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... Registering Your WD Product Register your WD product serial number, system hardware, and system software versions available. WD Service and Support Should you encounter any problem, please give us keep you informed of your WD product to get the most out of ... & RMA Services-Get warranty, product replacement (RMA), RMA status, and data recovery information. Knowledge Base-Search by using WD My Cloud EX2 personal cloud storage software. If the answer is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, ...
... Registering Your WD Product Register your WD product serial number, system hardware, and system software versions available. WD Service and Support Should you encounter any problem, please give us keep you informed of your WD product to get the most out of ... & RMA Services-Get warranty, product replacement (RMA), RMA status, and data recovery information. Knowledge Base-Search by using WD My Cloud EX2 personal cloud storage software. If the answer is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, ...
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... Users 34 About Groups 41 About Shares 44 6 The Dashboard at a Glance 50 Launching the Dashboard 50 The Dashboard Home Page 53 Obtaining Customer Support 63 Common Tasks 65 7 Backing Up and Retrieving Files 66 About Backups 66 Managing a USB Device and USB Backups 66 WD MY CLOUD EX2 PERSONAL CLOUD STORAGE i USER MANUAL
... Users 34 About Groups 41 About Shares 44 6 The Dashboard at a Glance 50 Launching the Dashboard 50 The Dashboard Home Page 53 Obtaining Customer Support 63 Common Tasks 65 7 Backing Up and Retrieving Files 66 About Backups 66 Managing a USB Device and USB Backups 66 WD MY CLOUD EX2 PERSONAL CLOUD STORAGE i USER MANUAL
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Appendices 141 Appendix A: WD My Cloud EX2 Quick User Guide 141 Appendix B: Joomla!® Setup Guide 146 Appendix C: phpBB Setup Guide 149 Appendix D: Supported RAID Modes 154 Appendix E: RAID Migrations 154 Appendix F: Safe Mode Firmware Update Procedures 154 Appendix G: Technical Specifications 156 Index 158 WD MY CLOUD EX2 PERSONAL CLOUD STORAGE iii USER MANUAL
Appendices 141 Appendix A: WD My Cloud EX2 Quick User Guide 141 Appendix B: Joomla!® Setup Guide 146 Appendix C: phpBB Setup Guide 149 Appendix D: Supported RAID Modes 154 Appendix E: RAID Migrations 154 Appendix F: Safe Mode Firmware Update Procedures 154 Appendix G: Technical Specifications 156 Index 158 WD MY CLOUD EX2 PERSONAL CLOUD STORAGE iii USER MANUAL
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... ampere rating of the chassis; Also, make sure that the total rating of all warnings and instructions marked on the marking label. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 1 USER MANUAL When the power cord or plug is designed and manufactured to protect it from the type of any liquids. ...does not exceed the extension cord ampere rating. Improper use liquid cleaners or aerosol cleaners. The product may result in performance, contact WD Customer Support at http://support.wd.com. Do not locate this product where persons will protect you if you are fol-
... ampere rating of the chassis; Also, make sure that the total rating of all warnings and instructions marked on the marking label. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 1 USER MANUAL When the power cord or plug is designed and manufactured to protect it from the type of any liquids. ...does not exceed the extension cord ampere rating. Improper use liquid cleaners or aerosol cleaners. The product may result in performance, contact WD Customer Support at http://support.wd.com. Do not locate this product where persons will protect you if you are fol-
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Serial Number - Your WD product information is used for setup and technical support. Purchase Date - IMPORTANT USER INFORMATION Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the back of the device. - Model Number - System and Software Notes WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 2 USER MANUAL
Serial Number - Your WD product information is used for setup and technical support. Purchase Date - IMPORTANT USER INFORMATION Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the back of the device. - Model Number - System and Software Notes WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 2 USER MANUAL
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... the Online Learning Center WD's online Learning Center provides the latest information, instructions, and software to another My Cloud EX2 or My Cloud EX4, integrated cloud backup or local LAN/WAN backup. For the most out of your product whenever new features become available. ...and more . Stream media to ten computers. Expand your connected devices - Your own personal cloud - Advanced features - iSCSI target, full-featured FTP services, jumbo frame support, iPv6 ready, UPS support (USB and network), real time resource monitor, volume encryption with setting up remote access, ...
... the Online Learning Center WD's online Learning Center provides the latest information, instructions, and software to another My Cloud EX2 or My Cloud EX4, integrated cloud backup or local LAN/WAN backup. For the most out of your product whenever new features become available. ...and more . Stream media to ten computers. Expand your connected devices - Your own personal cloud - Advanced features - iSCSI target, full-featured FTP services, jumbo frame support, iPv6 ready, UPS support (USB and network), real time resource monitor, volume encryption with setting up remote access, ...
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....ca or www.wdstore.ca www.shopwd.eu or www.wdstore.eu Contact WD Technical Support in your computer's hardware configuration and operating system. Package Contents WD My Cloud EX2 Personal Cloud Storage device Ethernet cable AC power adapter Quick Install ...Assembly kit (for driveless model only) PRODUCT OVERVIEW WD My Cloud EX2 Personal Cloud Storage Device AC adapter* Ethernet cable Quick Install Guide For information on your region. For a list of Technical Support contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048. WD ...
....ca or www.wdstore.ca www.shopwd.eu or www.wdstore.eu Contact WD Technical Support in your computer's hardware configuration and operating system. Package Contents WD My Cloud EX2 Personal Cloud Storage device Ethernet cable AC power adapter Quick Install ...Assembly kit (for driveless model only) PRODUCT OVERVIEW WD My Cloud EX2 Personal Cloud Storage Device AC adapter* Ethernet cable Quick Install Guide For information on your region. For a list of Technical Support contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048. WD ...
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...; Well ventilated, with care during unpacking and installation. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 6 USER MANUAL PRODUCT OVERVIEW Web Browsers Internet Explorer 8.0 and later on supported Windows computers Safari 6.0 and later on supported Mac computers Firefox 21 and later on supported Windows and Mac computers Google Chrome 27 and later on...
...; Well ventilated, with care during unpacking and installation. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 6 USER MANUAL PRODUCT OVERVIEW Web Browsers Internet Explorer 8.0 and later on supported Windows computers Safari 6.0 and later on supported Mac computers Firefox 21 and later on supported Windows and Mac computers Google Chrome 27 and later on...
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... Icon Description Connects the device to a USB hard drive for additional storage. Connects the device to an AC adapter and the power outlet. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 8 USER MANUAL Visit http://www.kensington.com/ for the device. For device security, the device is equipped with a security slot that...
... Icon Description Connects the device to a USB hard drive for additional storage. Connects the device to an AC adapter and the power outlet. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 8 USER MANUAL Visit http://www.kensington.com/ for the device. For device security, the device is equipped with a security slot that...
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... open. Requirements WD My Cloud EX2 personal cloud storage with the most major file types, such as the WD My Cloud device, the app is connected using Google Android or Apple iOS. Launch the app to http://wdmycloud.wd.com . Tap Connect Now. 4. Your WD My Cloud app supports most recent firmware, connected to the...
... open. Requirements WD My Cloud EX2 personal cloud storage with the most major file types, such as the WD My Cloud device, the app is connected using Google Android or Apple iOS. Launch the app to http://wdmycloud.wd.com . Tap Connect Now. 4. Your WD My Cloud app supports most recent firmware, connected to the...
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... to display the submenu. For a private share, if the user's name and password are not the same, visit http://support.wd.com and see "Adding a Single User" on your WD My Cloud device to display 2. Click the WD Quick View icon in the menu bar 1. (Mac OS X) 2. 3. 4. 5....icon the main menu. Open a Finder window and locate your user account (see Knowledge Base Answer ID 5681. Left- Windows 8 1. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 49 USER MANUAL For a private share, if prompted for a user name and password, select Guest. For a Public share, if prompted for...
... to display the submenu. For a private share, if the user's name and password are not the same, visit http://support.wd.com and see "Adding a Single User" on your WD My Cloud device to display 2. Click the WD Quick View icon in the menu bar 1. (Mac OS X) 2. 3. 4. 5....icon the main menu. Open a Finder window and locate your user account (see Knowledge Base Answer ID 5681. Left- Windows 8 1. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 49 USER MANUAL For a private share, if prompted for a user name and password, select Guest. For a Public share, if prompted for...
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... IP address from the resulting menu. 1. On the Start page, type Computer. 2. In the left panel, select Network 3. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 50 USER MANUAL Desktop Icon THEN . . . Click Go. 1. Double-click the device, or right-click and select View device ... 2. THE DASHBOARD AT A GLANCE 6 The Dashboard at a Glance Launching the Dashboard The Dashboard Home Page Obtaining Customer Support Common Tasks Use the WD My Cloud EX2 dashboard to configure settings and to suit your needs. Double-click the dashboard icon to launch from the resulting menu. 1....
... IP address from the resulting menu. 1. On the Start page, type Computer. 2. In the left panel, select Network 3. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 50 USER MANUAL Desktop Icon THEN . . . Click Go. 1. Double-click the device, or right-click and select View device ... 2. THE DASHBOARD AT A GLANCE 6 The Dashboard at a Glance Launching the Dashboard The Dashboard Home Page Obtaining Customer Support Common Tasks Use the WD My Cloud EX2 dashboard to configure settings and to suit your needs. Double-click the dashboard icon to launch from the resulting menu. 1....
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... First Name, Last Name, and Email address (optional) to receive continuous product support check box. 9. Click Continue. 5. THE DASHBOARD AT A GLANCE 4. If desired: Click the Automatically update device firmware when available check box. Click the Register the WD My Cloud EX2 device to create an admin login for all additional users.
... First Name, Last Name, and Email address (optional) to receive continuous product support check box. 9. Click Continue. 5. THE DASHBOARD AT A GLANCE 4. If desired: Click the Automatically update device firmware when available check box. Click the Register the WD My Cloud EX2 device to create an admin login for all additional users.
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... you'd like to display the Help menu. 2. Click the Help icon on any page to dismiss. Obtaining Customer Support To open the Support page: 1. Click Support to display the following page: WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 63 USER MANUAL To dismiss all alerts, click View All, and then Dismiss All. and window within the...
... you'd like to display the Help menu. 2. Click the Help icon on any page to dismiss. Obtaining Customer Support To open the Support page: 1. Click Support to display the following page: WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 63 USER MANUAL To dismiss all alerts, click View All, and then Dismiss All. and window within the...
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... send it to frequently asked questions and instructions, click the FAQs link. To discuss your WD My Cloud EX2 device with the WD My Cloud EX2 device, WD Technical Support will need information about your device to your computer. 2. Click Create and Save. This saves the file to... troubleshoot and determine the best solution. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 64 USER MANUAL THE DASHBOARD AT A GLANCE If a problem ...
... send it to frequently asked questions and instructions, click the FAQs link. To discuss your WD My Cloud EX2 device with the WD My Cloud EX2 device, WD Technical Support will need information about your device to your computer. 2. Click Create and Save. This saves the file to... troubleshoot and determine the best solution. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 64 USER MANUAL THE DASHBOARD AT A GLANCE If a problem ...
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...various ways to back up data from one storage location to another WD My Cloud EX2 or WD My Cloud EX4 device. Internal Backup-Allows you to back up your data on page 44.) The WD My Cloud EX2 device supports the following capabilities: When you connect an external USB drive such as... a WD Passport, a memory stick, or a camera to the WD My Cloud EX2 device, you can serve as a target for backups. You ...
...various ways to back up data from one storage location to another WD My Cloud EX2 or WD My Cloud EX4 device. Internal Backup-Allows you to back up your data on page 44.) The WD My Cloud EX2 device supports the following capabilities: When you connect an external USB drive such as... a WD Passport, a memory stick, or a camera to the WD My Cloud EX2 device, you can serve as a target for backups. You ...
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.... To select an app, click the name of the app in the right pane. WD My Cloud EX2 comes with various apps installed. On the navigation bar, click Apps to display the Apps screen: 2. Note: Support for each app should be obtained through the individual vendor. The app displays in the left pane...
.... To select an app, click the name of the app in the right pane. WD My Cloud EX2 comes with various apps installed. On the navigation bar, click Apps to display the Apps screen: 2. Note: Support for each app should be obtained through the individual vendor. The app displays in the left pane...
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WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 102 USER MANUAL Media Types Supported PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC Audio files 3GP AAC AC3 AIF ASF FLAC LPCM M4A M4B MP1 MP2 MP3 MP4 MPA OGG WAV WMA Video files 3GP ASF AVI DivX DV DVR-MS FLV M1V M2TS M4P M4V MKV MOV MP1 MP4 MPE MPEG1 MPEG2 MPEG4 MPG MTS QT QTI QTIF RM SPTS TS VDR VOB WMV Xvid Image Files BMP JPEG PNG TIF Note: Some devices may not support playback of all these files. Please refer to your device's user manual to see which formats are supported.
WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 102 USER MANUAL Media Types Supported PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC Audio files 3GP AAC AC3 AIF ASF FLAC LPCM M4A M4B MP1 MP2 MP3 MP4 MPA OGG WAV WMA Video files 3GP ASF AVI DivX DV DVR-MS FLV M1V M2TS M4P M4V MKV MOV MP1 MP4 MPE MPEG1 MPEG2 MPEG4 MPG MTS QT QTI QTIF RM SPTS TS VDR VOB WMV Xvid Image Files BMP JPEG PNG TIF Note: Some devices may not support playback of all these files. Please refer to your device's user manual to see which formats are supported.
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... refer to the mirrored folder. Shares can be shared with everyone (public) or with DLNA capability on the WD My Cloud EX2 device by WD customer support. Enabling DLNA and iTunes The Media page of network shares. You can access and store media content on your network (private)....share, which formats are best left panel. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 103 USER MANUAL The device comes pre-configured with "upload" capability. Media Storage You can now upload all these features are also on iTunes-supported versions. See Knowledge Base Answer ID 8412 for re-...
... refer to the mirrored folder. Shares can be shared with everyone (public) or with DLNA capability on the WD My Cloud EX2 device by WD customer support. Enabling DLNA and iTunes The Media page of network shares. You can access and store media content on your network (private)....share, which formats are best left panel. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 103 USER MANUAL The device comes pre-configured with "upload" capability. Media Storage You can now upload all these features are also on iTunes-supported versions. See Knowledge Base Answer ID 8412 for re-...
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Using the navigation feature on your player, scan and detect your WD My Cloud EX2 device on your WD My Cloud EX2 device. Other Media Players Following are supported: WD TV Live Media Players Windows Media Player 11 (comes with Windows Vista) Windows Media Player 12 ... proceed through any initial setup or installation of media players to one of the Shared folders, you can use a variety of drivers. 3. Digital Picture Frames - BluRay Players - Depending on your device, see Knowledge Base Answer ID 2676 or refer to your files to stream media....
Using the navigation feature on your player, scan and detect your WD My Cloud EX2 device on your WD My Cloud EX2 device. Other Media Players Following are supported: WD TV Live Media Players Windows Media Player 11 (comes with Windows Vista) Windows Media Player 12 ... proceed through any initial setup or installation of media players to one of the Shared folders, you can use a variety of drivers. 3. Digital Picture Frames - BluRay Players - Depending on your device, see Knowledge Base Answer ID 2676 or refer to your files to stream media....