, available at http://www.wd.com/setup. Important: Make sure the device is unpack your device to set up the WD My Cloud EX2 Personal Cloud Storage device -- WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 9 USER MANUAL all you have to ...
... Drives in WD My Cloud EX2 models that come without drives. For a list of your device, connect it, and wait for installing drives in the Driveless Model Physically Connecting the Device Getting Started Using Online Setup Software Getting Started Without Online Setup Software Accessing Content It's easy.... Then, download and run the quick setup software, available at http://www.wd.com/setup. Important: Make sure the device is unpack your device to set up the WD My Cloud EX2 Personal Cloud Storage device -- WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 9 USER MANUAL all you have to ...
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...is present and showing drive activity. GETTING STARTED 4. Plug the other end of updating the firmware. Important: Wait for the WD My Cloud EX2 device to finish powering up but has a hard drive fault or failure. LEDs Front Panel Power LED The following table describes the ... red rapidly as a network cable has become unplugged, which requires you to "Getting Started Using Online Setup Software" on or in standby/sleep mode. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 12 USER MANUAL Function No drive Drive present, no activity. Blue Flashing Red Flashing Drive is not ...
...is present and showing drive activity. GETTING STARTED 4. Plug the other end of updating the firmware. Important: Wait for the WD My Cloud EX2 device to finish powering up but has a hard drive fault or failure. LEDs Front Panel Power LED The following table describes the ... red rapidly as a network cable has become unplugged, which requires you to "Getting Started Using Online Setup Software" on or in standby/sleep mode. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 12 USER MANUAL Function No drive Drive present, no activity. Blue Flashing Red Flashing Drive is not ...
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.... Active communication is not operational. Getting Started Using Online Setup Software The online setup software walks you through the steps necessary to easily connect your device to the Learning Center page: WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 13 USER MANUAL Use the following table describes the network.... 10/100 network connection. GETTING STARTED Back Panel Ethernet (Network) LEDs The following steps to download and run the online setup software, discover the device, and get started using your device. Blinks State Description Cable or device is plugged in, and both ends ...
.... Active communication is not operational. Getting Started Using Online Setup Software The online setup software walks you through the steps necessary to easily connect your device to the Learning Center page: WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 13 USER MANUAL Use the following table describes the network.... 10/100 network connection. GETTING STARTED Back Panel Ethernet (Network) LEDs The following steps to download and run the online setup software, discover the device, and get started using your device. Blinks State Description Cable or device is plugged in, and both ends ...
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... to your operating system (OS). Click WD My Cloud EX2 to open the setup software. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 14 USER MANUAL Access your OS from the drop-down menu at the top of the page before selecting the Download Setup Software button. 4. Click the Download Setup Software button. The Getting Started window displays. 3. If...
... to your operating system (OS). Click WD My Cloud EX2 to open the setup software. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 14 USER MANUAL Access your OS from the drop-down menu at the top of the page before selecting the Download Setup Software button. 4. Click the Download Setup Software button. The Getting Started window displays. 3. If...
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... 5. The Set up your device. The software discovers your personal cloud screen displays. 6. Ensure that Also register WD My Cloud EX2 with Internet access and from the WD My Cloud desktop app. Once you create your account, you want to your personal cloud device. GETTING STARTED 4. Select your email ...if you can access your device using your WD My Cloud EX2 device is selected Note: WD My Cloud EX2 provides fee-free remote access to create an account with remote access capability. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 16 USER MANUAL Enter your first and last name...
... 5. The Set up your device. The software discovers your personal cloud screen displays. 6. Ensure that Also register WD My Cloud EX2 with Internet access and from the WD My Cloud desktop app. Once you create your account, you want to your personal cloud device. GETTING STARTED 4. Select your email ...if you can access your device using your WD My Cloud EX2 device is selected Note: WD My Cloud EX2 provides fee-free remote access to create an account with remote access capability. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 16 USER MANUAL Enter your first and last name...
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.... The table below explains what happens when the options are enabled by default. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 18 USER MANUAL screen (above) are enabled or disabled. 1. Click the icons to go to (from left to right) to close the setup wizard.... updates at 3:00 AM daily. If the option is enabled: • An installation wizard launches automatically. • See "Downloading and Installing the Online Setup Software" on page 13 for automatic updates, see "Firmware" on my Desktop Result If the option is disabled: • The online Learning Center Welcome page displays...
.... The table below explains what happens when the options are enabled by default. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 18 USER MANUAL screen (above) are enabled or disabled. 1. Click the icons to go to (from left to right) to close the setup wizard.... updates at 3:00 AM daily. If the option is enabled: • An installation wizard launches automatically. • See "Downloading and Installing the Online Setup Software" on page 13 for automatic updates, see "Firmware" on my Desktop Result If the option is disabled: • The online Learning Center Welcome page displays...
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... and Shared Videos subfolders. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 19 USER MANUAL Opens the WD My Cloud app. For Mac computers, check the desktop to locate the following icons: Opens the WD My Cloud EX2 dashboard. The installation begins. 5. Review the Western Digital License Agreement, and then select I ...and then click OK. 3. Getting Started Without Online Setup Software If you do not use the online setup software to get started, you dragged and dropped or files that have been backed up files using the WD My Cloud EX2 device's dashboard. (See "The Dashboard at a Glance" ...
... and Shared Videos subfolders. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 19 USER MANUAL Opens the WD My Cloud app. For Mac computers, check the desktop to locate the following icons: Opens the WD My Cloud EX2 dashboard. The installation begins. 5. Review the Western Digital License Agreement, and then select I ...and then click OK. 3. Getting Started Without Online Setup Software If you do not use the online setup software to get started, you dragged and dropped or files that have been backed up files using the WD My Cloud EX2 device's dashboard. (See "The Dashboard at a Glance" ...
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... Guest, and then click Connect to display the subfolders: Shared Music, Shared Pictures, Shared Videos, and Software. Mapping the Public Folder (Windows) To map the WD My Cloud EX2 Public folder for quick access in the side bar. 2. Click Finish. Instead of your device. On the...Start page, type Computer 2. Select the Reconnect at the new location. -OR - - WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 20 USER MANUAL GETTING STARTED Once you've physically connected your WD My Cloud EX2 device (see "Physically Connecting the Device" on your desktop, create an alias. If your network (...
... Guest, and then click Connect to display the subfolders: Shared Music, Shared Pictures, Shared Videos, and Software. Mapping the Public Folder (Windows) To map the WD My Cloud EX2 Public folder for quick access in the side bar. 2. Click Finish. Instead of your device. On the...Start page, type Computer 2. Select the Reconnect at the new location. -OR - - WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 20 USER MANUAL GETTING STARTED Once you've physically connected your WD My Cloud EX2 device (see "Physically Connecting the Device" on your desktop, create an alias. If your network (...
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...the same Local Area Network as Microsoft Word documents, Microsoft Excel spreadsheets, and PowerPoint presentations. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 26 USER MANUAL Note: WD My Cloud app brings your data from the Apple App or Google Play store, and install it on your Apple...61550; iOS iPhone or iPad running versions 5.0 or later software. Android smartphone or tablet running versions 2.3 or later software. WAN streaming performance may be limited by Wi-Fi to your mobile device. 2. ACCESSING YOUR CLOUD REMOTELY Note: Video streaming performance is best over your LAN...
...the same Local Area Network as Microsoft Word documents, Microsoft Excel spreadsheets, and PowerPoint presentations. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 26 USER MANUAL Note: WD My Cloud app brings your data from the Apple App or Google Play store, and install it on your Apple...61550; iOS iPhone or iPad running versions 5.0 or later software. Android smartphone or tablet running versions 2.3 or later software. WAN streaming performance may be limited by Wi-Fi to your mobile device. 2. ACCESSING YOUR CLOUD REMOTELY Note: Video streaming performance is best over your LAN...
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Access your computer. 6. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 29 USER MANUAL In the Software Downloads area, click Go to your downloaded files, and then double-click wdmycloud.exe (Windows) or wdmycloud.dmg (MAC). In the WD My Cloud for desktop area, click Download. The setup software downloads to Downloads. 5. ACCESSING YOUR CLOUD REMOTELY : 4.
Access your computer. 6. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 29 USER MANUAL In the Software Downloads area, click Go to your downloaded files, and then double-click wdmycloud.exe (Windows) or wdmycloud.dmg (MAC). In the WD My Cloud for desktop area, click Download. The setup software downloads to Downloads. 5. ACCESSING YOUR CLOUD REMOTELY : 4.
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Once the installation is complete, click Done to install a Java runtime, click Install. If a warning screen displays, click Open. 3. Complete Steps 1 - 5 above. 2. ACCESSING YOUR CLOUD REMOTELY 12. Select a language from the drop-down menu WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 31 USER MANUAL Click Downloads and select WD My Cloud Installer. If asked to close the WD My Cloud installer. Mac: 1. Read the Apple Software License Agreement, and then click Agree. 4.
Once the installation is complete, click Done to install a Java runtime, click Install. If a warning screen displays, click Open. 3. Complete Steps 1 - 5 above. 2. ACCESSING YOUR CLOUD REMOTELY 12. Select a language from the drop-down menu WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 31 USER MANUAL Click Downloads and select WD My Cloud Installer. If asked to close the WD My Cloud installer. Mac: 1. Read the Apple Software License Agreement, and then click Agree. 4.
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... to launch from . . . ACCESSING YOUR CLOUD REMOTELY 5. In the left panel, select WD My Cloud > WD My Cloud. 1. Read the WD Software License Agreement, and then click I accept the terms of the License Agreement. 6. Windows 8 or 8.1 Windows 7/Vista/XP Mac OS X 1. Click or Start > (All) Programs. 2. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 32 USER MANUAL Launching...
... to launch from . . . ACCESSING YOUR CLOUD REMOTELY 5. In the left panel, select WD My Cloud > WD My Cloud. 1. Read the WD Software License Agreement, and then click I accept the terms of the License Agreement. 6. Windows 8 or 8.1 Windows 7/Vista/XP Mac OS X 1. Click or Start > (All) Programs. 2. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 32 USER MANUAL Launching...
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...it will check for an update on this screen. Note: If you enable Auto Update, you to schedule your WD My Cloud EX2 device to manually check for available software updates and install them automatically. In the Update Schedule field, from the drop-down lists, specify the frequency (e.g., daily)... will automatically install and prompt you to set up the device to update the My Cloud EX2 firmware automatically or to conveniently check for an update file. Click Save. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 131 USER MANUAL Once saved, your system when the update is current. This ...
...it will check for an update on this screen. Note: If you enable Auto Update, you to schedule your WD My Cloud EX2 device to manually check for available software updates and install them automatically. In the Update Schedule field, from the drop-down lists, specify the frequency (e.g., daily)... will automatically install and prompt you to set up the device to update the My Cloud EX2 firmware automatically or to conveniently check for an update file. Click Save. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 131 USER MANUAL Once saved, your system when the update is current. This ...
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...capacity: 2. Cloud Access Links The Cloud Access Links allow you to access the software necessary to gain access to display the current usage of FTP, HTTP, and P2P downloads performed. APPENDICES 1. To see detailed information, click the arrow in the lower right to the WD My Cloude EX2 device from ...your device. To access the page associated with each download and applications page, click the plus sign . To return to the Home page, click Close. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 144 USER MANUAL
...capacity: 2. Cloud Access Links The Cloud Access Links allow you to access the software necessary to gain access to display the current usage of FTP, HTTP, and P2P downloads performed. APPENDICES 1. To see detailed information, click the arrow in the lower right to the WD My Cloude EX2 device from ...your device. To access the page associated with each download and applications page, click the plus sign . To return to the Home page, click Close. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 144 USER MANUAL
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...backing up to 77 enabling a backup 75 enabling 77 Amazon S3 77 an iSCSI target 90 cloud access for a user 21 DLNA 103 ElephantDrive backup 75 iSCSI iSNS Client 90 WD MY CLOUD EX2 PERSONAL CLOUD STORAGE USER MANUAL iTunes 105 end user guide 141 Energy Saver 114 deep sleep option 114 ... 118 Network Workgroup (Windows) 122 port forwarding 124 Recycle Bin settings 118 services settings 115 workgroup 123 Getting Started with Online Setup Software 13 without Online Setup Software 19 group quota rules 40 groups 40 about 41 adding 42 assigning a user 40 assigning quotas to 44 assigning share access 43...
...backing up to 77 enabling a backup 75 enabling 77 Amazon S3 77 an iSCSI target 90 cloud access for a user 21 DLNA 103 ElephantDrive backup 75 iSCSI iSNS Client 90 WD MY CLOUD EX2 PERSONAL CLOUD STORAGE USER MANUAL iTunes 105 end user guide 141 Energy Saver 114 deep sleep option 114 ... 118 Network Workgroup (Windows) 122 port forwarding 124 Recycle Bin settings 118 services settings 115 workgroup 123 Getting Started with Online Setup Software 13 without Online Setup Software 19 group quota rules 40 groups 40 about 41 adding 42 assigning a user 40 assigning quotas to 44 assigning share access 43...