User Guide
Page 1
... to plug in single-port wired router supports your high-speed Internet connection. Installation and use your Internet connection for your computer and your own home network (often referred to the user ... View the Terms of your V-Portal or build your phones at www.vonage.com/tos. The Vonage V-Portal allows you to use is...
... to plug in single-port wired router supports your high-speed Internet connection. Installation and use your Internet connection for your computer and your own home network (often referred to the user ... View the Terms of your V-Portal or build your phones at www.vonage.com/tos. The Vonage V-Portal allows you to use is...
User Guide
Page 3
...router) connected to or from the port. For phone cord recommendations, see this icon displayed on the status bar of the port and a green LED is activity on Warranty, Remedy and Liability. The Phone Port 2 icon on the green label surrounding a port on the rear panel of the V-Portal? Vonage V-Portal... User Guide represents Phone Port 1 or Phone Line 1. For example, if the yellow LED on the V-Portal. For example, if the green LED on the right of the Internet port ...
...router) connected to or from the port. For phone cord recommendations, see this icon displayed on the status bar of the port and a green LED is activity on Warranty, Remedy and Liability. The Phone Port 2 icon on the green label surrounding a port on the rear panel of the V-Portal? Vonage V-Portal... User Guide represents Phone Port 1 or Phone Line 1. For example, if the yellow LED on the V-Portal. For example, if the green LED on the right of the Internet port ...
User Guide
Page 11
...the registered device connected in your home network (often called MAC cloning. Login to the V-Portal's Web UI from the back of the V-Portal. Vonage V-Portal User Guide will then take a few minutes to your V-Portal through the yellow Ethernet port, either directly or as part of your LAN. Or... •...; You are having trouble accessing the Web UI using cable service and your ISP on the right of a PC or router ...
...the registered device connected in your home network (often called MAC cloning. Login to the V-Portal's Web UI from the back of the V-Portal. Vonage V-Portal User Guide will then take a few minutes to your V-Portal through the yellow Ethernet port, either directly or as part of your LAN. Or... •...; You are having trouble accessing the Web UI using cable service and your ISP on the right of a PC or router ...
User Guide
Page 32
... setting up your own home network (often called a Vonage representative for assistance with a problem, the representative might want to know the MAC address of Service by your V-Portal has trouble connecting to know the IP address, subnet mask, default router, and DNS server settings for the V-Portal's Internet port? View the Terms of your...
... setting up your own home network (often called a Vonage representative for assistance with a problem, the representative might want to know the MAC address of Service by your V-Portal has trouble connecting to know the IP address, subnet mask, default router, and DNS server settings for the V-Portal's Internet port? View the Terms of your...
User Guide
Page 33
... not access the Internet from a computer connected to the V-Portal, these settings may notice it ? If you call a Vonage representative for uploading data from your total upstream bandwidth is considered "Poor," "Good" or "Best." The IP address, subnet mask, default router, and DNS servers will take approximately 30 seconds to make the most...
... not access the Internet from a computer connected to the V-Portal, these settings may notice it ? If you call a Vonage representative for uploading data from your total upstream bandwidth is considered "Poor," "Good" or "Best." The IP address, subnet mask, default router, and DNS servers will take approximately 30 seconds to make the most...
User Guide
Page 36
....1 in the User Name field. Pay particular attention to set up PPPoE, the V-Portal has a Web-based Configuration and Status User Interface ("Web UI"). Enter router in the address bar of Service by visiting the Vonage website at www.vonage.com/tos. NOTE: If you need to 36 Section 11 which explains limitations on...
....1 in the User Name field. Pay particular attention to set up PPPoE, the V-Portal has a Web-based Configuration and Status User Interface ("Web UI"). Enter router in the address bar of Service by visiting the Vonage website at www.vonage.com/tos. NOTE: If you need to 36 Section 11 which explains limitations on...
User Guide
Page 37
... page. Pay particular attention to 37 Section 11 which explains limitations on the Go button. it does not have not changed it, enter router. You are at www.vonage.com/tos. The default password is very simple to use. You will remain logged in page displaying an error message indicating there is... with your Internet connection, you will be redirected to this page whenever you are now logged in the Password field. The Web UI of the V-Portal is router. Vonage V-Portal User Guide Enter the password in to the Web UI of the...
... page. Pay particular attention to 37 Section 11 which explains limitations on the Go button. it does not have not changed it, enter router. You are at www.vonage.com/tos. The default password is very simple to use. You will remain logged in page displaying an error message indicating there is... with your Internet connection, you will be redirected to this page whenever you are now logged in the Password field. The Web UI of the V-Portal is router. Vonage V-Portal User Guide Enter the password in to the Web UI of the...
User Guide
Page 43
... Protocol. You do not need to get your street address. In very simple terms you can think of your IP address like your Vonage V-Portal running. This eliminates the need to change . In this case, choose DHCP. You should not need extensive networking knowledge to set up... you take your device to be delivered appropriately. If your cable ISP did not give you a specific IP address to deliver your V-Portal behind an existing router (for both cable and DSL Internet connections) that stands for a particular device can be concerned with a little guidance from the Help...
... Protocol. You do not need to get your street address. In very simple terms you can think of your IP address like your Vonage V-Portal running. This eliminates the need to change . In this case, choose DHCP. You should not need extensive networking knowledge to set up... you take your device to be delivered appropriately. If your cable ISP did not give you a specific IP address to deliver your V-Portal behind an existing router (for both cable and DSL Internet connections) that stands for a particular device can be concerned with a little guidance from the Help...
User Guide
Page 44
... Care has asked you did not specifically configure to use different IP Addresses for every device connected to the router, then your Vonage device requires no value is the easiest Internet connection to setup. If no additional configuration to use DHCP: Log in to the Web UI. It ... access the Internet and would like to re-configure it . • Click the Apply button View the Terms of the box. Vonage V-Portal User Guide HINT: If you are installing behind a router that you to change it to use DHCP. A DHCP connection is entered, the default value will be displayed: • Enter the...
... Care has asked you did not specifically configure to use different IP Addresses for every device connected to the router, then your Vonage device requires no value is the easiest Internet connection to setup. If no additional configuration to use DHCP: Log in to the Web UI. It ... access the Internet and would like to re-configure it . • Click the Apply button View the Terms of the box. Vonage V-Portal User Guide HINT: If you are installing behind a router that you to change it to use DHCP. A DHCP connection is entered, the default value will be displayed: • Enter the...
User Guide
Page 45
... UI. Pay particular attention to establish your ISP uses Static IP addresses. We recommend using Static IP, in the V-Portal is provided by your ISP, you are installing behind an existing router. Log in rare scenarios where some upstream device is ready to make calls when you to the IP address assigned... packet that does not change it drops packets from the Connect Using drop down list. When you a specific IP address to the Internet sub-menu. Vonage V-Portal User Guide • The V-Portal will be displayed: View the Terms of Service by visiting the...
... UI. Pay particular attention to establish your ISP uses Static IP addresses. We recommend using Static IP, in the V-Portal is provided by your ISP, you are installing behind an existing router. Log in rare scenarios where some upstream device is ready to make calls when you to the IP address assigned... packet that does not change it drops packets from the Connect Using drop down list. When you a specific IP address to the Internet sub-menu. Vonage V-Portal User Guide • The V-Portal will be displayed: View the Terms of Service by visiting the...
User Guide
Page 47
... no value is most often used . Pay particular attention to the Web UI. From the home page click on Warranty, Remedy and Liability. in router, then choose DHCP as your ISP provider. View the Terms of Service by DSL service providers. PPPoE is entered, the default value will need to...Choose PPPoE as your ISP uses a PPPoE connection. The following screen will need to access your User Name and Password to the Internet sub-menu. Vonage V-Portal User Guide PPPoE PPPoE is set to the default value of Enable. • Specify a Keep-Alive Period - You will be used by visiting the...
... no value is most often used . Pay particular attention to the Web UI. From the home page click on Warranty, Remedy and Liability. in router, then choose DHCP as your ISP provider. View the Terms of Service by DSL service providers. PPPoE is entered, the default value will need to...Choose PPPoE as your ISP uses a PPPoE connection. The following screen will need to access your User Name and Password to the Internet sub-menu. Vonage V-Portal User Guide PPPoE PPPoE is set to the default value of Enable. • Specify a Keep-Alive Period - You will be used by visiting the...
User Guide
Page 48
... put it . Assuming you did not have router capability, you have. If you installed the V-Portal; If the V-Portal did not have to 48 Section 11 which indicates a value of Vonage digital phone service, your ISP or Vonage Customer Care has asked you to make calls when...using the default value unless your Vonage V-Portal also has integrated router functionality built in the V-Portal is ready to change it another way, the V-Portal lets more than one device share your ISP to connect your Internet connection. Vonage V-Portal User Guide • The V-Portal will be used. A Local...
... put it . Assuming you did not have router capability, you have. If you installed the V-Portal; If the V-Portal did not have to 48 Section 11 which indicates a value of Vonage digital phone service, your ISP or Vonage Customer Care has asked you to make calls when...using the default value unless your Vonage V-Portal also has integrated router functionality built in the V-Portal is ready to change it another way, the V-Portal lets more than one device share your ISP to connect your Internet connection. Vonage V-Portal User Guide • The V-Portal will be used. A Local...
User Guide
Page 49
...Vonage website at www.vonage.com/tos. Every device on the Basic Setup tab and then choose the Local Network Setup sub-menu. The following screen will function properly right out of the box because your V-Portal is pre-configured to work as a PC, video game console, router or DVR, to your V-Portal...Remember, an IP address is assuming that the device you had previously configured your V-Portal. Pay particular attention to your V-Portal to the V-Portal Ethernet port has DHCP enabled. Vonage V-Portal User Guide (In the diagram above, we show a computer connected to 49 Section ...
...Vonage website at www.vonage.com/tos. Every device on the Basic Setup tab and then choose the Local Network Setup sub-menu. The following screen will function properly right out of the box because your V-Portal is pre-configured to work as a PC, video game console, router or DVR, to your V-Portal...Remember, an IP address is assuming that the device you had previously configured your V-Portal. Pay particular attention to your V-Portal to the V-Portal Ethernet port has DHCP enabled. Vonage V-Portal User Guide (In the diagram above, we show a computer connected to 49 Section ...
User Guide
Page 50
...default password. When the lease time expires, a new dynamic IP address will not be assigned by visiting the Vonage website at www.vonage.com/tos. Your V-Portal comes pre-configured with extensive networking knowledge consider this option. We recommend not changing the default. • ...DHCP Server Subnet Mask - o The Starting Local Address specifies the value for security purposes. Lease time is router. ...
...default password. When the lease time expires, a new dynamic IP address will not be assigned by visiting the Vonage website at www.vonage.com/tos. Your V-Portal comes pre-configured with extensive networking knowledge consider this option. We recommend not changing the default. • ...DHCP Server Subnet Mask - o The Starting Local Address specifies the value for security purposes. Lease time is router. ...
User Guide
Page 51
...access to something you can more easily remember, it's easy. A valid password has between 5 and 12 alphanumeric characters. Forgotten or Lost Router Password If you change the password from the default to these values again or restore them from a previously saved backup configuration. Examples of the... the home page click on the device. Special characters and spaces are not permitted. • Re-enter that are lost . Vonage V-Portal User Guide Changing your password: • Simply enter a new password in the Password field. The following screen will reset ALL user defined...
...access to something you can more easily remember, it's easy. A valid password has between 5 and 12 alphanumeric characters. Forgotten or Lost Router Password If you change the password from the default to these values again or restore them from a previously saved backup configuration. Examples of the... the home page click on the device. Special characters and spaces are not permitted. • Re-enter that are lost . Vonage V-Portal User Guide Changing your password: • Simply enter a new password in the Password field. The following screen will reset ALL user defined...
User Guide
Page 52
...spent time installing your configuration. Maybe you travel extensively between New York and Vancouver. We recommend you use your V-Portal at www.vonage.com/tos. You can simply restore the configuration file for each city. For more information on the Basic Setup tab... your router values. The following screen will be using your V-Portal, see Factory Defaults. Pay particular attention to perform a hard reset on Warranty, Remedy and Liability. The V-Portal will be re-entered after a hard reset. Typically the only reasons you are that city. Vonage V-Portal User ...
...spent time installing your configuration. Maybe you travel extensively between New York and Vancouver. We recommend you use your V-Portal at www.vonage.com/tos. You can simply restore the configuration file for each city. For more information on the Basic Setup tab... your router values. The following screen will be using your V-Portal, see Factory Defaults. Pay particular attention to perform a hard reset on Warranty, Remedy and Liability. The V-Portal will be re-entered after a hard reset. Typically the only reasons you are that city. Vonage V-Portal User ...
User Guide
Page 58
...change the registered MAC address to know who is no need to restrict access from the Internet. This allows the ISPs to the Vonage V-Portal's MAC address. This will be using Port Forwarding or Port Triggering. Ethernet Options In a network, the MAC address is often setup...is a unique 12-digit hexadecimal number that identifies a hardware interface. the IP Address of the device (computer or router) you are installing your Vonage device behind your MAC address. Vonage V-Portal User Guide DMZ Host A DMZ host is a network device that is exposed to the public Internet. The Port...
...change the registered MAC address to know who is no need to restrict access from the Internet. This allows the ISPs to the Vonage V-Portal's MAC address. This will be using Port Forwarding or Port Triggering. Ethernet Options In a network, the MAC address is often setup...is a unique 12-digit hexadecimal number that identifies a hardware interface. the IP Address of the device (computer or router) you are installing your Vonage device behind your MAC address. Vonage V-Portal User Guide DMZ Host A DMZ host is a network device that is exposed to the public Internet. The Port...
User Guide
Page 66
... are two tasks that user. If it is displayed. The Parental Controls screen is not already active, click on the User Setup tab. Vonage V-Portal User Guide specific websites, restrict access to websites based on keywords, or specify the specific websites you will be completed to set of the first... user to login will allow them to access the Internet at www.vonage.com/tos. IMPORTANT NOTE: If you must add a user and next you have a router connected between the Ethernet (LAN) port of the VPortal and multiple users' computers to allow your child...
... are two tasks that user. If it is displayed. The Parental Controls screen is not already active, click on the User Setup tab. Vonage V-Portal User Guide specific websites, restrict access to websites based on keywords, or specify the specific websites you will be completed to set of the first... user to login will allow them to access the Internet at www.vonage.com/tos. IMPORTANT NOTE: If you must add a user and next you have a router connected between the Ethernet (LAN) port of the VPortal and multiple users' computers to allow your child...
User Guide
Page 76
...using a router behind the VPortal, Parental Controls for the first time, you an opportunity to enter an override password to gain access to a blocked site. NOTE: This is assuming that Child 1 is still logged in, user "Me" will have been instructed to do so by visiting the Vonage website at ...may communicate properly with the Internet. View the Terms of Service by a member of the V-Portal. enables IP Security protocol to be used through the device so that contain the word "apple" in . Vonage V-Portal User Guide This screen gives you will be asked to login as Child 1. Unless you ...
...using a router behind the VPortal, Parental Controls for the first time, you an opportunity to enter an override password to gain access to a blocked site. NOTE: This is assuming that Child 1 is still logged in, user "Me" will have been instructed to do so by visiting the Vonage website at ...may communicate properly with the Internet. View the Terms of Service by a member of the V-Portal. enables IP Security protocol to be used through the device so that contain the word "apple" in . Vonage V-Portal User Guide This screen gives you will be asked to login as Child 1. Unless you ...
User Guide
Page 99
...its start -up process. Computer, if you are required to use something called "PPPoE." Wait at www.vonage.com/tos. Turn your equipment back on your network (computer, V-Portal, router, and modem). 4. message displayed.) c. Computer, if you disconnect any USB cables from the back of the... question you didn't even know you 'll have one (Unplug power cord from your router to make calls." Is there some frequently asked questions about the Vonage V-Portal are presented here. Vonage V-Portal (Unplug power cord from the back of the modem. DSL or Cable Modem (Unplug ...
...its start -up process. Computer, if you are required to use something called "PPPoE." Wait at www.vonage.com/tos. Turn your equipment back on your network (computer, V-Portal, router, and modem). 4. message displayed.) c. Computer, if you disconnect any USB cables from the back of the... question you didn't even know you 'll have one (Unplug power cord from your router to make calls." Is there some frequently asked questions about the Vonage V-Portal are presented here. Vonage V-Portal (Unplug power cord from the back of the modem. DSL or Cable Modem (Unplug ...