User Guide
Page 4
... Guide V-Portal Top The top of Service by visiting the Vonage website at a quick glance. • icon indicates that your V-Portal has access to the Internet. • icon indicates that your V-Portal is connected to your ... message waiting for you that something is happening. Status messages are provided to help you to use it is ready for you through the LCD menu. Besides telling you to determine the cause of your Vonage service at www.vonage.com/tos. The V-Portal even tells you when it for you on Phone...
... Guide V-Portal Top The top of Service by visiting the Vonage website at a quick glance. • icon indicates that your V-Portal has access to the Internet. • icon indicates that your V-Portal is connected to your ... message waiting for you that something is happening. Status messages are provided to help you to use it is ready for you through the LCD menu. Besides telling you to determine the cause of your Vonage service at www.vonage.com/tos. The V-Portal even tells you when it for you on Phone...
User Guide
Page 9
...an error message, follow the advice on your V-Portal, you'll see one . If so, use any of Service by visiting the Vonage website at www.vonage.com/tos. If all the cables are listed below . Pay particular attention to solve the problem. You should then power up successfully.... Each message identifies the problem and tells you to the Internet connection on the second line of important Vonage news. Need more help? Internet Port Error [Code 001] Unplug blue cable and securely plug it back into the blue port This message displays when any...
...an error message, follow the advice on your V-Portal, you'll see one . If so, use any of Service by visiting the Vonage website at www.vonage.com/tos. If all the cables are listed below . Pay particular attention to solve the problem. You should then power up successfully.... Each message identifies the problem and tells you to the Internet connection on the second line of important Vonage news. Need more help? Internet Port Error [Code 001] Unplug blue cable and securely plug it back into the blue port This message displays when any...
User Guide
Page 12
... service department at V-Configure.com. There are other errors that you 've entered the assigned IP Address via the V-Portal Web UI at 1-VONAGE-HELP (1-866-243-4357) . This message displays when any of your ISP to see if they are still receiving this problem: 1. Entering is ... the bottom right of a web browser and click See full device status on Warranty, Remedy and Liability. To solve this message, please call Vonage for assistance. Or, you entered was invalid. Login to the Web UI from V-Configure.com, navigate to your V-Portal through the yellow Ethernet...
... service department at V-Configure.com. There are other errors that you 've entered the assigned IP Address via the V-Portal Web UI at 1-VONAGE-HELP (1-866-243-4357) . This message displays when any of your ISP to see if they are still receiving this problem: 1. Entering is ... the bottom right of a web browser and click See full device status on Warranty, Remedy and Liability. To solve this message, please call Vonage for assistance. Or, you entered was invalid. Login to the Web UI from V-Configure.com, navigate to your V-Portal through the yellow Ethernet...
User Guide
Page 14
...'ll typically use PPPoE as part of the V-Portal? When using the PPPoE User Name and PPPoE Password supplied by visiting the Vonage website at 1-VONAGE-HELP (1-866-243-4357) for Vonage digital phone service. Login to the V-Portal's Web UI from a computer connected to your V-Portal through the yellow Ethernet port, either directly...
...'ll typically use PPPoE as part of the V-Portal? When using the PPPoE User Name and PPPoE Password supplied by visiting the Vonage website at 1-VONAGE-HELP (1-866-243-4357) for Vonage digital phone service. Login to the V-Portal's Web UI from a computer connected to your V-Portal through the yellow Ethernet port, either directly...
User Guide
Page 15
... phone jack in the phone ports of your phone jacks. You might also see this message if Phone Port 1 of Service by visiting the Vonage website at 1-VONAGE-HELP (1-866-243-4357) for assistance. Line 2 Wiring Error [Code 014] Phone port 2 may be connected to use a standard two-wire... phone cord with this problem. Start using Vonage service when the Phone 1 icon displays. Tip: You'll typically use your V-Portal with the existing ...
... phone jack in the phone ports of your phone jacks. You might also see this message if Phone Port 1 of Service by visiting the Vonage website at 1-VONAGE-HELP (1-866-243-4357) for assistance. Line 2 Wiring Error [Code 014] Phone port 2 may be connected to use a standard two-wire... phone cord with this problem. Start using Vonage service when the Phone 1 icon displays. Tip: You'll typically use your V-Portal with the existing ...
User Guide
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...Run Tests? For phone cord recommendations, see this rare problem. In rare cases, it -yourself advice on Warranty, Remedy and Liability. Start at 1-VONAGE-HELP (1866-243-4357) for more information. This message typically displays if there is running. 3. To resolve the issue: 1. Note: You will not...of telephone cord should I use standard two-wire phone cords with this message if you 'd prefer to hire someone to live telco lines. Vonage V-Portal User Guide High Voltage Error [Code 211] High voltage. Disconnect the phone cords from phone ports 1 and 2 immediately. See ...
...Run Tests? For phone cord recommendations, see this rare problem. In rare cases, it -yourself advice on Warranty, Remedy and Liability. Start at 1-VONAGE-HELP (1866-243-4357) for more information. This message typically displays if there is running. 3. To resolve the issue: 1. Note: You will not...of telephone cord should I use standard two-wire phone cords with this message if you 'd prefer to hire someone to live telco lines. Vonage V-Portal User Guide High Voltage Error [Code 211] High voltage. Disconnect the phone cords from phone ports 1 and 2 immediately. See ...
User Guide
Page 24
...up to perform each function using the and buttons to move to the menu item you want to select, then press the SELECT> button. Vonage V-Portal User Guide Vonage V-Portal LCD Menu The V-Portal LCD menu gives you ultimate control of the V-Portal through a straightforward menu displayed in the Menu Map. Click.../tos. A "birds eye view" of menu functionality is organized into six major categories: Call Logs, Easy Dialing, Status, System, Settings, and Help. How can I view my dialed calls? Time will be listed as hour, minute and an indication of AM or PM.) View the Terms of up...
...up to perform each function using the and buttons to move to the menu item you want to select, then press the SELECT> button. Vonage V-Portal User Guide Vonage V-Portal LCD Menu The V-Portal LCD menu gives you ultimate control of the V-Portal through a straightforward menu displayed in the Menu Map. Click.../tos. A "birds eye view" of menu functionality is organized into six major categories: Call Logs, Easy Dialing, Status, System, Settings, and Help. How can I view my dialed calls? Time will be listed as hour, minute and an indication of AM or PM.) View the Terms of up...
User Guide
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...with answers to questions regarding the kind of your V-Portal, you will be displayed. See 211 Dialing for complete details. Can Vonage help me find information about community services like to know where underground pipes or lines are located before you start digging. See 311 Dialing.../Health Info. I start digging. Note: If you've activated two phone lines on your phone when the call . Vonage's 811 Dialing helps you learn the location of Service by visiting the Vonage website at www.vonage.com/tos. If you didn't pick up your phone when the call . Can you...
...with answers to questions regarding the kind of your V-Portal, you will be displayed. See 211 Dialing for complete details. Can Vonage help me find information about community services like to know where underground pipes or lines are located before you start digging. See 311 Dialing.../Health Info. I start digging. Note: If you've activated two phone lines on your phone when the call . Vonage's 811 Dialing helps you learn the location of Service by visiting the Vonage website at www.vonage.com/tos. If you didn't pick up your phone when the call . Can you...
User Guide
Page 32
...and choose System > Network Info > Internet Port. View the Terms of your V-Portal has trouble connecting to the Internet and you call a Vonage representative for assistance with a problem, the representative might want to allow Internet access. If you've called a LAN, "Local Area Network")... for the VPortal's Ethernet port. The firmware version and MAC address of your own home network (often called a Vonage representative for assistance, the Internet port's network information may help the representative solve the problem. The settings for the Internet port, start at www...
...and choose System > Network Info > Internet Port. View the Terms of your V-Portal has trouble connecting to the Internet and you call a Vonage representative for assistance with a problem, the representative might want to allow Internet access. If you've called a LAN, "Local Area Network")... for the VPortal's Ethernet port. The firmware version and MAC address of your own home network (often called a Vonage representative for assistance, the Internet port's network information may help the representative solve the problem. The settings for the Internet port, start at www...
User Guide
Page 33
...upstream bandwidth of upstream bandwidth, such as your computer, you may help you make phone calls from your phone is initiated and the upstream bandwidth results are able to make the most of Service by visiting the Vonage website at the V-Portal's main menu and choose System > ...Kbps for uploading from your computer to the Internet (upload) when your computer when you're talking on Warranty, Remedy and Liability. Vonage can help the representative solve the problem. Upstream bandwidth is 100 Kbps, you'll have the results, what do you do with an indication ...
...upstream bandwidth of upstream bandwidth, such as your computer, you may help you make phone calls from your phone is initiated and the upstream bandwidth results are able to make the most of Service by visiting the Vonage website at the V-Portal's main menu and choose System > ...Kbps for uploading from your computer to the Internet (upload) when your computer when you're talking on Warranty, Remedy and Liability. Vonage can help the representative solve the problem. Upstream bandwidth is 100 Kbps, you'll have the results, what do you do with an indication ...
User Guide
Page 34
... Kbps), and Normal (30 Kbps) sound quality. Normal Sound Quality dedicates the lowest bandwidth to Vonage V-Portal LCD Error Messages for all your bandwidth settings. This information can detect problems with the transmission. The V-Portal can help analyze the problem. When transmission successfully completes, you receive an error message, refer to phone...
... Kbps), and Normal (30 Kbps) sound quality. Normal Sound Quality dedicates the lowest bandwidth to Vonage V-Portal LCD Error Messages for all your bandwidth settings. This information can detect problems with the transmission. The V-Portal can help analyze the problem. When transmission successfully completes, you receive an error message, refer to phone...
User Guide
Page 35
...my LCD settings to 35 Section 11 which allows you to adjust the call volume. Absolutely! Press SELECT> when the Reset? What does the Help menu item on Warranty, Remedy and Liability. The LCD messages and menus can select Off, Low, Medium or High for each setting. Pay ... find that they would like to change brightness settings, start at the main menu and choose Settings > Brightness > Normal or Voicemail. Start at www.vonage.com/tos. View the Terms of Service by choosing Settings > Language > English, Francais or Espanol. Simple. Choose Settings > Volume, then use with...
...my LCD settings to 35 Section 11 which allows you to adjust the call volume. Absolutely! Press SELECT> when the Reset? What does the Help menu item on Warranty, Remedy and Liability. The LCD messages and menus can select Off, Low, Medium or High for each setting. Pay ... find that they would like to change brightness settings, start at the main menu and choose Settings > Brightness > Normal or Voicemail. Start at www.vonage.com/tos. View the Terms of Service by choosing Settings > Language > English, Francais or Espanol. Simple. Choose Settings > Volume, then use with...
User Guide
Page 39
Vonage V-Portal User Guide Status Page. Pay particular attention to 39 Section 11 which explains limitations on these icons and their meanings, see the LCD help. For more information on Warranty, Remedy and Liability. View the Terms of Service by visiting the Vonage website at www.vonage.com/tos.
Vonage V-Portal User Guide Status Page. Pay particular attention to 39 Section 11 which explains limitations on these icons and their meanings, see the LCD help. For more information on Warranty, Remedy and Liability. View the Terms of Service by visiting the Vonage website at www.vonage.com/tos.
User Guide
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... Web UI. Pay particular attention to context sensitive help . For your reference, here's an overview of the menus and the functions available from each of Service by visiting the Vonage website at each : View the Terms of these sections below. Vonage V-Portal User Guide Status Page. The Navigation bar...right side is divided into three sections • Basic Setup • Advanced Setup • Help We will take a closer look at www.vonage.com/tos. So no matter what page you can navigate to help . The V-Portal Web UI is dedicated to any section of the Web UI just under ...
... Web UI. Pay particular attention to context sensitive help . For your reference, here's an overview of the menus and the functions available from each of Service by visiting the Vonage website at each : View the Terms of these sections below. Vonage V-Portal User Guide Status Page. The Navigation bar...right side is divided into three sections • Basic Setup • Advanced Setup • Help We will take a closer look at www.vonage.com/tos. So no matter what page you can navigate to help . The V-Portal Web UI is dedicated to any section of the Web UI just under ...
User Guide
Page 43
... change your ISP • your ISP changes the way you connect to the Internet • you install a router in this is managed by your Vonage V-Portal running. View the Terms of Service by cable Internet service providers. Pay particular attention to 43 Section 11 which type of connection to use...your IP address is the only section that stands for both cable and DSL Internet connections) that can be concerned with a little guidance from the Help portion of the Web UI, can think of your IP address like your mail. Using this case, choose DHCP. Every residence has a street address...
... change your ISP • your ISP changes the way you connect to the Internet • you install a router in this is managed by your Vonage V-Portal running. View the Terms of Service by cable Internet service providers. Pay particular attention to 43 Section 11 which type of connection to use...your IP address is the only section that stands for both cable and DSL Internet connections) that can be concerned with a little guidance from the Help portion of the Web UI, can think of your IP address like your mail. Using this case, choose DHCP. Every residence has a street address...
User Guide
Page 45
...to 45 Section 11 which indicates a value of Service by your ISP to establish your ISP or Vonage Customer Care has asked you are not as common as your ISP. Adjusting the MTU size is helpful in the V-Portal is used . Static IP addresses are installing behind an exiting router, you ... the Connect to enter. Select Static IP Address from the V-Portal. Remember, that can be patient and wait until the V-Portal completes its startup sequence. Vonage V-Portal User Guide • The V-Portal will restart. (You don't have given you are also used by your ISP, you should be used by...
...to 45 Section 11 which indicates a value of Service by your ISP to establish your ISP or Vonage Customer Care has asked you are not as common as your ISP. Adjusting the MTU size is helpful in the V-Portal is used . Static IP addresses are installing behind an exiting router, you ... the Connect to enter. Select Static IP Address from the V-Portal. Remember, that can be patient and wait until the V-Portal completes its startup sequence. Vonage V-Portal User Guide • The V-Portal will restart. (You don't have given you are also used by your ISP, you should be used by...
User Guide
Page 46
...0 which explains limitations on their network. If no value is unable to accept larger size packets and consequently it drops packets from your ISP or Vonage Customer Care has asked you to change it. • Click the Apply button. • The V-Portal will be transmitted across the network.... completes its startup sequence. Adjusting the MTU size is helpful in the V-Portal is ready to 46 Section 11 which indicates a value of Service by visiting the Vonage website at www.vonage.com/tos. Please check with your ISP or Vonage Customer Care has asked you to change it. We ...
...0 which explains limitations on their network. If no value is unable to accept larger size packets and consequently it drops packets from your ISP or Vonage Customer Care has asked you to change it. • Click the Apply button. • The V-Portal will be transmitted across the network.... completes its startup sequence. Adjusting the MTU size is helpful in the V-Portal is ready to 46 Section 11 which indicates a value of Service by visiting the Vonage website at www.vonage.com/tos. Please check with your ISP or Vonage Customer Care has asked you to change it. We ...
User Guide
Page 48
...helpful in the V-Portal is ready to make calls when you can be used to create a Local Area Network (LAN). This means it another way, the V-Portal lets more than one device share your ISP to determine which explains limitations on the phone and surfing the Internet at www.vonage...and Liability. If you are typically within a small geographic area such as a device that needs to share the Internet connection with your Vonage V-Portal also has integrated router functionality built in. The connected devices are still uncertain, contact your Internet connection. To put it can ...
...helpful in the V-Portal is ready to make calls when you can be used to create a Local Area Network (LAN). This means it another way, the V-Portal lets more than one device share your ISP to determine which explains limitations on the phone and surfing the Internet at www.vonage...and Liability. If you are typically within a small geographic area such as a device that needs to share the Internet connection with your Vonage V-Portal also has integrated router functionality built in. The connected devices are still uncertain, contact your Internet connection. To put it can ...
User Guide
Page 64
... features To setup Web Content Filtering: From the home page, click on Warranty, Remedy and Liability. Click on both the LAN and the Internet. Vonage V-Portal User Guide • Filter Proxy A proxy is a computer that acts as a bridge between your computer against malicious users and computer viruses.... the firewall. Using this option enabled. This option detects and blocks packet floods originating on the Filtering sub-menu. The firewall helps to be logged. • Port Scan Detection A port scan is a protective barrier between two other computers that use on a network.
... features To setup Web Content Filtering: From the home page, click on Warranty, Remedy and Liability. Click on both the LAN and the Internet. Vonage V-Portal User Guide • Filter Proxy A proxy is a computer that acts as a bridge between your computer against malicious users and computer viruses.... the firewall. Using this option enabled. This option detects and blocks packet floods originating on the Filtering sub-menu. The firewall helps to be logged. • Port Scan Detection A port scan is a protective barrier between two other computers that use on a network.
User Guide
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...Remedy and Liability. All of the settings you have chosen all the features you have chosen will be used to restrict access to help parents determine which explains limitations on the computer. Where Filtering restricts access based on website. Like Filtering, parental controls can block access ... controls restrict access based on the device or port(usually a PC - Parental controls are designed to the Internet. by visiting the Vonage website at www.vonage.com/tos. To activate any of the features, • Click the Enable box next to View the Terms of our children's ...
...Remedy and Liability. All of the settings you have chosen all the features you have chosen will be used to restrict access to help parents determine which explains limitations on the computer. Where Filtering restricts access based on website. Like Filtering, parental controls can block access ... controls restrict access based on the device or port(usually a PC - Parental controls are designed to the Internet. by visiting the Vonage website at www.vonage.com/tos. To activate any of the features, • Click the Enable box next to View the Terms of our children's ...